The only thing that looked nice, comfortable, clean and smelled good was the sitting/living room area by the front desk where they put the Christmas tree & have the computers. The dining room looked decent but was empty & didn't serve anything.
Out of the 4 receptionists/front desk personnel only 2 of them (Jody & Maria) were nice, pleasant, professional and helpful.
The older lady that was there during the morning/afternoon was rude. I asked her if housekeeping could please clean our room, give us a trash bin & put new towels while we were out & she said "ok". I then proceeded to tell her that the cabinet doors where the mini fridge was are off the hinges & all messed up. As well as the towel rack in the bathroom. I also asked for another trash can b/c the one that was there was tiny. She agreed to everything. When we got back hours later the room was still a hot mess. I then informed Jody that i requested housekeeping earlier in the morning & she immediately apologized & explained that due to the holidays & short staffed housekeeping had to be requested/scheduled & she scheduled us a few days out.
The other receptionist in the evening had the personality of a rock and was very unpleasant & looked at me w/attitude as if I was constantly interruping her. Didn't speak at all & when she did it was very low & dry. During the evening/night we could hear everything outside as well as other guests in their rooms.
Every time I went into the elevator I got nauseous due to the smell.
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ทริปกับครอบครัว 12 คืน
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10/10 ไร้ที่ติ
5 มกราคม ค.ศ. 2025
Nice night.
The hotel is clean, the bed is comfortable and it is very quiet. The receptionist was very helpful and friendly.
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ทริป 1 คืน
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4/10 พอใช้
4 มกราคม ค.ศ. 2025
Sherrie
Sherrie, ทริป 1 คืน
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10/10 ไร้ที่ติ
4 มกราคม ค.ศ. 2025
Ryan
Ryan, ทริป 2 คืน
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6/10 ดี
4 มกราคม ค.ศ. 2025
All I have are words like fine, ok and decent
It was fine. The service was ok. The room was decent. No breakfast is offered and coffee and tea are removed from the lobby at 9am. I think that’s a little unreasonable. If we were spending more time at the hotel I would definitely want to stay somewhere nicer that offered more amenities, but for just a place to sleep, the price was good and did the job.