I am a frequent visitor to the hotel. The standard of service is dropping drastically. Before this stay last month when we stayed in the same hotel, my son's room was not done at all even reminding the housekeeping. Not enough towels and toiletries in the toilet. Always have to call the room service to top up. During my recent stay this month, once upon checking in , I found that my safe deposit box in the he room was not working. Even after reporting to the housekeeping nothing was done for next four days. I had to keep my valuables in relation room. Again the same problems of not enough time of towels, toiletries and coffee tea making items. We stayed for 3 nights and 4 days. One of relative need to validate his card access everyday. Otherwise he can't enter in to his room. During my next trip I will reconsider the and might not book the same hotel. Furthermore I will not recommend this hotel to my friends and relatives. The buffet breakfast is below average and the variety of food getting lesser.
Mohamed Ikbar
Mohamed Ikbar, ทริปกับครอบครัว 3 คืน
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10/10 ไร้ที่ติ
23 ธันวาคม ค.ศ. 2018
The hotel is in renovation stage. Looks like we got the room which renovated.
+ Room has good space
+ Nice swimming pool
+ Has bathup
+ Breakfast so so
+ Free parking
- access from parking building to the hotel not nice
ผู้เข้าพักจริง
ทริป 4 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
6/10 ดี
20 ธันวาคม ค.ศ. 2018
Slitet hotell. Urusel frukost!
Sandra
Sandra, ทริปกับครอบครัว 4 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
12 ธันวาคม ค.ศ. 2018
Bear to shops and malls
Fiedah
Fiedah, ทริป 2 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
24 พฤศจิกายน ค.ศ. 2018
Good and comfortable family-friendly Good and comfortable family-friendly Good and comfortable family-friendly Good and comfortable family-friendly
ผู้เข้าพักจริง
ทริปกับครอบครัว 3 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
2/10 แย่
12 พฤศจิกายน ค.ศ. 2018
The hotel staff checked me out when I was not in the hotel. There was a mistake in booking. I was supposed to stay for another day.
They packed my luggage and did not pack all my belongings in my luggage. 2 out of 5 missing items reported missing by me were eventually returned to me, but 3 of my items remained lost.
They reported that I checked out but I did not. Otherwise, how could the key-card still be with me? Be careful with your items.
When you were mistaken to have checked out, your belongings would be packed by the staff when you were not in the room. It's an opportunity time for your belongings to go missing because culprits are under the impression that when you return to the hotel to collect your luggage, you probably have no time to open your luggage and check all your items because you will be rushing off to the airport.
I had a very stressful stay and the hotel staff's attitude was not right. My 3 items are still missing. They said that they can't find it.