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Krystal Urban Cancun & Beach Club

3.5 star property
Beach hotel with free beach shuttle, near Plaza Las Americas

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Photo gallery for Krystal Urban Cancun & Beach Club

Relax by the pool with lounge chairs and sunbeds available.
Relax in a stylish room with a large bed, nightstand, and glass door leading to an outdoor area with a clear view.
Stunning high-rise hotel with modern design and prominent entrance.
Reception area with two desks, a sofa, and a chair, surrounded by patterned wallpaper.
Relax in our stylish lobby, featuring a comfortable seating area with a flat-screen TV and a convenient table for enjoying a snack or drink.
In the heart of Downtown Cancun, Krystal Urban Cancun & Beach Club offers a vibrant retreat. Enjoy a drink at the poolside bar, savor a meal at Restaurante Aquamarina or unwind in the outdoor pool with sun loungers. With concierge services and meeting rooms nearby Plaza Las Americas and Plaza 28 are within easy reach.
VIP Access

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Gym
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Private beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free beach shuttle
  • Fitness centre
  • Self parking
  • Pool bar
  • Room service
  • Business centre
  • 9 meeting rooms

Feel at home (6)

  • Free cots/infant beds
  • Private bathroom
  • Television
  • Daily housekeeping
  • Blackout curtains
  • Lift
The current price is ฿2,685
฿3,386 total
includes taxes & fees
16 Aug - 17 Aug

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 2 Double Beds (Free Beach Club Access)

Relax in this stylish room with a large bed, flat-screen TV, and comfortable workspace.

Standard Room, 2 Double Beds (Free Beach Club Access)

8.0 out of 10
Very good
(22 reviews)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
Hairdryer
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Free Beach Club Access)

Relax in a cozy space with a neatly made bed, comfortable armchair, and flat-screen TV.

Standard Room, 1 King Bed (Free Beach Club Access)

8.0 out of 10
Very good
(58 reviews)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
Hairdryer
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Altitude Room (Free Beach Club Access)

Relax in a spacious room with a large bed, flat-screen TV, and sliding glass door leading to a city view.

Altitude Room (Free Beach Club Access)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
Hairdryer
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Krazy King Non Refundable (Free Beach Club Access)

Relax in a spacious room with a large bed, desk, and flat-screen TV, offering a city view.

Krazy King Non Refundable (Free Beach Club Access)

7.8 out of 10
Good
(13 reviews)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
Hairdryer
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Krazy Non Refundable (Free Beach Club Access)

Enjoy a city view from the large window, with two beds and a flat-screen TV for a comfortable stay.

Krazy Non Refundable (Free Beach Club Access)

8.4 out of 10
Very good
(40 reviews)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
Hairdryer
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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8.8 out of 10, Excellent, 2,588 reviews
The price is ฿2,875
฿3,711 total
includes taxes & fees
22 Aug - 23 Aug
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About the area

Map
Av. Sayil Mz. 1, Lote 4-07, Súper Manzana 4A, Cancun, QROO, 77500

What's nearby

  • Plaza Las Americas - 3 min walk - 0.3 km
  • Las Palapas Park - 19 min walk - 1.6 km
  • Plaza 28 - 3 min drive - 2.1 km
  • Puerto Cancun Marina Town Center - 4 min drive - 3.2 km
  • Playa Tortugas - 9 min drive - 6.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 17 min drive
  • Tulum Intl. Airport (TQO) - 145 min drive
  • Free beach shuttle

Restaurants

  • ‪Sushi San - ‬3 min walk
  • ‪Patravali - ‬4 min walk
  • ‪La Playita Seafood & Mojitos Bar - ‬4 min walk
  • ‪Tuch Cantina Yucateca - ‬2 min walk
  • ‪La Guadalupana - ‬2 min walk

About this property

Krystal Urban Cancun & Beach Club

When you stay at Krystal Urban Cancun & Beach Club, you'll be a short five-minute drive from Plaza Las Americas and Puerto Cancun Marina Town Center. After visiting the fitness centre for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights include an outdoor pool, a poolside bar and a beach shuttle. The location and shopping get good marks from fellow travellers.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 246 rooms
    • Arranged over 16 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas

Parking

    • Secured uncovered on-site self-parking (MXN 30 per day)
    • Wheelchair-accessible parking on site

Off-site

    • Free beach shuttle

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)

What to do

  • Free beach shuttle
  • Private beach nearby

Working away

  • Business centre
  • 9 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Free beach shuttle
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2009
  • Safe-deposit box at front desk
  • Fitness centre
  • An outdoor pool
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
ROOM

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Free cot/infant bed

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly cleaning products provided
  • Recycling
STAR_OUTLINE

Special features

Dining

Restaurante Aquamarina – On-site restaurant.
Lobby y Sushi Bar – This bar specialises in sushi. Open daily.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 345 for adults and MXN 173 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Uncovered self-parking costs MXN 30 per day

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

Krystal Urban Cancun Hotel
Krystal Urban Hotel
Krystal Urban Cancun Centro Hotel
Krystal Urban Centro Hotel
Krystal Urban Centro
Hotel Krystal Urban Cancun Centro Cancun
Cancun Krystal Urban Cancun Centro Hotel
Hotel Krystal Urban Cancun Centro
Krystal Urban Cancun Centro Cancun
Krystal Urban Cancun
Krystal Urban Cancun Centro
Krystal Urban Cancun Centro
Krystal Urban Cancun & Cancun
Krystal Urban Cancun Beach Club
Krystal Urban Cancun & Beach Club Hotel
Krystal Urban Cancun & Beach Club Cancun
Krystal Urban Cancun & Beach Club Hotel Cancun
HELP_OUTLINE

Frequently asked questions

Does Krystal Urban Cancun & Beach Club offer free cancellation for a full refund?

Yes, Krystal Urban Cancun & Beach Club does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Krystal Urban Cancun & Beach Club?

Yes, there's an outdoor pool.

Are pets allowed at Krystal Urban Cancun & Beach Club?

Sorry, pets aren't allowed.

Is parking offered on site at Krystal Urban Cancun & Beach Club?

Yes. Self-parking costs MXN 30 per day.

What are the check-in and check-out times at Krystal Urban Cancun & Beach Club?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.

Is there an on-site casino at Krystal Urban Cancun & Beach Club?

No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (13-min walk) and Dubai Palace Casino (16-min walk) are both nearby.

What is there to do at Krystal Urban Cancun & Beach Club and nearby?

Krystal Urban Cancun & Beach Club has an outdoor pool and a fitness centre.

Are there restaurants at or near Krystal Urban Cancun & Beach Club?

Yes, Restaurante Aquamarina offers sushi.

Does Krystal Urban Cancun & Beach Club have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Krystal Urban Cancun & Beach Club like?

Krystal Urban Cancun & Beach Club is in Downtown Cancun, a short 5-minute walk from Plaza Las Americas and 10 minutes' walk from Amerimed Hospital. Travellers say that this hotel is in a good location.

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Krystal Urban Cancun & Beach Club Reviews

Reviews

7.8

Good

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Restaurant
Breakfast
Lobby
View
Shopping malls
Food
Beach

Reviews

10/10 Excellent

Great area i will come back
Ofreidy, 2-night trip

8/10 Good

The staff was friendly and helpful. The breakfast had good verity.
Michael, 4-night trip

10/10 Excellent

Great place, close to downtown.
Jorge, 5-night trip

10/10 Excellent

Good place
Youngsik, 2-night trip

8/10 Good

Great
Ajoke, 3-night trip

10/10 Excellent

Excelente
José Tain Villagomez, 1-night trip

10/10 Excellent

Great location, friendly staff.
Joseph, 1-night trip

10/10 Excellent

Near by the plaza convenient
YOUNG HAN, 2-night trip

8/10 Good

Good location

Great Location and lots of places to eat near by. Try "The fit bowl", its 10 mins walk and great place to eat
Sam, 5-night trip

10/10 Excellent

Staff & pool areas were very nice
Brian, 1-night trip

10/10 Excellent

Todo excelente
NANCY PAMELA, 4-night trip

10/10 Excellent

I recommend this hotel, good service, good location and has access to a second hotel in front of the beach
Mitchell, 5-night trip

8/10 Good

It's a lovely hotel that suits budgets. It does feel like some care and attention is required. Some sinks weren't working in public areas and coffee machines (although recently all upgrades) are routinely not working in the rooms and need swapping.
Robert, 4-night trip

10/10 Excellent

Todo excelente
LUIS ALFREDO, 3-night trip

10/10 Excellent

i liked that it was close to mall and restaurants. Only thing i didnt like was the pool was a little shallow for my liking.
Gregory, 9-night trip

10/10 Excellent

Nice place but får from The main attractions
Mehmet, 1-night trip

6/10 Okay

Did not meet my expectations for a VIP stay. The rooms were space and dated. We asked for additional potable water, it never came. Breakfast was average. Everything was average. It was ok. Would we stay again? Unsure.
casey, 1-night trip

10/10 Excellent

.
Cesar, 4-night trip

8/10 Good

Nice place check in was a bit slow.
Kamira, 1-night trip

10/10 Excellent

All local staff members were most helpful, pleasant, accommodating. I will be returning.
Robert, 8-night trip

6/10 Okay

Very good location 👍 but the hotel already needs to upgrade some areas of hotel, add mini refrigerator at least to the rooms.
Malik, 10-night trip

2/10 Terrible

The hotel is quite old, poorly maintained, and dirty. There are no amenities, and during our stay, a pool event prevented us from using it. The buffet was very poor, and the meeting room was unusable due to the lack of air conditioning. I would recommend looking for alternative accommodations, as this one is not worth the price.
Michel, 1-night trip

8/10 Good

.
Cesar, 1-night trip

6/10 Okay

Location is worth it, service is unexpected
Al, 1-night trip

10/10 Excellent

It's a really good hotel to stay at. Staff is very friendly and the property is clean. The only downfall is you have to pay for parking. Be careful with the balcony sliding door as it locks by itsel and if you get trapped in you balcony, it can be a while for someone to get you. Some showers also leak, and if youre on a top floor the water pressure is very low.
Guillermina, 4-night trip