This was a nice resort but needs improvement. The female staff were lovely and courteous. However, there were incidents of inappropriate conduct by young male staff towards young women guests. Recommend sexual harassment training. Some pool activities are offensive. Yes, it's an adults only resort but objectifying women is never ok. Airport transfer shuttle service is only included if booking directly with hotel. If booking with third party, you'll have to arrange your own transfer. Recommend "Best Jamaica" best in the business for transfer and tours. No floor towels in bathroom suites, no hooks in the rooms, can't hang towels or anything in suites, no pool umbrellas, shower is hot in the mornings because pipes over heat at night. Check-in is chaotic. Poor organization. This is not a resort for beach goers. Beaches are small, very rocky (need water shoes), low tides, seaweed, murky water. Most guests go to the pool. It is a tremendously huge pool. Food is hit or miss. Steakhouse was the best for us. Dinner shows are wonderful. Many food options. No where to walk outside of resort. Hotel has excursion services. Again, I recommend "Best Jamaica" for tours/excursions.