2/10 แย่
17 พฤศจิกายน ค.ศ. 2024
Shocking Experience - Request for Full Refund
Dear Red Roof Inn Management,
I am writing to express my utter disappointment and frustration following my recent two-night stay at your establishment. My experience can only be described as appalling, and I am compelled to request a full refund.
Upon entering the room, I was immediately struck by a nauseating stench of mold and mildew. It was so overpowering that I had difficulty breathing and felt an instant headache coming on. No amount of air freshener or attempts to air out the room helped diminish the unpleasant odor.
The nightmare continued as I encountered pests scurrying across the floor. It was horrifying to see such poor maintenance and lack of cleanliness. Not only was this unsanitary, but it also made for an uncomfortable environment where I hardly felt safe or relaxed.
To make matters worse, the noise from other guests was unbearable. It felt like being smack dab in the middle of a fraternity house. Loud music, shouting, and disturbances persisted well into the early hours of the morning. Despite my calls to the front desk, the staff's response was lacking, and no efforts were made to ensure peace and quiet.
In all honesty, I have never regretted a booking more. This stay fell critically short of even the basic standards I expected and disrupted what should have been a restful visit. Given these severe issues, I believe a full refund is not just warranted but essential to compensate for this dreadful experience.
I hope you will address these problems
Victoria
Victoria, ทริป 2 คืน
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