I was so impressed! We were traveling for a sports tournament for our son, so a comfortable place to relax and recoup at night and cleanliness are very important. The price for the night found on hotels.com was great for what we received. It's important for us to try to be as cost efficient as we can when traveling for these things. Due to last minute changes in the people staying in the room, we also changed from a king and fold out couch to a 2 bed room and the front desk accommodated our needs without hesitation.
Elizabeth
Elizabeth, ทริปกับครอบครัว 2 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
2/10 แย่
8 ธันวาคม ค.ศ. 2024
Don’t stay at this hotel.
They oversold rooms and cancelled my reservation without notice. When I asked them about it, all they said that it was their policy. No other explanation given. Terrible customer service.