Heidelberg University Library - 16 min walk - 1.4 km
University of Heidelberg Old Campus - 18 min walk - 1.5 km
Marktplatz - 3 min drive - 1.9 km
Heidelberg Castle - 4 min drive - 2.4 km
Church of the Holy Spirit - 5 min drive - 2.1 km
Getting around
Mannheim (MHG) - 24 min drive
Frankfurt Airport (FRA) - 60 min drive
Heidelberg-Altstadt Station - 3 min drive
Heidelberg-Weststadt/Südstadt S-Bahn - 10 min walk
Heidelberg Central Station - 18 min walk
Heidelberg Seegarten Tram Stop - 5 min walk
Heidelberg (West) Central Station Tram Stop - 19 min walk
Restaurants
Coffee Nerd - 6 min walk
Mahlzeit - 5 min walk
Arbil Imbiss - 6 min walk
Fresko - 5 min walk
McDonald's - 5 min walk
About this property
The Heidelberg Exzellenz Hotel
The Heidelberg Exzellenz Hotel puts you a short five-minute drive from Heidelberg Castle. The helpful staff and location get good marks from fellow travellers. Public transportation is close by: Heidelberg Seegarten Tram Stop is only 5 minutes on foot.
Languages
English, German
At a glance
Hotel size
48 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in/out available
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Special check-in instructions
The front desk is open daily from 8:00 AM - 4:00 PM
Front desk staffed during limited hours
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (EUR 15 per night)
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:30 AM–11:00 AM on weekends
Working away
Business centre
Meeting room
Conference space
Services
Front desk (limited hours)
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Facilities
Reception hall
Accessibility
Lift
Room amenities
Be entertained
Flat-screen television
Cable TV channels
What to enjoy
Individually decorated
Freshen up
Bath or shower
Hairdryer
Towels
Stay connected
Free WiFi
More
Daily housekeeping
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 15 for adults and EUR 8 for children
Children & extra beds
Cots/infant beds are available for EUR 10.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 10 per pet, per night
Parking
Self-parking costs EUR 15 per night
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Also known as
Exzellenz
Exzellenz Heidelberg
Exzellenz Hotel
Exzellenz Hotel Heidelberg
Heidelberg Exzellenz Hotel
Heidelberg Exzellenz
The Heidelberg Exzellenz
The Heidelberg Exzellenz Hotel Hotel
The Heidelberg Exzellenz Hotel Heidelberg
The Heidelberg Exzellenz Hotel Hotel Heidelberg
Frequently asked questions
Does The Heidelberg Exzellenz Hotel offer free cancellation for a full refund?
Yes, The Heidelberg Exzellenz Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Heidelberg Exzellenz Hotel?
Yes, pets are welcome. There's a charge of EUR 10 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at The Heidelberg Exzellenz Hotel?
Yes. Self-parking costs EUR 15 per night.
What are the check-in and check-out times at The Heidelberg Exzellenz Hotel?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out and contactless social distancing and check-out are available.
What's the area around The Heidelberg Exzellenz Hotel like?
The Heidelberg Exzellenz Hotel is a short 5-minute walk from Heidelberg Seegarten Tram Stop and 16 minutes' walk from Heidelberg University Library. Travellers recommend the hotel for its walkable location.
The Heidelberg Exzellenz Hotel Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
21 Sep 2024
Triple room was quite large, had comfortable beds, funky lighting and a functional bathroom with good hot water supply. There was a portable air conditioner provided. Kitchenette did not have a microwave or cooking utensils, but still useful. We enjoyed the daily breakfast (17 euros). Staff were all very friendly and efficient. Short 5 min walk to transport and amenities. Quite a bit further to the old town, bridge and castle
Ross
Ross, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
21 Sep 2024
Great hotel and staff, not the best location, 18 minutes walk from the train station.
ENFU
ENFU, 1-night trip
Verified Expedia guest review
10/10 Exceptional
17 Sep 2024
Nice place to stay. Walking distance to old city, wuth plenty of shops and great food. Parking on street could be a challenge, i was looking .
Robert
Robert, 1-night trip
Verified Expedia guest review
8/10 Very good
15 Sep 2024
Great spot close to all amenties, clean hotel, nice reception, beds are a bit small but comfortable
Gerald
Gerald, 2-night business trip
Verified Expedia guest review
10/10 Exceptional
1 Sep 2024
This was a clean hotel with sizable room, we were 3 guests staying in a room.
The bathroom was well equipped and there was AC for the summer days.
The staff were very helpful in storing our luggage after checkout.
The checkin time is 2 PM which was a bit late for us, as we had travelled a long distance, would be nice to have a earlier checkin time
Rupa
Rupa, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
26 Aug 2024
Very big room and clean.
LIFENG
LIFENG, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
19 Aug 2024
Kind staff, 10mins walk to old town, 20mins walk to castle.
Hazel
Hazel, 2-night trip
Verified Expedia guest review
10/10 Exceptional
18 Aug 2024
Nadiia
Nadiia, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
13 Aug 2024
The area around the location was under some construction and it made it challenging for us to locate the hotel. Parking was available on the street and we were able to purchase a parking pass for 5 euro. The hotel is simple, the shower is deep, and the beds are hard. The portable AC was welcomed, but be forewarned there's no central air here.
Justin
Justin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 Aug 2024
Love the location, everything is so close to within walk, or you can catch a bus or the tram easily. The hotel itself is so nice and clean. Wonderful atmosphere and a lovey experience all together!
Mishell
Mishell, 2-night family trip
Verified Expedia guest review
8/10 Very good
9 Aug 2024
Enjoyable stay
Clean and comfortable hotel. Minimal staff contact as we never had breakfast so only check in (Handed an i pad) and checkout done manually. The staff were helpful and courteous when we did have contact. Only downside was the rooms were very hot even with the large fan that was supplied. apart from that a very comfortable stay. A 15 minute to many shops and nice restaurants.
David
David, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Aug 2024
Highly recommend this property! It was perfect :)
MICAH
MICAH, 1-night family trip
Verified Expedia guest review
8/10 Very good
2 Aug 2024
Only downside was no AC. Great place
Rod
Rod, 2-night trip
Verified Expedia guest review
10/10 Exceptional
2 Jul 2024
The rooms were clean and the place was conveniently located near the station.
Kaustubh
Kaustubh, 2-night family trip
Verified Orbitz guest review
10/10 Exceptional
25 Jun 2024
Needs elevator and ac
Katharine
Katharine, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Jun 2024
David
Verified Expedia guest review
10/10 Exceptional
23 Jun 2024
Good hotel and convenient location in a quiet area. Very walkable.
Jonathan
Jonathan, 2-night family trip
Verified Expedia guest review
8/10 Very good
23 Jun 2024
Par
Par, 3-night trip
Verified Orbitz guest review
8/10 Very good
22 Jun 2024
Part of the hotel has no elevator but you can’t tell when booking. Guess only the more expensive rooms have the luxury. Plus no A/C on a hot summer day might be an issue for some.
cyn
cyn, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
21 Jun 2024
I liked that this property is a short drive away from the castle and university. It gave a feel for a neighborhood area of the city. They offer parking which made it easy to store the car.
The room was nice and the bed was comfortable. We had a wonderful view.
The staff was friendly and breakfast was the typical buffet of meats, cheeses, breads, and fruits. All was delicious.
One thing that was a bit difficult was parking in front of the hotel to unload the bags because the main street is busy and the side street is one-way and mostly non-stopping zones. But, other than that, it was a wonderful stay.
Stephanie
Stephanie, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
20 Jun 2024
Nice place and staff very friendly.
Hartmut
Hartmut, 2-night trip
Verified Expedia guest review
10/10 Exceptional
18 Jun 2024
The property was clean and in a safe location.
Carol
Carol, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
30 May 2024
Second time here
We absolutely love the breakfast there. Better than most hotels…super friendly staff!
Estelle
Estelle, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
29 May 2024
This was a nice place to stay. The breakfast was good but I don’t know that it was worth the extra cost. Staff were friendly and helpful.