Calle Litoral del Lago, zona 0, Flores, Peten, 1001
What's nearby
Maya Mall - 2 min walk - 0.2 km
Central Park - 5 min walk - 0.5 km
Flores Dock - 14 min walk - 1.2 km
Las Guacamayas Biological Station - 14 min walk - 1.2 km
Church of Our Lady of the Remedies - 15 min walk - 1.2 km
Getting around
Flores (FRS-Mundo Maya Intl.) - 2 min drive
Airport shuttle (surcharge)
Restaurants
Cafeteria Aeropuerto - 20 min walk
Raices Bar & Grill - 14 min walk
Raices Del Lago - 32 min drive
Ristoranto Terrazzo - 16 min walk
Pollo Campero - 4 min walk
About this property
Hotel Maya Internacional
Located just 1.2 mi (2 km) from the airport, Hotel Maya Internacional offers a shuttle (available on request). Guests indulge in massages, then grab a bite to eat at the restaurant. Other features include a bar/lounge, a fitness centre and a snack bar/deli.
Languages
English, Spanish
At a glance
Hotel size
28 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 9:30 PM
Front desk staffed during limited hours
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets stay for free (dogs only)
Specific rooms only*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site parking includes off-street options
Transfers
Airport shuttle from 6:00 AM to 9:30 PM*
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 6:30 AM–10:30 AM
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Working away
Business centre
Meeting rooms
Conference space
Services
Front desk (limited hours)
Tour/ticket assistance
Dry cleaning/laundry services
Wedding services
Facilities
3 buildings/towers
Built in 1971
Safe-deposit box at front desk
Garden
Terrace
Fitness centre
Banquet hall
Reception hall
Outdoor furniture
Accessibility
Wheelchair-accessible public bathroom
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Accessible airport shuttle
Upper floors accessible by stairs only
Room amenities
Be entertained
14-inch TV
Cable TV channels
Home comfort
Air conditioning
Ceiling fan
What to enjoy
Balcony
Freshen up
Private bathroom
Shower only
Soap and shampoo
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Free WiFi
Food and drink
Meal delivery service
More
Daily housekeeping
Access via exterior corridors
Special features
Dining
On-site venue – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 8 to 11 per person
Airport shuttle service is offered for an extra charge of USD 3 per person (one-way)
Children & extra beds
Airport shuttle for children between the ages of 1 and 4 costs USD 3 (one-way)
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 9:00 PM
Policies
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Also known as
Hotel Maya Internacional
Hotel Maya Internacional Santa Elena
Maya Internacional
Maya Internacional Santa Elena
Hotel Maya Internacional Guatemala/Santa Elena
Maya Internacional ta Elena
Hotel Maya Internacional Hotel
Hotel Maya Internacional Flores
Hotel Maya Internacional Hotel Flores
Frequently asked questions
Does Hotel Maya Internacional offer free cancellation for a full refund?
Yes, Hotel Maya Internacional does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Maya Internacional?
Yes, dogs stay free.
Is an airport shuttle service offered by Hotel Maya Internacional?
Yes, an airport shuttle is available from 6:00 AM to 9:30 PM on request. The charge is USD 3 per person one-way.
What are the check-in and check-out times at Hotel Maya Internacional?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.
What is there to do at Hotel Maya Internacional and nearby?
Hotel Maya Internacional has a fitness centre and a garden.
Are there restaurants at or near Hotel Maya Internacional?
Yes, there's an on-site restaurant that offers international cuisine.
Does Hotel Maya Internacional have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Maya Internacional like?
Hotel Maya Internacional is a short 2-minute drive from Flores (FRS-Mundo Maya Intl.) and 8 minutes' walk from Lake Petén Itzá.
Hotel Maya Internacional Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
7.6/10
Staff & service
6.8/10
Amenities
7.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
10 Jul 2024
Great
Brad
Brad, 3-night family trip
Verified Expedia guest review
8/10 Very good
2 May 2024
Everything we really enjoyed our stay
Lilian
Lilian, 2-night family trip
Verified Travelocity guest review
10/10 Exceptional
20 Jan 2024
Stephen
Stephen, 1-night trip
Verified Expedia guest review
2/10 Poor
5 Jan 2024
This is an old hotel that may had seen better days. The room looked poor. The hotel itself is worn down and you can't even pay for transport to the airport with a card (debit/credit), they only accept cash.
Eddie
Eddie, 1-night family trip
Verified Expedia guest review
2/10 Poor
5 Jan 2024
José
José, 3-night trip
Verified Expedia guest review
10/10 Exceptional
31 Oct 2023
Christopher
Christopher, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 Dec 2022
CAROLINA
CAROLINA, 1-night trip
Verified Expedia guest review
8/10 Very good
17 Jul 2021
Clean comfortable, nicely appointed room. Amazing shower fill with tropical plants. Good food, view of the lake and Flores from the restaurant area (try the PideTurk with shrimp and curry). Adjacent to helicopter pad for trip to El Mirador.
richard
richard, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
6 Jul 2021
No
Verified traveller
3-night trip
Verified Expedia guest review
2/10 Poor
18 Feb 2021
Verified traveller
2-night trip
Verified Expedia guest review
6/10 Good
4 Jan 2021
Las instalaciones son bellas, pero el personal es completamente incompetente, no saben absolutamente nada de servicio al cliente. Es decepcionante ya que el hotel es bello y podría ser una gran experiencia.
Verified traveller
4-night family trip
Verified Expedia guest review
8/10 Very good
3 Jul 2019
It is a small hotel, really close to the lake very nice to have the meal in the restaurant.
Verified traveller
2-night family trip
Verified Expedia guest review
4/10 Fair
29 Dec 2018
We paid for 4 people and the beds were super small and they were super unfriendly I hated it!!! Food was too expensive and not great
Verified traveller
2-night trip
Verified Orbitz guest review
6/10 Good
28 Dec 2018
Verified traveller
2-night trip
Verified Expedia guest review
8/10 Very good
29 Aug 2018
Cute Room
The hotel was beautiful and somewhat cozy. It rained during our stay and our room flooded a bit. The rooms have a muggy scent. The beds aren’t super comfy, but they worked for the days we were there. We stayed in the 3 bed rooms.
Verified traveller
2-night family trip
Verified Hotels.com guest review
8/10 Very good
28 Aug 2018
Like the location, view of lake, sauna, natural area.
DID NOT LIKE, to many critters in the room (spiders, small geckos)
requested to check in 30 minutes earlier do to a long distance trip, I was told to pay extra for the 30 minutes, while other hotels allowed me to check in two ours early.
food price was very expensive.
marco
marco, 2-night trip
Verified Expedia guest review
10/10 Exceptional
30 Jul 2018
Friendly
The staff was attentive
Madeleine
Madeleine, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 Jan 2018
Highly recommended by frequent traveler
Beautiful place, short walk over bridge to Flores island (close to walk but far enough away that the booming activities of Flores were not right next to us, so it was like having our own oasis just to the side of all the zany Flores activities. Spent hours on peaceful patio. Food was terrific. Staff accommodated a late check out when flight was delayed.
Verified traveller
2-night trip
Verified Expedia guest review
10/10 Exceptional
26 Jun 2017
daniel
daniel, 2-night romance trip
Verified Hotels.com guest review
8/10 Very good
13 Jan 2017
Comfortable, nice atmosphere
The hotel is nice. The staff were pleasant, the room was clean. Has a balcony which is always a bonus. A drawback is the bathroom that faces the outside walkway to the rooms people passing by can hear what is happening in there. If you want to get a taxi to Flores Isla walk to the mall and get into a tuk tuk it is much cheaper than booking a taxi from the hotel.
Verified traveller
Verified Hotels.com guest review
8/10 Very good
9 Aug 2016
Quaint hotel, really close to the airport
This quaint small hotel very near the airport was fun. The room was clean and comfortable. Good clean bathroom. Great hot shower with soap and shampoo. Good breakfast, nice litlle resaurant on site
Kerry
Verified Expedia guest review
8/10 Very good
5 Aug 2016
Great place even in a bad situation!
Hurricane Earl trashed everything, power, water, wifi and cable. Not Hotels fault, staff did a great job at making things as best as could be under the conditions. Most everything was operating after a couple days. Nice, friendly hospitable staff,good food friendly relaxed environment, thank you for making a bad situation a good stay at your hotel!
Christopher
Verified Hotels.com guest review
10/10 Exceptional
19 Jun 2016
Great hotel close at the lake
This is a wonderful hotel that only take less than 10 mins from the airport. The views are great, foods are good as well.
Ella
Verified Expedia guest review
10/10 Exceptional
8 Sep 2014
Amazing
This was our home base for our trip to the Mayan Pyramids, it was about 4 blocks away from the docks where you can hire a boat to show you around the lake. Amazing location and scenery, the condition of the hotel can use some improvement but it was still an enjoyable experience. The staff were attentive and the locals were friendly, an unforgettable trip nonetheless.
Byron L.
Verified Hotels.com guest review
10/10 Exceptional
13 Apr 2014
2 day stay in Flores with trip to Tikal
We came up to Flores on our way to Belize. Met a wonderful family at Semuc Champay they suggested to stay at this hotel and it was fabulous. The front desk service was amazing and very pleasant. The room was clean and spacious and had a killer view of the lake. We took a day trip to Tikal and it was amazing. We def recommend to stay here.