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Hotel Hacienda Don Juan

3.5 star property
Hotel with restaurant, near San Cristóbal de las Casas Cathedral

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Photo gallery for Hotel Hacienda Don Juan

Property grounds
Individually decorated, iron/ironing board, free wired Internet
Interior
Courtyard
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Non-smoking
  • Laundry facilities
  • Free parking
  • 24/7 front desk
  • Free WiFi
  • Internet access
Main amenities
  • Daily housekeeping
  • Restaurants
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • Meeting rooms
  • Area shuttle
  • 24-hour front desk
  • Garden
  • Front desk safe
  • Laundry service
  • Self-serve laundry
Feel at home
  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities
The current price is ฿911
฿1,075 total
includes taxes & fees
6 Feb - 7 Feb

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Individually decorated, iron/ironing board, free wired Internet

Standard Double Room, 2 Double Beds

Highlights

Balcony
Individually decorated
TV
Hairdryer
Private bathroom
Cable channels
Wardrobe
Daily housekeeping
  • 28 sq m
  • Sleeps 6
  • 2 Double Beds

Standard Quadruple Room, Multiple Beds

Highlights

Balcony
Individually decorated
TV
Hairdryer
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed and 3 Large Single Beds

Economy Double Room, Multiple Beds

Highlights

Balcony
Individually decorated
TV
Hairdryer
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

Standard Triple Room, Multiple Beds

Highlights

Balcony
Individually decorated
TV
Hairdryer
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds

Family Triple Room, Multiple Beds

Highlights

Balcony
Individually decorated
TV
Hairdryer
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 7
  • 2 Double Beds and 1 Single Bed

Standard Double Room, Multiple Beds

Highlights

Balcony
Individually decorated
TV
Hairdryer
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Individually decorated, iron/ironing board, free wired Internet

Standard Room, 1 King Bed

Highlights

Balcony
Individually decorated
TV
Hairdryer
Private bathroom
Cable channels
Wardrobe
Daily housekeeping
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Basic Studio Suite, 1 King Bed

Highlights

Balcony
Individually decorated
TV
Hairdryer
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 3
  • 1 King Bed

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9.0 out of 10, Wonderful, (99)
The price is ฿939
฿1,108 total
includes taxes & fees
19 Feb - 20 Feb
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About the area

Map
Prolongacion Insurgentes No. 162 junto, Las Carretas Barrio Ma. Auxiliadora, San Cristóbal de las Casas, CHIS, 29290

What's nearby

  • Ciudad Cuauhtemoc - 3 min drive
  • Santo Domingo Handicraft Market - 3 min drive
  • Plaza 31 de Marzo - 4 min drive
  • San Cristóbal de las Casas Cathedral - 4 min drive
  • Mesoamerican Museum of Jade - 4 min drive

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 70 min drive
  • Area shuttle (surcharge)

Restaurants

  • ‪La Cabaña de Don Juan Bosco - ‬12 min walk
  • ‪Don Rafita "Tacos y Gorditas - ‬16 min walk
  • ‪Quesadillas Tio Chano - ‬7 min walk
  • ‪Carnitas y Barbacoa Jaimito - ‬15 min walk
  • ‪Empanaditas de Doña Lupita - ‬3 min walk

About this property

Hotel Hacienda Don Juan

Hotel Hacienda Don Juan puts you a short five-minute drive from San Cristóbal de las Casas Cathedral. Guests looking for a bite to eat can visit Los Alamos, which serves international cuisine and is open for breakfast and dinner.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 29 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (10 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Off-site

    • Area shuttle*
DONE

Other information

    • Smoke-free property
    • No stag or hen parties

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7 AM–noon
  • Restaurant
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

What to do

  • Ecotours nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Slippers
  • Iron/ironing board (on request)

What to enjoy

  • Balcony
  • Individually decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free wired Internet
  • Phone

More

  • Daily housekeeping
  • Access via exterior corridors

Special features

Dining

Los Alamos – This restaurant specialises in international cuisine and serves breakfast, dinner and light fare.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 120 for adults and MXN 120 for children
  • Local area shuttle service is offered for an extra charge
  • Housekeeping is offered for an extra charge

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Hacienda Don Juan Cristobal l
Hacienda Don Juan San Cristobal De Las Casas
Hotel Hacienda Don Juan
Hotel Hacienda Don Juan San Cristobal De Las Casas

Frequently asked questions

Does Hotel Hacienda Don Juan offer free cancellation for a full refund?

Yes, Hotel Hacienda Don Juan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Hacienda Don Juan ?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Hotel Hacienda Don Juan ?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Hacienda Don Juan ?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless check-out is available.

What is there to do at Hotel Hacienda Don Juan and nearby?

Hotel Hacienda Don Juan has a garden.

Are there restaurants at or near Hotel Hacienda Don Juan ?

Yes, Los Alamos offers international cuisine.

Does Hotel Hacienda Don Juan have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hotel Hacienda Don Juan like?

Hotel Hacienda Don Juan is located a short 18-minute walk from Moxviquil.

Hotel Hacienda Don Juan Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Good

John, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Roberto, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Friendly people very helpful
Angelica, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

I really love the property. It is rustic and Mexican 🇲🇽 The only negative thing about this place, in my opinion, is about 30 minutes far from downtown. Other than that, I love it!!
karen, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Everything was nice very clean and friendly
antonia, 1-night trip with friends
Verified Expedia guest review

4/10 Fair

It was very cool place
Carmen Canales Y Marielena, 4-night family trip
Verified Expedia guest review

8/10 Very good

The hacienda is beautiful and historic. Antiques all around, quiet, peacocks roaming around and you get the feeling of being in the middle of a jungle. The soft music is pleasant, the workers are willing to help. Also there is a restaurant open for breakfast and on the weekends they open for dinner too. The only thing I wish they had beaters, it gets very cold in the room at night and all you have is more blankets. Other than that, it is a gem.
Victoria, 6-night romance trip
Verified Expedia guest review

8/10 Very good

Perfect amount of rustic Mexican charm
Beautiful property. Has peacocks as well as old antique cars. Incredibly safe. The property is locked at night so make sure you know how to get back in if the gates are locked. The grounds are gorgeous. It is hard to imagine such beautiful gardens in the middle of a city. Free parking on site. We did not drive as the collectivos came by every 5 minutes to take us to Centro. We discovered parking downtown would have been next to impossible. The room is rustic. Old time Mexican charm…just what we wanted. Potable drinking water in every room. It rained while we were there and it was cold. Unfortunately the hotel does not have ANY HEAT! They gave us extra blankets and the sleeping temperature was perfect…but with no heat you either wanted to be in bed under the covers or out walking or in a restaurant WITH heat!! Would we stay here again? Yes! We loved it. The only issue was heat, and when San Cristobal is rarely COLD, they basically do not need it. But it certainly wouldn’t hurt to have a few space heaters.
Cindy, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Was assigned to room 8, room was freezing. Asked for a different room and changed me to 10 for a $200mx daily upcharge. I paid as long as it was warmer. Get to the room WiFi couldn’t reach there, shower was either extremely hot or cold. Bathroom had a smell coming out of the floor drain.
Verified Expedia guest review

10/10 Exceptional

I loved the look of the hacienda and the history.
Maria, 3-night family trip
Verified Travelocity guest review

10/10 Exceptional

Hotel colonial , cálido y confortable
Hermoso hotel estilo colonial, puedes pasar un rato agradable recorriendo el hotel descubriendo piezas antiguas en exhibición y sus jardines , hay también animales que viven libres dentro del hotel, la habitación muy amplia y con decoración estilo colonial.
gustavo, 1-night trip
Verified Hotels.com guest review

6/10 Good

Beautiful place , but it does need a little work and hot water keeps running out
Maritza, 5-night trip
Verified Expedia guest review

4/10 Fair

Lorena, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Absolutely beautiful
Erika, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Amazing place. Great experience
Richard, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

The whole team members are very helpful they help with any need you might have. The person from second shift are awesome very helpful very knowledgeable. Thanks family
aida, 5-night trip
Verified Expedia guest review

10/10 Exceptional

One of the best places I’ve been at. Great staff and service. Great/affordable Tours and Ammenities are offered.
Verified Expedia guest review

10/10 Exceptional

The staff were really friendly and helpful.
William Isaac Ruiz, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Pedro, 2-night trip
Verified Expedia guest review

10/10 Exceptional

It was awesome to be in this beautiful old hacienda, filled with amazing and unique antiques!
2-night romance trip
Verified Expedia guest review

4/10 Fair

4-night trip
Verified Expedia guest review

10/10 Exceptional

Great staff, Nereo went above and beyond to provide superior service
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Loved the fireplace in the dining room. Excellant ambiance. Staff is very helpful and friendly. History of the property is very interesting, esp. that the hotel is about 200 yrs old. Lot's of neat antiques. Clean. Hot showers. The rooms are cold as there are no heaters, but the cozy thick quilts made up for it.
6-night trip with friends
Verified Expedia guest review

8/10 Very good

This hotel is very unique and somewhat rustic. The property has some very interesting antiques that are hidden away waiting to be discovered. The room we had was very Mexican it is decoration. However, there is no heat in the room and it was chilly in the evenings in March. There was only 1 hard wooden chair that looked nice, but was tough to sit in to read. The Cocina (restaurant) was delightful. There is a fireplace that takes the chill off and the food is good. The staff at the Hotel are very helpful and friendly, although not much English is spoken. Overall we enjoyed our stay here very much
John, 6-night trip with friends
Verified Expedia guest review

8/10 Very good

Cold stay
It was cold and hotel didn’t have any heaters in the room. First night there was no electricity in the room.
Timur, 2-night family trip
Verified Hotels.com guest review