I’ve stayed at this hotel many times over the years, but this time was a particularly unpleasant experience due to a receptionist who made threats toward my husband and later myself. Guests should never have to suffer because your hotel system is incapable of grouping two separate reservations!
On top of that, the prices for this hotel have skyrocketed, yet you get nothing in return—quite the opposite, actually. The (non-renovated business) room we stayed in was spacious but poorly laid out, with a small TV, dirty carpet, towels that smelled bad, and plastic cups in the bathroom. To make matters worse, we had only lukewarm water to shower with throughout our entire stay, no matter what time of night it was.
Our friends stayed in a renovated business room, but it was three times smaller, incredibly dark, and they couldn’t sleep because of street noise all night long.
Breakfast is supposed to run until 11 a.m. on weekends, but if you arrive at 10:15, there’s nothing left, and what’s still there is dried out and unappetizing.
The only thing this hotel has going for it is the cheaper parking and a convenient location. However, for just a little more, there are far better hotels in the same area.
We’ve learned our lesson and will never return here, nor will we recommend it to our friends.