See all properties

Senses Quinta Avenida By Artisan Adults Only

3.5 star property
Adults-only beach hotel with spa, near Playa del Carmen Main Beach

Choose dates to view prices

Photo gallery for Senses Quinta Avenida By Artisan Adults Only

Outdoor pool, open 8 AM to 10 PM, pool umbrellas, pool loungers
Terrace/patio
Interior detail
Aerial view
Interior detail
Located in the heart of Playa del Carmen, Senses Quinta Avenida By Artisan Adults Only is a serene retreat. Relax at the rooftop terrace, unwind with a massage treatment or lounge by the pool. With free in-room WiFi and an attentive staff that guests rave about, this hotel near Mamitas Beach offers convenience and tranquility.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Airport transfer
  • 24/7 front desk
  • Bar
  • Spa
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Pool bar
  • Bar/lounge
  • Massage/treatment rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Espresso maker
  • Blackout curtains

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Studio Suite, Hot Tub

Deluxe Studio Suite, Hot Tub | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Studio Suite, Hot Tub

7.6 out of 10
Good
(7 reviews)

Highlights

Furnished balcony
Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Ceiling fan
Separate bedroom
Private bathroom
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Ceiling fan
Separate bedroom
Rainfall showerhead
Hairdryer
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Elite Suite, 1 King Bed, Hot Tub

Terrace/patio

Elite Suite, 1 King Bed, Hot Tub

7.0 out of 10
Good
(2 reviews)

Highlights

Furnished balcony
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Ceiling fan
Blackout curtains
Rainfall showerhead
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Elite Suite, 2 Double Beds

Elite Suite, 2 Double Beds | 1 bedroom, premium bedding, minibar, in-room safe

Elite Suite, 2 Double Beds

Highlights

Private indoor hot tub
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Ceiling fan
Blackout curtains
Bathrobes
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

Similar properties

3 outdoor pools, pool umbrellas

La Pasion Hotel Boutique by Bunik

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
9.0 out of 10, Wonderful, 1,254 reviews
La Pasion Hotel Boutique by Bunik
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
5A. Avenida Norte # 324, entre 26 y 28 Sur, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 1 min walk - 0.0 km
  • Quinta Alegría Shopping Mall - 3 min walk - 0.3 km
  • Playa del Carmen Main Beach - 5 min walk - 0.4 km
  • Mamitas Beach - 5 min walk - 0.4 km
  • Playa del Carmen Maritime Terminal - 3 min drive - 2.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive
  • Tulum Intl. Airport (TQO) - 98 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.2 miles/19.7 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪La Vagabunda - ‬1 min walk
  • ‪El Diez Parrilla Argentina - la 5ta Avenida, Playa del Carmen - ‬1 min walk
  • ‪Ah Cacao Chocolate Café - ‬1 min walk
  • ‪Sonora Grill - Playa del Carmen - ‬1 min walk

About this property

Senses Quinta Avenida By Artisan Adults Only

Senses Quinta Avenida By Artisan Adults Only features a rooftop terrace and puts you only steps from Quinta Avenida. Guests can go for a swim in the outdoor pool, then visit the spa to be pampered with spa services. A poolside bar, a snack bar/deli and a terrace are other highlights. Fellow travellers say great things about the helpful staff.

Languages

English, French, Spanish

At a glance

DONE

Hotel size

    • 22 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Designated smoking area (fines apply)
    • Caters to adults only

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 9:00 AM–noon
  • Bar/lounge
  • Poolside bar
  • Snack bar/deli

What to do

  • Free bikes nearby
  • Ecotours nearby
  • Scuba-diving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Reception hall

Accessibility

  • Lift
  • Lift door width (centimetres): 100
  • Accessible airport shuttle
  • Closed-captioned TV
  • Well-lit path to entrance

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

The on-site spa has massage/treatment rooms and couples treatment room(s).

Dining

Senses Bar – This rooftop bar is located by the pool.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 50.91 per accommodation, per night

Optional extras

  • Full breakfast is offered for an extra charge of approximately MXN 135 per person
  • Airport shuttle service is offered for an extra charge of MXN 1233 per person (return)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 8 AM to 10 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

ARTISAN Handmade Collection
ARTISAN Handmade Collection Playa del Carmen
ARTISAN Handmade Hotel Collection
ARTISAN Handmade Hotel Collection Playa del Carmen
Senses Quinta Avenida Artisan Adults Hotel Playa del Carmen
Senses Quinta Avenida Artisan Adults Hotel
Senses Quinta Avenida Artisan Adults Playa del Carmen
Senses Quinta Avenida Artisan Adults

Frequently asked questions

Does Senses Quinta Avenida By Artisan Adults Only offer free cancellation for a full refund?

Yes, Senses Quinta Avenida By Artisan Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Senses Quinta Avenida By Artisan Adults Only?

Yes, there's an outdoor pool. Guests have pool access from 8 AM to 10 PM.

Are pets allowed at Senses Quinta Avenida By Artisan Adults Only?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Senses Quinta Avenida By Artisan Adults Only?

Sorry, there's no on-site parking at Senses Quinta Avenida By Artisan Adults Only.

Is an airport shuttle service offered by Senses Quinta Avenida By Artisan Adults Only?

Yes, an airport shuttle is available. The charge is MXN 1233 per person return.

What are the check-in and check-out times at Senses Quinta Avenida By Artisan Adults Only?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability).

Is there an on-site casino at Senses Quinta Avenida By Artisan Adults Only?

No, this hotel doesn't have a casino, but Riviera Gran Casino (12-min walk) is nearby.

What is there to do at Senses Quinta Avenida By Artisan Adults Only and nearby?

Have fun with nearby activities such as cycling and scuba-diving. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Senses Quinta Avenida By Artisan Adults Only also has spa services.

What's the area around Senses Quinta Avenida By Artisan Adults Only like?

Senses Quinta Avenida By Artisan Adults Only is a short 4-minute walk from Playa del Carmen Main Beach and 4 minutes' walk from Mamitas Beach.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Senses Quinta Avenida By Artisan Adults Only Reviews

Reviews

8.0

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Popular mentions

Location
Room
Service staff
Bar
Elevator
Balcony
Bed
Food
Booking
Breakfast

What guests liked

  • The rooftop pool area was very nice and clean. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Very convenient with super nice staff.
GORDON, 4-night trip

8/10 Good

Great place to stay in playa del carmen, specially if you like to walk late in the 5th, you can go and enjoy the commercial places in that avenue and go back easily.
Luis, 1-night trip

8/10 Good

Great location, friendly staff and awesome rooftop pool that’s never busy.
Ngeun, 4-night trip

6/10 Okay

.
luis fernando, 1-night trip

10/10 Excellent

The property is a hidden gem. All the review were right on-point! In proximity to everything. I enjoyed my stay and will definitely stay again.
Antione, 3-night trip

6/10 Okay

Closer to everything.
Ricardo, 2-night trip

10/10 Excellent

Closer to everything
Ricardo, 2-night trip

8/10 Good

Our stay at the hotel left us with mixed feelings. On one hand, the staff was undeniably helpful, always eager to assist. However, their approach to customer service felt a bit too relaxed. The persistent issue with room keys being blocked was particularly frustrating. I found myself having to make multiple trips to the front desk to resolve the problem, only for it to reoccur shortly after. This was not the seamless experience one would expect from a hotel aiming to provide exemplary service. Additionally, the staff didn’t seem very well-versed in the local area. When asked about transportation options or popular local activities, the responses were less informative than I had hoped, which is a common inquiry from tourists. A bit more training in this area could greatly enhance the guests' experience. While the cleanliness of the hotel was commendable, there were some flaws in the details that affected the overall ambiance. The towels, and pillows provided looked worn and stained, detracting from an otherwise tidy environment. A hotel’s attention to the little things often makes a significant difference in how guests perceive their stay. The hotel has a solid foundation and plenty of potential, but there are several areas needing improvement. With more attention to service training and upkeep of amenities, it could elevate itself from a decent stay to a truly memorable one.
Oscar, 5-night trip

8/10 Good

Everything was great. The only inconvenience was no hotel reserved parking area!
ali, 3-night trip

6/10 Okay

The rooms are nice, lots of restaurants nearby
Joel, 4-night trip

10/10 Excellent

Good place to stay
Jesus, 4-night trip

10/10 Excellent

The WiFi…
Aguibou, 3-night trip

8/10 Good

A clean luxyru hotel with a nice pool area

A cool luxury hotel. The balcony was nice and had a good view. The pool area was very nice and clean. The shower and toilet were very good. The bed was very good and big! The hot tub in the room was a bit dirty, so we didnt use it. In the room wifi was very weak, sometimes not at all (could be due to windy weather) Location a bit weak for our needs.
2-night trip

8/10 Good

Good location, but more to wish from the hotel

Really good location directly at the most busy tourist street, near restaurants, shops and beach! The hotel is clean, but needs some reparations such as the water pipes that are really messy, and the elevator that stopped working. The wifi was also not working for me from the room, and the safety box stopped working. The room was nice and clean, but there was noice from the streets every nights, so be prepared with ear plugs.
Lisa, 6-night trip

10/10 Excellent

This was our first stay at Senses and we were DELIGHTED by everything - great location on La Quinta Avenida (for shopping and dining), great facility with balconies overlooking the street as well as a beautiful rooftop pool and deck with views of the ocean, great staff (friendly and helpful). They stored our luggage as we arrived early and didn't need to leave until late.
Patricia, 2-night trip

10/10 Excellent

Excellent hotel, amazing staff. If you’re here to party this is an excellent place to stay, located right on Quinta Avenida close to restaurants bars, walking distance to the beach.
Adriana, 4-night trip

10/10 Excellent

Great staff !!! And great location !! I felt comfortable there !!
David, 3-night trip

10/10 Excellent

Location
Jennifer, 4-night trip

10/10 Excellent

Great customer service & location.
Elisa, 1-night trip

10/10 Excellent

The receptionist was amazing assisted in getting us a taxi to the hotel very friendly and courteous!!!!!
laura, 2-night trip

8/10 Good

Great hotel and location. Just very noisy late into the night been on 5th ave
Sheldon, 3-night trip

8/10 Good

Key system was broken, so staff must open the door for us however FD staff was very helpfull
ODRACIR, 5-night trip

10/10 Excellent

Great all around. Perfect for a Playa del Carmen romantic escapade
Patricio, 1-night trip

10/10 Excellent

Omar at reception was great. Nice roof top bar. Walkable every. Located right on 5th. Nice hotel at a great value
Jennifer, 3-night trip

10/10 Excellent

The staff here was great. Many reviews complained about the noise from the bar downstairs but we didn’t have any issue. There are certain things to expect when staying on fifth avenue and noise comes with that. The property was great and location was perfect.
Bianca, 4-night trip