Stayed at the Andaz for 4 nights half board and was very disappointed by the service and the quality of the stay. First, we were surprised by the fact that the main pool and beach were shared with another hotel/residence and so busy. Once on the beach there is no free water for the customers which is very surprising in Dubai because all the hotels offer free water or water fountain to customer by the pool/beach. I was told I had to go back to the main hotel to get water because they couldn’t give us free water by the pool because it’s share by other hotel residents. The room was big but the bedding wasn’t comfortable at all, not enough pillows and the mattress were very hard. The half board food at the buffet lacked of variety, quality wasn’t great either. I would say this experience doesn’t reflect a 5 stars hotel