This was the most authentic japanese stay. I am glad I stayed here but we did have a miscommunication but ended up staying in a amazing Japanese Ryokan style extra large family room (without a shower). There is a swimming pool and NO lazy river. But mid July (summer) the swimming pool was closed and completely green and the kids were dissapointed. I also would not suggest walking there with suitcases its on a hill and it's a fair way - just get a taxi for $6-$10 Us dollars for a 8min drive from Hakone-tumoto station - its a nice spot overlooking the valley. Close enough to see hakone as a great base. But the food included for dinner was amazing and a big tray of japanese style selections and they catered for the kids too. The breakfast was also very authentic and they have some western food options too. Our room came with kimonos for the whole family that you wear to the Hot Baths (main reason we booked here) so you go next door to the spa wearing your kimono and its a great quality hot bath with female and male sides as you are in your birthday suit. The kids had to be respectful but they loved the baths. We did this every day and so didnt need another shower. There were some frustrations but overall the stay was a great memory.
I stayed here with my two small kids on the ground floor traditional room and it was awesome! The front desk stocked us with towels, and yukata for our stay. Breakfast was delicious, traditional, and the quality was great. The staff is so nice! The area is perfect for walking into town, or driving to the sites. We will def return!
Esther
Esther, ทริปกับครอบครัว 3 คืน
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8/10 ดีมาก
28 มิถุนายน ค.ศ. 2024
Service is good
Yanqiu
Yanqiu, ทริป 1 คืน
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10/10 ไร้ที่ติ
26 มิถุนายน ค.ศ. 2024
A but farther out from Hakone-Yumoto station and rooms are a bit dated, but staff are very nice and helpful. Private family onsen was small but a great experience. On-site breakfast was much better than expected and the connected restaurant was very convenient too. Would stay again.
Kimberly
Kimberly, ทริปกับครอบครัว 1 คืน
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10/10 ไร้ที่ติ
25 มิถุนายน ค.ศ. 2024
Great onsen experience. The hotel rooms are old and may need some updating, but they are clean. The outdoor onsen is great. The hotel is connecting to another hotel and they can provide shuttle service. The only thing I am wondering is that there is no lazy river observed which was listed in the property details. The half board meals are awesome especially the traditional Japanese style dinner. We stayed for two nights and had two beautiful dinners.
lei
lei, ทริป 2 คืน
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8/10 ดีมาก
22 มิถุนายน ค.ศ. 2024
Real Japanese spa with a old fashion stile.
It’s a must if you want to experience a real Japan atmosphere
Pedro
Pedro, ทริปกับครอบครัว 1 คืน
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8/10 ดีมาก
14 มิถุนายน ค.ศ. 2024
JIHO
JIHO, ทริป 2 คืน
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8/10 ดีมาก
10 มิถุนายน ค.ศ. 2024
Lisa
Lisa, ทริป 2 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
29 พฤษภาคม ค.ศ. 2024
Japanese Hot bath , onsen ,was a very unique experience.
Something you have to try when you visit Japan.
MarieAndree
MarieAndree, ทริปโรแมนติก 2 คืน
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10/10 ไร้ที่ติ
24 พฤษภาคม ค.ศ. 2024
Wonderful stay and great onsen!
I had a wonderful stay. The hotel is a part of a bigger hotel, with 3 buildings, and I didn’t know that when booking. It means the onsen is situated in the other hotels but that doesn’t matter. It is not a far walk and I’m definitwly hooked on the Onsen experience. They have a big onsen for men, one for women and also one for families. The room I have booked was a traditional room with a futon and it was a great experience. I slept really well on the futon on the floor.
One thing that the hotel could give information about is how to get there using the elevator. It’s situated hign on a hill and it was very hard to walk from the station with luggage, so either take a taxi for about 1000Yen or you can go through the lower hotel, take the elevator to 8th floor and then take a escalator up to the hotel. It’s difficult to explain but they could maybe send a map or have a map on their website.