A clean and comfortable room for 1 night in a great location for us.
Terrence
ทริป 1 คืน
6/10
Booked on hotels.com, photos (attached) pictured a separate bedroom and living area but when we checked in we were given a studio room. Also booked a room with a tub (we have a toddler) but was given a shower instead. Hotel was unwilling to change it. Follow up with hotels.com the next day was also unwilling to admit error despite my ability to show pics of what I booked but hotels.com did offer a very small credit.
When we checked in, the first room we were given smelled very badly like sewer. Front desk did change our room immediately. The second room was clean and comfortable but not actually what we booked.
Finally, we were awoken at 2:30AM but very loud guests yelling and wandering up and down the hall. Called the front desk but noise continued for 30 min before finally settling down. At checkout, was informed it was a wedding party but was not offered any apology. Overall front desk staff was unhelpful and non apologetic.
ผู้เข้าพักจริง
ทริปกับครอบครัว 1 คืน
10/10
staff was friendly, hotel was clean and well appointed
Jennifer
ทริปธุรกิจ 3 คืน
10/10
Lynden
ทริปธุรกิจ 1 คืน
10/10
We did not get our room cleaned even though we were there 3 nights
Connie
ทริปกับครอบครัว 3 คืน
8/10
Great breakfast
Dian
ทริปกับครอบครัว 2 คืน
10/10
Comfy bed, clean facilities, friendly, helpful staff, great breakfast
Catherine
ทริป 1 คืน
10/10
Amazing experience
Glorious
ทริปกับครอบครัว 1 คืน
10/10
Glorious
ทริปกับครอบครัว 3 คืน
10/10
It was delightful. We met with friendly staff, comfortable rooms and clean facilities. We will surely visit again.
Glorious
ทริปกับครอบครัว 1 คืน
10/10
Belinda
ทริป 1 คืน
10/10
This is a very good hotel
Bradley
ทริปธุรกิจ 1 คืน
10/10
New, very clean, and comfortable hotel. Staff were welcoming and friendly.
Amr
ทริปกับครอบครัว 1 คืน
8/10
We were disappointed that the swimming pool and hot tub keeps getting shut down for cleaning over the long weekend.
We probably would book another hotel if we knew ahead of time.
We've been to this hotel multiple times and usually it's very clean with no issues
But this time we saw bugs in the breakfast area.
The breakfast is still very good with multiple options.
The staff are welcoming and very nice
ผู้เข้าพักจริง
ทริปกับครอบครัว 2 คืน
10/10
Great place! Very spacious room for a family of 5. Location was near lots of shopping and entertainment.
Kyle
ทริปกับครอบครัว 2 คืน
10/10
AMAZING alive love this hotel.
Lots of parking. Walk-in and be greeted by lovely ladies at the front. Beautiful room 323. Pool and hot tub were busy so we don’t use it. Elevators are working and clean.
NICOLE
ทริปกับครอบครัว 1 คืน
10/10
Michael
ทริปกับครอบครัว 1 คืน
10/10
Sarah
ทริป 1 คืน
4/10
Derren
ทริป 3 คืน
10/10
wilson
ทริปกับครอบครัว 2 คืน
8/10
We enjoyed our stay. Breakfast could be upgraded a little but otherwise it delivered on all points.
Chris
ทริปกับครอบครัว 3 คืน
10/10
The hotel is in a nice area. Very clean and well maintained. Breakfast offers a great variety of items that are replenished frequently and there is a nice large seating area. 24hour coffee and hot water for tea available in the lobby.
Pool and hot tub area is nice and clean and the exercise room has a variety of equipment.
We had a King Suite room and liked how spacious it was as well as having the kitchen area which also included a dishwasher so we didn’t have to eat out all of the time.
The staff were so friendly and attentive, we will definitely stay here again.