2/10 แย่
25 มกราคม ค.ศ. 2025
Nightmare at the end of December
I booked 10 days in this hotel, with my family, my wife and my daughter at the end of December. The hotel is very expensive and in the photos everything is beautiful and pretty, but in reality, the air conditioning does not work, the rooms are damp, there are wild dogs hanging around in the corridors of the hotel. The room is in a pitiful state (90s and never renovated). The pools are noisy with very loud music from 9am. We paid for the privilege club to be quiet, but once paid, the hotel tells me that it is forbidden for children. The food is defrosted. And above all the hotel is far from the city, it takes 45 minutes to get to the city center if there are no traffic jams. We had to leave 5 days early, and the hotel never reimbursed us, despite full of promises. Avoid, you will find other classier and more helpful hotels. The sea is very dirty and the manager is really a big liar : Angie Trejos
Karim
Karim, ทริปกับครอบครัว 11 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
