8/10 ดีมาก
8 กุมภาพันธ์ ค.ศ. 2025
Very comfortable stay; service needs improvement!
The room was very comfortable with a nice bathroom with heated floors. There was a suite-pad (Ipad) in the room, which did not work too well, but no telephone. As my cell phone's charge was near 0 and I had forgotten my U.S. adapter, I went down to the front desk to inquire about an adapter. I was informed that there was a charger in the room, on the desk. I returned to the room, but could not find this charger, so had to return to the front desk at which time the receptionist walked me to the bar area to show me what the charger (a pad) looked like. A nearby guest clarified that this was located on the NIGHTSTAND in the room, not the desk. I could have saved myself two trips to the front desk!! How about putting some signage up so weary travellers can find things quickly!!!
When I was looking for a bottle opener (nothing in the fridge in the room!), I called the front desk. The receptionist explained that she would bring the opener to the room for me to use while waiting as she would have to return it to the bar! Maybe equip the fridge with some basics?
A great improvement is the sauna/gym area. I went to the top floor to check it out, and while it looked good, again there was no signage as to what the rules/hours are. Especially in Europe I would like to know ahead of time what the dress rules for the sauna are!
Helga
Helga, ทริป 5 คืน
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