Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.) - 21 min drive
Restaurants
Sr. Taco Grill - 4 min walk
Subway - 3 min walk
Sport Bar - 2 min walk
Deborah's Restaurant - 2 min walk
Señor Frog's - 2 min walk
About this property
Holiday Inn Resort Ixtapa All-Inclusive, an IHG Hotel
At Holiday Inn Resort Ixtapa All-Inclusive, an IHG Hotel, you can spend time at the beach enjoying the shade from a beach umbrella. 2 outdoor pools provide a splash of fun, and guests can also take advantage of a 24-hour fitness centre. La Isla serves international cuisine and is open for lunch, and the bar is a great place to grab a drink. Other highlights include a free kid's club, a poolside bar and a children's pool. Fellow travellers love the helpful staff.
All-inclusive
All-inclusive room rates at Holiday Inn Resort Ixtapa All-Inclusive, an IHG Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
Buffet and à la carte meals, snacks and beverages included
Room service during certain hours
Languages
English, Spanish
At a glance
Hotel size
431 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Free supervised childcare
Free children's club
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free on-site valet parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Poolside bar
Room service (limited hours)
Snack bar/deli
Water dispenser
Travelling with children
Free children's club
Children's pool
Playground
Free supervised childcare/activities
Children's menu
Children's games
Lifeguard on-site
What to do
On the beach
Tennis
Shopping
Free bikes nearby
Hiking/biking trails nearby
Working away
24-hour business centre
4 meeting rooms
Conference centre (907 square feet of space)
Services
24-hour front desk
Tour/ticket assistance
Laundry facilities
Luggage storage
Wedding services
Porter/bellhop
Bike hire
Beach umbrellas
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 1983
Safe-deposit box at front desk
Garden
Terrace
24-hour fitness centre
2 outdoor pools
Arcade/games room
Banquet hall
Reception hall
Outdoor entertainment area
Outdoor furniture
Traditional architecture
Accessibility
Wheelchair-accessible bathroom dressing table
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in stairwells
Hand-held shower heads
Portable shower seat
Lowered plug sockets in bathroom
Grab bar in shower
Step-free path to entrance
Room amenities
Be entertained
32-inch plasma TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Electrical adapters/chargers
More
Daily housekeeping
In-room safe
Guidebooks/recommendations
Restaurant dining guide
Special features
Dining
La Isla – This restaurant specialises in international cuisine and only serves lunch.
Frutas y Flores – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
La terraza – This restaurant specialises in international cuisine and only serves dinner. Open daily.
Caña Brava – This restaurant only serves lunch. A children's menu is available. Open daily.
Sport Bar – On-site bar. Open daily.
Fees & policies
Children & extra beds
Babysitting is available for an extra charge
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 8:00 PM
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Also known as
Holiday Inn Resort Ixtapa All Inclusive
Holiday Ixtapa All Inclusive
Holiday Inn Ixtapa All Inclusive
Holiday Inn Ixtapa
Holiday Inn Resort Ixtapa All Inclusive
Holiday Inn Resort Ixtapa All Inclusive an IHG Hotel
Holiday Inn Resort Ixtapa All-Inclusive, an IHG Hotel Ixtapa
Frequently asked questions
Does Holiday Inn Resort Ixtapa All-Inclusive, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Resort Ixtapa All-Inclusive, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Resort Ixtapa All-Inclusive, an IHG Hotel?
Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Holiday Inn Resort Ixtapa All-Inclusive, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Resort Ixtapa All-Inclusive, an IHG Hotel?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Holiday Inn Resort Ixtapa All-Inclusive, an IHG Hotel?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at Holiday Inn Resort Ixtapa All-Inclusive, an IHG Hotel and nearby?
Practise your swing on the tennis courts. Enjoy a swim in one of the 2 outdoor swimming pools or use the all-inclusive property's other amenities, which include a 24-hour fitness centre and an arcade. Holiday Inn Resort Ixtapa All-Inclusive, an IHG Hotel also has a garden.
Are there restaurants at or near Holiday Inn Resort Ixtapa All-Inclusive, an IHG Hotel?
Yes, La Isla offers international cuisine.
What's the area around Holiday Inn Resort Ixtapa All-Inclusive, an IHG Hotel like?
Holiday Inn Resort Ixtapa All-Inclusive, an IHG Hotel is a short 9-minute walk from El Palmar Beach and 8 minutes' walk from Magic World Aquapark.
Holiday Inn Resort Ixtapa All-Inclusive, an IHG Hotel Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.4/10
Staff & service
7.4/10
Amenities
7.6/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
6/10 Good
26 Nov 2024
ok
One day we had to have breakfast outside the hotel. There were no available tables and the line to get one was so big
Alejandro
Alejandro, 3-night trip
Verified Hotels.com guest review
8/10 Very good
17 Sep 2024
Jorge
Jorge, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
5 Sep 2024
JORGE
JORGE, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Aug 2024
Family vacation
The hotel is nice, the food are amazing, the mexican night is wonderfull all the food is delicious.
Gerson
Gerson, 4-night family trip
Verified Hotels.com guest review
6/10 Good
17 Aug 2024
The staff did their best but very few spoke English so it made it hard and the directions and information was all in Spanish so we were in the dark on the need to make reservations for dinner and such.
Robin
Robin, 5-night family trip
Verified Expedia guest review
8/10 Very good
15 Aug 2024
Me he hospedado en varias ocasiones y me ha gustado pero en esta ocasion la comida del buffet estaba fría y una señorita de la recepción se porto grosera cuando le dije que no encontraba la llave. El señor Rogelio de la entrada excelente persona y super atento todos sus chicos muy amables.
Jesús jose
Jesús jose, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
18 Jul 2024
Air conditioning sounds like a it has a blender that won’t le you sleep well i called the recruiter but they didn’t do anything about it
Hugo
Hugo, 2-night family trip
Verified Expedia guest review
6/10 Good
17 Jul 2024
Big disappointment
Hotel check in and restaurants not good for so many many people residing at the hotel. Hotel needs more restaurants and better service around the pool area and better cleanliness around the pool area. Lines for elevator- restaurants and pool service at the bar in the sun and heat!!
Verified traveller
5-night family trip
Verified Hotels.com guest review
8/10 Very good
15 Jul 2024
Very nice!! Food could be better!! They need more staff as they seem very pressured
Angelica
Angelica, 2-night family trip
Verified Expedia guest review
8/10 Very good
14 Jul 2024
Birthday vacation
AC was not very good, food could be better. Great location!
Esmeralda
Esmeralda, 3-night trip
Verified Hotels.com guest review
6/10 Good
1 Jul 2024
Jemima
Jemima, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Jun 2024
Alma
Alma, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Jun 2024
EDGAR
EDGAR, 2-night trip
Verified Hotels.com guest review
4/10 Fair
30 May 2024
Stuck in a time warp
Upon arriving we were give a room that was musty and had water dripping onto the floor from AC. They cam and fixed it and left all the debris on floor. The gave us a better room. New room had hot water sometimes and AC would work good sometimes. ice makers didn't work anywhere. There are missing tiles everywhere on the floor in the hallways. The hotel needs a facelift. I have been going to Ixtapa for 30 years and it seems like it is stuck in a time warp from the 80's.
Chris
Chris, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 May 2024
Good
carlos
carlos, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 May 2024
Loved it
eddy
eddy, 3-night family trip
Verified Expedia guest review
8/10 Very good
20 May 2024
Was good,
Jackie
Jackie, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
19 Apr 2024
Beautiful authentic place
Christina
Christina, 4-night romance trip
Verified Expedia guest review
8/10 Very good
14 Apr 2024
Great stay in Ixtapa
Fun, great service, good food. Highly recommend
antonio
antonio, 1-night trip
Verified Hotels.com guest review
8/10 Very good
9 Apr 2024
The room was spacious and housekeeping did a nice job every day. Most of the staff was friendly. Food was good in the buffet area bit nothing expectacular. However the specialty restaurant for dinner was really good.
Agueda
Agueda, 7-night romance trip
Verified Expedia guest review
10/10 Exceptional
7 Apr 2024
I would give it more than 5 stars if I could. We had an absolutely perfect time! I can’t wait to go back.
Scarlett
Scarlett, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
5 Apr 2024
Francisco Javier
Francisco Javier, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Apr 2024
The staff were friendly and great service. The problem is that the bars do not open until 11. So even if you want something to drink like a soda or water at the beach, you’d have to go to the buffet or wait. The hotel is fairly dated and the pools weren’t very clear. However being Spring Break it was very busy. The food was decent with one midweek outside bbq with excellent food. The town and shops are right across the street for good location. They could improve on having at least one bar open earlier and maybe something for snacks between meals.
brandi
brandi, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
3 Apr 2024
Michael
Michael, 7-night trip
Verified Expedia guest review
10/10 Exceptional
3 Apr 2024
Muy amables nos recibieron, el cuarto limpio todo muy bien volveríamos de nuevo !