Generally a good experience. But, I had a terrible experience with one individual, named Ali, at check in. In all many years of extensive travelling, I have not come c
across such a rude and arrogant desk clerk as Ali. When I asked for a little help with setting up Wi Fi, he rudely told me "Just read the card. Haven't you used Wi Fi before?".
When he informed me that there is a $10 per hour charge for swimming pool, I said "I never heard of such a thing" (which is true). He responded in the most arrogant and rude manner "Now you have heard it for the first time , OK?"
If these questioners mean anything, I like to hear from the hotel informing me that they have followed up with Ali.
The rest of the staff were very friendly and nice.