2/10 แย่
2 พฤศจิกายน ค.ศ. 2019
We received many problems from my stay.
Real place is not beautiful as photo. I didn't feel as expected. This hotel can only see some parts of Taroko national park. The view from room and from rooftop are a little view. I've been to a more beautiful place. The swimming pool and hot jaccuzzi pool are so dirty. We got itchy skin and infected after using it and have to see the doctor at the hospital. Blanket,pillow,cover sheet of bed are not clean. There're some dirty and hair of previous guest. The window in room is so dirty and not clear to see view outside, we have to ask housekeeper to change and clean it. Moreover, housekeeper forgot to put on mattress protectors on bed and my daughter told housekeeper that i slept in room and when i wake up we will call you to put on mattress protectors. In contrast, housekeeper always called to my room and rang the door for a long time for coming to put on mattress protectors, therefore I was very disturbed and didn't sleep. That's very bad service! Buffet breakfast and dinner are little choices and not delicious. There're a little choices for vegetarian and seafoods meal. Not worth the price that is very expensive.
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