So first thing is first, I was made aware of a $30 charge for parking when checking in. That is something that should of been disclosed prior to me booking this hotel. I get told that it's $30 dollars to park, I look outside and there were no less than 100 empty parking spaces, so I'm guessing that we are subsiding their inability to book rooms. 2nd issue- I went to use the ATM machine in the lobby on my way out for the night, and my card was locked in the machine. I told the young lady at the desk but nothing could be done, because the ATM belongs to a 3rs party, not a problem. I get up the the next morning and my ATM card was still stuck in the machine, no one, and I mean no one was concerned about the ATM other than me, myself and I. They could care less what happened because the ATM belonged to "a 3rd party."