When we first came in, the long mats in the entryway were shuffled, and if you stepped incorrectly, the rugs would move as the floor was slippery… We went to the restaurant that evening, and there was only one person working there and there was about 50 customers in the room so we waited about an hour to get our food And that was after we went to the bar to order the food… No one came to us… The room was clean, but the sheer curtains had many spots where the hem was undone, and it was hanging their shabbily. I saw someone walking down the hall with a TV under their arm, and I called the front desk to tell them, in case this person was stealing it, and they put me on Eternal hold. The pool was nice and warm, and the hot tub was a perfect temperature and we enjoyed the sauna… we stayed there two days and both days we went down to the pool and both days there was lots of hair in all the floor drains