The building is a beautiful architecture and the view from the room is unbeatable
We followed GPS to drive there but found 2 of the suggested routes were blocked because of snow. We spent more than four hours to get there from Hakodate. It would be better if the hotel could message us the road condition.
The hotel has spa and tea ceremony but we could not find any price list and booking guidelines until we checked with the staff after dinner. To our disappointment, the spa was fully booked by the time we asked. No introduction on the arrangement of the tea ceremony neither. We had high expectations at this place in terms of service with the price we paid so a bit disappointed
From the moment you check in to the moment you depart, everything down to the smallest detail has been well thought out to ensure you have a relaxing and wonderful stay. Zaborin is simply serene, set on a large estate surrounded by woods and snow, with breathtaking views of Mt Yotei on a clear day. Breakfast and dinner each day were such a new and fun adventure for us, trying all the local variations of seasonal produce. There's also something very special about soaking in a private outdoor onsen while watching snow fall silently into the woods, after a long day skiing at Niseko, and cracking open a beer too! The Zaborin valets shuttle you back at your request (only a short 5 min from Hanazono ski resort or about 15min to Hirafu). Each villa is very private with no common walls, spacious and well set out. We loved staying in the Japanese style rooms with our beds as big fluffy futons on tatami mats - this is simply one of the most comfortable sleeps we have had ever!! We will absolutely return one day to stay at Zaborin!
Gorgeous property but service needs to be improved
My 2nd visit. Gorgeous ryokan, secluded but decked with the most upscale luxury amenities. Loved the private Onsen baths, heated floorings and the fantastic daily Kaiseki meals. Almost perfect stay had it not been for service levels. For the price tag of the stay, one would expect better service levels. Generally the response time on requests is slow. Also the hotel car was not allowed for use even to nearby Hirafu. I measure a property’s service standards by its ability to respond to customised requests of its guests. And zaborin really fell short on this front.
우선 건물이 굉장히 아름답습니다. 객실 인테리어도 훌륭하고 집기 하나하나 고급스럽습니다.
각 방마다 전용 노천탕이 있다고 하는데 온천수가 아주 훌륭 했습니다. 바깥 풍경과 료칸의 건물이 완벽하게 조화를 이룹니다. 이 료칸은 매우 현대적이어서 전통적인 료칸을 선호하는 사람에게는 맞지 않습니다.
석식과 조식이 포함되어 있었는데 시설에 비해 최고는 아닙니다. 다른 료칸도 여러군데 다녀봤는데 그 중 중간이하의 맛이었던것 같습니다. 어느 정도 메인 메뉴를 알려주었다면 돈을 추가해서 식사를 업그레이드 하거나 다른 메뉴를 선택 했을텐데 사전 정보가 전혀 없었습니다. 제공된 식사에 대해서는 솔직히 실망 했습니다...
식당의 의자와 테이블의 높이가 맞지 않아 불편 했고 실내 온도가 너무 높아 덥고 답답했습니다. 체크인 할 때 웰컴티와 다과가 없는 것도 좀 의아 했습니다...
근처 히라후에서 머물다가 이 료칸으로 이동을 했는데 요청을 하니 차량이 마중을 나와주어서 편안 하게 이동했습니다.
ผู้เข้าพักจริง
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10/10 ไร้ที่ติ
27 ธันวาคม ค.ศ. 2016
Architectural gem!
ผู้เข้าพักจริง
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10/10 ไร้ที่ติ
12 ตุลาคม ค.ศ. 2016
Poetry in the Woods
An amazing hotel property. No expense has been spared in creating an elegantly understated, thoughtfully presented space. Even the water tap seened custom made.Lots of great art pieces around the space. The aesthetic is poetic and effect is soothing. Very zen. Would love to go back for another visit.
Tina
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10/10 ไร้ที่ติ
15 กรกฎาคม ค.ศ. 2016
Beautiful view, very helpful and nice staff, great food, superb onsen. Definitely want to go back again.