there were no english speaking personnel at night time.
Patrick
Patrick, ทริป 3 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
8/10 ดีมาก
13 สิงหาคม ค.ศ. 2019
Charged for an extra night
The hotel itself was great, unfortunately they charged me an extra night for two rooms on top of the cost of the full stay. I contacted Hotels.com twice before our stay and they said the hotel would be taking one of the nights off when we got there as this extra night was never a part of the reservation. The hotel did not do this and said we wouId receive a refund on our credit card. I'm still waiting for the refund a week and a half later and dealing with Hotels.com. I don't think Hotels.com should have this hotel listed with them, or should be very clear you will be charged an additional night for all rooms booked.