Pro:
- Room: spacious, working air conditioning, in-room safe box.
- The view: was nice as we could see san Felipe castle from our room.
- Breakfast: was semi-buffet, you had to order eggs to be prepared. Not too many options, it was overall alright.
- They offer luggage storage free of charge.
- Staff: friendly and professional
Cons:
- Location: is in a very, very shady area of the city, specially if you are walking around. The neighborhood is not ideal for tourists. I would say better to stay in centro or bocagrande neighborhoods. We were okay as we only went out during the day.
- Far from attractions: It was a 20 minute walk to most attractions, in 30 degree heat of Cartagena, it becomes quite a walk!
- Room: we found a dog tick on the bed which we reported, they did not do anything about it, nor any compensation, just thanked us for informing them. Lol. Although we were not bitten, but it left us scared each night in fear of seeing more. In retrospect, they should have offered to change our room.
- it was the most expensive hotel we stayed in all of Colombia, partly because Cartagena tends to be more pricy destination.
Overall an okay stay, but I dont recommend it for tourists.