Hotel is dated and needs a refurbishment. The addition of a heat pool would allow for winter swimming like at other hotels in Sanya. Restaurants were limited in selection and tired. Location seemed away from the any other decent off-site dining so overall not a great location if you are looking for a winter retreat.
Iain
Iain, ทริป 2 คืน
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8/10 ดีมาก
4 สิงหาคม ค.ศ. 2021
We enjoyed our stay. The beds were comfortable and the facilities were clean. The pool area was fantastic. Several different swimming areas with many different activities. Food and drink service at the pool and room service took 30-40 minutes. On our first day, lunch took over an hour to receive our food. We had to remind them of our drink order and that was received about 40 minutes after it was first ordered. Swimming is not allowed in the ocean. Overall, the staff was helpful and friendly but I was disappointed in the service times. Although, this is very typical of China.
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ทริปกับครอบครัว 4 คืน
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8/10 ดีมาก
9 กรกฎาคม ค.ศ. 2021
We were looking for a resort away from the hustle and bustle and this was it! Great service, great food, everyone was super friendly. The rooms were a little musty would be my only complaint. A big shoutout to our restaurant server, Devin! He took such great care of our dining and beverage needs from start to finish! I would defintely go back. Note that you cannot swim in the ocean here because of the currents but it’s a beautiful private beach to walk along and stick your toes in.
It’s a awesome! Breathtaking ocean view, unbeatable beach, nice and quite. Will definitely come back again!
Daisy
Daisy, ทริปกับครอบครัว 1 คืน
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10/10 ไร้ที่ติ
4 กุมภาพันธ์ ค.ศ. 2021
Unforgettable experience.
The hotel was well maintained. Great service! Beautiful and quiet beach. We enjoyed the pool side restaurant for lunch, full of sunshine and gorgeous view. The tennis court left us with happy memory. We got updated to the ocean view room. Every morning woke up with amazing sunrise view.
ting
ting, ทริปกับครอบครัว 1 คืน
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10/10 ไร้ที่ติ
11 พฤศจิกายน ค.ศ. 2020
Very pleased and perfect for couples
We had a wonderful time during our stay here. My girlfriends birthday was at the same time as our stay and the hotel kindly upgraded us. Additionally they provided a romantic dinner on the beach for two for a very good price and I would recommend it to any couple. This was a wonderful hotel and experience
The hotel was huge with beautiful grounds to wander through. I loved the location right on the long sandy beach. Staff were all lovely, although if you're English, communication is challenging with most of them.
The thing that surprised me was the lack of restaurants & how small they were for such a large hotel, but having said that I ate at the Star Fish each evening & it was never that busy. I don't know where everyone else was! The food was very good, except a lunch time salad which took 45mins & was basically a pile of leaves, not as described in the menu. So I cancelled my order & had an icecream instead! The very friendly manager didn't charge me for a cocktail that afternoon to make up for the salad fiasco!
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ทริป 3 คืน
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8/10 ดีมาก
4 เมษายน ค.ศ. 2019
The staff was very accomodating and provided great service. The pools were really nice and the views of the ocean were beautiful. The lobby was also beautiful. I went to the spa and received an amazing massage. However, the food was too overpriced and not that tasteful. Also, the beach was inaccessible due to algae. The room was also dissappointing. It was dirty. There were ants, a dirty floor, mildew in the bathroom and dirty sheets. Every day I woke up with bites on my arms and legs. Something was biting me in the bed. After requesting another room, the biting stopped. The second room was better cleaned with no ants and cleaner sheets. Overall, the resort is beautiful from the outside but needs an upgrade in the inside. The staff is wonderful and I thank them for all of their help.
The hotel is clean and 5-star hotel. It is not near the duty-free shopping mall. Breakfast is awesome and room service is good, too. I will choose this hotel next time.
YANG
YANG, ทริปโรแมนติก 3 คืน
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10/10 ไร้ที่ติ
2 พฤศจิกายน ค.ศ. 2018
One of the best hotel i've been stayed. Nice place to relax.
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ทริป 1 คืน
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10/10 ไร้ที่ติ
13 กันยายน ค.ศ. 2018
Very good and with great spa
Enjoy so much especially at the Spa, nice staffs and overall hotel are with good services.
vicky
vicky, ทริป 2 คืน
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8/10 ดีมาก
10 สิงหาคม ค.ศ. 2018
Tolles Hotel - chinesische Essenskultur geöhnungsb
Anfahrtsbeschreibung ist falsch!!!
Das Hotel liegt zwar an der Haitang Bay, wegen einer Flussmündung kommt man allerdings nur über die Autobahn zu den anderen Hotels beim Atlantis und dem Shoppingcenter