Avenida Aviacion, 750, Colonia Sambula, Mérida, YUC, 97259
What's nearby
US Visa Applicant Service Center - 4 min drive - 3.9 km
Mérida Cathedral - 5 min drive - 4.6 km
Plaza Grande - 6 min drive - 4.9 km
U.S. Consulate Merida - 7 min drive - 7.4 km
Yucatan International Convention Center - 7 min drive - 7.8 km
Getting around
Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 4 min drive
Restaurants
Taqueria el Campeon - 11 min walk
Burger King - 3 min walk
Pescaderia y Cockteleria el Angel - 7 min walk
Eladio's - 10 min walk
The Italian Coffee Company - 1 min walk
About this property
Hotel Hacienda Inn Aeropuerto
Hotel Hacienda Inn Aeropuerto features a rooftop terrace and puts you within a 10-minute drive of Mérida Cathedral and U.S. Consulate Merida. After taking a dip in one of the 2 outdoor pools, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights include a children's pool, a snack bar/deli and a terrace. Fellow travellers say great things about the pool and helpful staff.
Languages
English, Spanish
At a glance
Hotel size
116 rooms
Arranged over 1 level
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7 AM–11 AM
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Travelling with children
Children's pool
Children's menu
Working away
Business centre
2 meeting rooms
Conference space
Services
24-hour front desk
Tour/ticket assistance
Laundry facilities
Luggage storage
Multilingual staff
Facilities
4 buildings/towers
Safe-deposit box at front desk
Rooftop terrace
Garden
Mosquito nets
2 outdoor pools
Banquet hall
Accessibility
Wheelchair-accessible
Room amenities
Be entertained
43-inch LCD TV
Cable TV channels
Home comfort
Air conditioning
Sleep well
Turndown service
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Stay connected
Free WiFi
More
Daily housekeeping
In-room safe (laptop compatible)
Access via exterior corridors
Special features
Dining
RESTAURANTE LA NORIA – This restaurant overlooks the pool and garden. Guests can enjoy drinks at the bar. A children's menu is available.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately MXN 75 for adults and MXN 75 for children
Policies
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Also known as
Hacienda Aeropuerto
Hacienda Aeropuerto Merida
Hotel Hacienda Inn Aeropuerto
Hotel Hacienda Inn Aeropuerto Merida
Hotel Hacienda Inn Aeropuerto Mérida
Hacienda Aeropuerto Mérida
Hacienda Inn Aeropuerto Merida
Hotel Hacienda Inn Aeropuerto Hotel
Hotel Hacienda Inn Aeropuerto Mérida
Hotel Hacienda Inn Aeropuerto Hotel Mérida
Frequently asked questions
Does Hotel Hacienda Inn Aeropuerto offer free cancellation for a full refund?
Yes, Hotel Hacienda Inn Aeropuerto does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Hacienda Inn Aeropuerto?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Hotel Hacienda Inn Aeropuerto?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Hacienda Inn Aeropuerto?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Hacienda Inn Aeropuerto?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Hotel Hacienda Inn Aeropuerto?
No, this hotel doesn't have a casino, but Casino La Cima (7-min drive) and Diamonds Casino (11-min drive) are both nearby.
What is there to do at Hotel Hacienda Inn Aeropuerto and nearby?
Hotel Hacienda Inn Aeropuerto has 2 outdoor pools and a garden.
Are there restaurants at or near Hotel Hacienda Inn Aeropuerto?
Yes, RESTAURANTE LA NORIA offers garden views.
Hotel Hacienda Inn Aeropuerto Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.4/10
Staff & service
8.4/10
Amenities
8.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
2/10 Poor
16 Nov 2024
It was great once upon a time and then...
My wife and I have stayed here few times and the reason we have come back to this place is because its a very reasonably priced hotel with all the amenities and overall a clean place, until this time...We had so many cockroaches in the room, mold in the ceiling and near the AC, bathroom sink was clogging and the swimming pool was very dirty. Overall very disappointed with this place. The quality of this place has gone down. One thing thats been consistent is the food which has always been very poor quality and they continue to maintain that. Will not be going back here again. The prices have increased since last year and the amenities and quality have gone down.
mahesh
mahesh, 3-night family trip
Verified Hotels.com guest review
2/10 Poor
4 Nov 2024
robert
robert, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
30 Oct 2024
Tomasz
Tomasz, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Sep 2024
Marjorie
Marjorie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Sep 2024
EZEQUIEL
EZEQUIEL, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
18 Aug 2024
Eric
Eric, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Aug 2024
I like the easy access to the airport and the friendly staff
and the service.
Brent
Brent, 1-night family trip
Verified Expedia guest review
4/10 Fair
13 Aug 2024
The property was close to the airport in Merida: a good thing. I arrived at noon and was not given a room until three thirty . I asked the desk clerk, if there was any opportunity to have my room made up a bit earlier and I Could see that she resented the question. 1 1/2 hours into waiting for my room I asked her again if there was a possibility to have it made up earlier and I could tell she was irritated. I finally got into the room at 3:30 after waiting in an un air-conditioned area for 3 1/2 hours. I ordered a club sandwich at the hotel restaurant thinking it would be a good choice- and it was horrible. The other menu items may be fine, but I took a picture of the club sandwich to show people back home: it was so so bad. The room itself was comfortable and clean, however I will not be staying at this hotel again because of the treatment I received at the front desk while trying to check in a little bit early.
Loren
Loren, 1-night trip
Verified Expedia guest review
10/10 Exceptional
10 Aug 2024
.
Ashley
Ashley, 1-night trip
Verified Expedia guest review
4/10 Fair
3 Aug 2024
Upon arrival the bell boy was helpful and respectful which unfortunately is where the pleasant experience ended. The room we were given was not at all like the one pictured when booked, they left the window open and we were eaten by mosquitos in the night. The food from the restaurant was disgusting and overpriced for the quality. I asked for a couple extra water bottles at the front desk around midnight and the staff said no. They directed me to a nearby corner store to make any of the purchases I needed which at midnight isn’t the safest. Staff couldn’t have cared less to help and we felt ignored and neglected. Would NOT recommend staying here.
Christopher
Christopher, 1-night romance trip
Verified Expedia guest review
2/10 Poor
3 Aug 2024
Karina
Karina, 4-night trip
Verified Expedia guest review
8/10 Very good
3 Aug 2024
Very nice staff,clean, not much to do around the hotel but ww stayed there to be near airport for our last day
Kathleen
Kathleen, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
31 Jul 2024
The customer service was outstanding
Nathan
Nathan, 1-night trip
Verified Expedia guest review
6/10 Good
29 Jul 2024
Poor service
george
george, 2-night trip
Verified Expedia guest review
10/10 Exceptional
29 Jul 2024
Edith
Edith, 1-night trip
Verified Expedia guest review
10/10 Exceptional
28 Jul 2024
I do satisfy
Martin
Martin, 8-night family trip
Verified Expedia guest review
10/10 Exceptional
24 Jul 2024
Mark
Mark, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Jul 2024
Darinel
Darinel, 2-night trip
Verified Orbitz guest review
6/10 Good
18 Jul 2024
Hazel
Hazel, 1-night trip
Verified Expedia guest review
8/10 Very good
18 Jul 2024
Jose
Jose, 1-night trip
Verified Expedia guest review
8/10 Very good
17 Jul 2024
Natalia
Natalia, 1-night trip
Verified Expedia guest review
2/10 Poor
14 Jul 2024
El hotel si está un poco mal la verdad. Al habría la acotación avía zancudos dentro de la misma. La puerta del baño no servía motivo no cerraba. La televisión no se miraba. La habitación era 618 y el teléfono decía habitación 616. La puerta de la habitación descuadrada y entraba la luz y me imagino que los zancudos por igual. Paredes sucias. Entramos y salimos cambio de hotel de inmediato.
Juan J
Juan J, 1-night family trip
Verified Expedia guest review
2/10 Poor
11 Jul 2024
Tv does not work
There was not hot water
Manuel
Manuel, 1-night trip
Verified Expedia guest review
6/10 Good
7 Jul 2024
This hotel's main advantage is its close proximity to the Merida airport when you have an early flight. It is basic, clean and has a simple restaurant onsight. They do not have wheelchair accessible rooms or bathrooms.
Jennifer
Jennifer, 1-night romance trip
Verified Expedia guest review
6/10 Good
7 Jul 2024
The hotel was fine for the purpose we needed it for. A quick overnight stay after a long day of travel. However, I wish the menu had better food to offer. It did not look good at all. So, we did not order anything, which was hard since the hotel is located in a place with no options aside from an Italian snack joint next door that served stale pastries.
I suggest a more Mexican style menu instead of what seemed an Americanized menu.