Unfortunately we didn't get to stay . Do not book here if you are doing pay later they will give your room to paying customers. I called noon the day of my stay to let them know I would be arriving late due to late flight . the lady that answered said it was fine . I get there around 11pm they wanted me to sign a waiver for mold asbestos and other things so I asked to see the room. Dead bugs stains on comforter . It was late so we decided to stay I booked 2 rooms come to find out because I didn't pay in advance they gave the rooms away and because supposedly I didn't call and there was no note that the day shift left for them to know I was a late arrival. about this time it was already 1230 so much time wasted just to tell me the rooms were booked to paying customers. Again you get what you get for a cheap hotel but because it was only a 1 night stay we didn't need a fancy hotel but we ended up at one anyway thanks for Ramada by Windham for coming through for us at 2am ❤️❤️
teresa
teresa, ทริปธุรกิจ 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
8/10 ดีมาก
5 พฤศจิกายน ค.ศ. 2024
I had a really good stay at the Red Roof. The staff are really nice. Room was spacious. I did see one cockroach coming out of the drain in the bathtub which freaked me out. And the microwave was dirty inside which I asked to get it cleaned twice and never happened. But luckily I didn't need to use it. The fridge and freezer was spotless. And the beds are super comfortable. They could use better pillows but I am guessing they have the ones they have cause it is a budget Inn. Next time if I stay again I will be dealing direct with the Inn for booking as I paid and extra 250.00 US going through Hotels.com which I am not impressed with.