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Russell Square Hotel

3.0 star property
City centre guesthouse within walking distance of Russell Square

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Russell Square Hotel

Family Suite, Kitchen | Private kitchen | Coffee/tea maker, electric kettle
Flat-screen TV
Family Room, Ensuite | Desk, iron/ironing board, free WiFi, bed sheets
Family Suite, Kitchen | Living area | Flat-screen TV
Shower, free toiletries, hair dryer, towels

Reviews

5.2 out of 10

Popular amenities

  • 24/7 front desk
  • Laundry facilities
  • Non-smoking
  • Free WiFi
Main amenities
  • Daily housekeeping
  • 24-hour front desk
  • Self-serve laundry
Feel at home
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Digital TV service
  • Free toiletries
  • Hairdryer

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Family Room, Ensuite

Desk, iron/ironing board, free WiFi, bed sheets

Family Room, Ensuite

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Coffee/tea maker
Digital channels
Desk
  • 12 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

View all photos for Basic Double Room, 1 Double Bed, Shared Bathroom

Desk, iron/ironing board, free WiFi, bed sheets

Basic Double Room, 1 Double Bed, Shared Bathroom

Highlights

Heating
Flat-screen TV
Hairdryer
Electric kettle
Coffee/tea maker
Digital channels
Desk
Daily housekeeping
  • 8 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room, Shared Bathroom

Desk, iron/ironing board, free WiFi, bed sheets

Triple Room, Shared Bathroom

Highlights

Heating
Flat-screen TV
Hairdryer
Electric kettle
Coffee/tea maker
Digital channels
Desk
Daily housekeeping
  • 12 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Triple Room, Ensuite

Desk, iron/ironing board, free WiFi, bed sheets

Triple Room, Ensuite

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Coffee/tea maker
Digital channels
Desk
  • 10 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Double Room, 1 Double Bed, Ensuite

Desk, iron/ironing board, free WiFi, bed sheets

Double Room, 1 Double Bed, Ensuite

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Coffee/tea maker
Digital channels
Desk
  • 10 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room, 2 Double Beds, Ensuite

Desk, iron/ironing board, free WiFi, bed sheets

Quadruple Room, 2 Double Beds, Ensuite

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Coffee/tea maker
Digital channels
Desk
  • 15 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite, Kitchen

Family Suite, Kitchen | Private kitchen | Coffee/tea maker, electric kettle

Family Suite, Kitchen

Highlights

Heating
Kitchen
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Oven
  • 36 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Single Bed

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Interior entrance

Albany Hotel

Free WiFi
Non-smoking
5.6 out of 10, (182)
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About the area

Map
11 Bernard St, London, England, WC1N 1LN

What's nearby

  • Russell Square - 2 min walk - 0.2 km
  • University College London - 3 min walk - 0.3 km
  • Great Ormond Street Hospital for Children - 6 min walk - 0.6 km
  • University of London - 8 min walk - 0.7 km
  • The British Museum - 9 min walk - 0.8 km

Getting around

  • London (LCY-London City) - 21 min drive
  • Heathrow Airport (LHR) - 51 min drive
  • London (LTN-Luton) - 63 min drive
  • London (STN-Stansted) - 69 min drive
  • London (SEN-Southend) - 79 min drive
  • Gatwick Airport (LGW) - 91 min drive
  • London (QQU-London Euston Train Station) - 12 min walk
  • London Euston Station - 12 min walk
  • London (QQS-St. Pancras International Train Station) - 13 min walk
  • Russell Square Underground Station - 1 min walk
  • Holborn Underground Station - 10 min walk
  • Goodge Street Underground Station - 12 min walk

Restaurants

  • ‪Russell Square Cafe - ‬3 min walk
  • ‪Pret a Manger - ‬1 min walk
  • ‪The Marquis of Cornwallis - ‬2 min walk
  • ‪Fortitude Bakehouse - ‬2 min walk
  • ‪Fitz's - ‬2 min walk

About this property

Russell Square Hotel

When you stay at Russell Square Hotel, you'll be in a great location, within a short 10-minute walk of Russell Square and The British Museum. Also, Leicester Square and Covent Garden Market are a short five-minute drive away. Public transportation is only a short walk: Russell Square Underground Station is steps away and Holborn Underground Station is 10 minutes.

Languages

English

At a glance

Hotel size

  • 14 rooms

Arriving/Leaving

  • Check-in time starts at 4 PM
  • Minimum check-in age – 16
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Services

  • 24-hour front desk
  • Laundry facilities

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Policies

This property does not have lifts.
This property accepts credit cards. Cash is not accepted.

Also known as

Russell House Hotel London
Russell House London
Russell Square Hotel London
Russell Square Hotel Guesthouse
Russell Square Hotel Guesthouse London

Frequently asked questions

Does Russell Square Hotel offer free cancellation for a full refund?
Yes, Russell Square Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Russell Square Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Russell Square Hotel?
Sorry, there's no on-site parking at Russell Square Hotel.
What are the check-in and check-out times at Russell Square Hotel?
You can check in starting at 4 PM. Check-out time is 10 AM.
What is there to do at Russell Square Hotel and nearby?
Recommended spots to visit include Russell Square (2-min walk) and University College London (3-min walk), along with Great Ormond Street Hospital for Children (6-min walk) and University of London (8-min walk).
What's the area around Russell Square Hotel like?
Russell Square Hotel is in London City Centre, a short 1-minute walk from Russell Square Underground Station and 9 minutes' walk from The British Museum.

Russell Square Hotel Reviews

Reviews

5.2

6.2/10

Cleanliness

6.0/10

Staff & service

4.4/10

Amenities

4.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

4/10 Fair

Writing this review with a heavy heart. We were previous occupants at this hotel back in 2022 and had an amazing experience. Now visiting again in 2024 it was a more than disappointing experience. The staff was invisible after ringing the bell multiple times for maintenance. We stayed 5 nights with no maid service in sight, after requesting new towels, sheets, etc. Toilet was out of order for our room and weren’t offered any accommodations. Staff said they’d have a plumber come out and fix it the following day… no plumber came! Cleanliness of our room was poor. Hair was everywhere in the bathroom, on the floor, sink, shower… even in the bed! Bathroom smelled of mold and mildew. The only redeeming factor was the location of this place. Right next to the tube and near many food options/ attractions. For the price, you get what you get.
Hailey, 2-night trip with friends
Verified Expedia guest review

2/10 Poor

Bedbugs everywhere (yes we have photos) - forced to leave early into multi-day stay. Staff non-existent. Management unresponsive to email, phone, and Expedia. Bedbugs so bad that it required visit to doctor, prescription steroids, destruction of some luggage, enormous cleaning expense. No refund.
Jennifer, 11-night family trip
Verified Expedia guest review

6/10 Good

Read other reviews of bed bugs and dirt and was concerned - stayed on top floor: it was clean, no trace of pests. The bathroom was a retro 80s set up, nothing to fault. You pay for what you get: the Russell is basic but ideal for seeing London. Stayed in far more expensive places that have been far worse.
Crispin, 3-night romance trip
Verified Wotif guest review

4/10 Fair

You get what you pay for
This is truly a case of you get what you pay for. This is a cheaper “hotel” in a great area that’s near everything and shares a wall with a station, so if you’re spending 5%of your time or less in your room this is the place for you. It looked like it was stuck in the 1980s, which wouldn’t be an issue except it felt like the last time it was cleaned was the 1980s. This is not your traditional hotel and more of an air bnb situation with the hotel owners only interacting with you is to give you the key. Every hard surface had clearly not been wiped down in some time, and the quality of toilet paper, towels, etc left room for improvement. There is also a hostel on the first floor which made the hotel price seem high considering the only different is a in unit private bathroom that cannot fit more than one person at a time. There is no AC as well and the rooms get hot quickly from the shower so be prepared to keep windows open. Appliances were run down and poor quality. Overall, this truly is a case of you get what you pay for. If you want a traditional hotel and can spend $200+ a night then this is the place for you, otherwise look elsewhere. P.S. we saw previous reviews regarding bed bugs, we scoured the mattresses when we arrived and didn’t see any/this was not an issue for us.
5-night trip
Verified Hotels.com guest review

6/10 Good

Benjamin, 2-night trip
Verified Expedia guest review

6/10 Good

Susan, 2-night trip
Verified Expedia guest review

8/10 Very good

Very Pink
Very basic, But clean. Great location
Robert, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Not the best
This is not a hotel, it’s basically a room that was rented. There’s no service, no amenities, we took out our garbage after a few days. It’s hot and tiny for three people. It was a great location, and quiet. It’s cheaper than most “hotels” in London but there are reasons why it’s cheaper.
Lori, 5-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Our room was a triple with a shared bathroom. This room is not shown on the website BEWARE. This room is more like a hostel not hotel. There is no air, no fridge, no tv remote. No coffee, kettle or anything. The bedroom is not a solid door so lights go on and off all night as people come and go. Beds are horribly hard. The shared bathroom we had was the pink one shown on the website and the pictures make it look good. It is not. However there is a 25 hour store across the street to get what you need. The location is good. 15 minute walk to the train station and the tube is right next door. If you are looking for a very basic no amenities room this would be for you
Deirdre, 3-night trip with friends
Verified Expedia guest review

6/10 Good

Basic but Comfortable
Ideal for a one- nighter, comfortable but basic. Let down by difficulty in communication! Their idea of 24 hour reception is going outside and ringing the doorbell to get attention! Their phone number on the website is invalid and they don't respond to messages via the website either so that was frustrating when I was trying to ensure that I could leave my bag prior to check-in
Terry, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Sunita, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

The property was not what it appeared to be in photos, and there was a bad odor that was helped by opening the window and blowing the fan. Toilet seat was broken and the overhead light failed to illuminate at times.
Martha, 4-night family trip
Verified Expedia guest review

2/10 Poor

Very dissatisfied!
We needed to add a room to our reservations and made a mistake when booking this hotel because it had a very similar name to the hotel we already had a booking with for the previous night. After searching for a long time to try to find a phone number to get assistance, we spoke with a hotels.com associate who tried to call the hotel to explain the mistake and ask for an exception to their non-cancellation policy. The associate was not able to make contact with the hotel at the time, but assured us that hotels.com would negotiate the matter with the hotel to credit our account. In the end the hotel refused to cancel the reservation. My family did end up staying there and it worked out ok, but it was not as nice as what I had originally planned for them. The best thing about the hotel was that it was right next door to the Russell Square Underground station and across the street from the Bloomsbury shopping mall. Very convenient and surprisingly quiet for being so close to the tube. However, customer service was virtually non-existent. It did appear to be fairly clean, but the decor was very bland. The room had hardly anything more than 2 beds and a bathroom; no luxuries at all.
Kim, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Die Diskrepanz zwischen der Präsentation im Netz und der Realität ist eine Unverschämtheit. Wir haben das Zimmer nicht bezogen. Das wirft auch ein ganz schlechtes Licht auf Expedia.
Rene, 4-night trip
Verified Expedia guest review

6/10 Good

kirsten, 3-night trip
Verified Expedia guest review

10/10 Exceptional

centrally located accommodation
The hotel is located just next to the Tube station Russell Square. The rooms were clean and everything worked well.
Stephan, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Right next door to tube station. Pret just across the road and a good pub 40 mtres away. All very convenient.
ANTHONY, 2-night romance trip
Verified Expedia guest review

8/10 Very good

A bit dated, but clean and perfect for staying in town after office xmas party.
1-night trip
Verified Expedia guest review

4/10 Fair

Mitchell, 1-night trip
Verified Expedia guest review

2/10 Poor

Allan, 3-night trip
Verified Hotels.com guest review

4/10 Fair

No hot water. Otherwise room was adequate and seemed very clean. More like a hostel than a hotel. Well sited.
Stephen, 1-night business trip
Verified Expedia guest review

2/10 Poor

The staff are terrible poor customer services
Idowu olorunseun, 9-night romance trip
Verified Expedia guest review

4/10 Fair

This was the worst hotel I ever stayed, for £200 for 2 nights I had nothing in the room, no kettle to, no tea or coffee, no breakfast. Even it was a 3 star hotel it had to have all this, I expected. When I asked the owner for the kettle, he gave me a broken one, I had to ask for another. I don't like asking. For £200 I should have booked a better hotel.
Karina, 2-night trip
Verified Expedia guest review

8/10 Very good

Was ok … just stayed one night and wanted a cheap hotel. Close to Eurostar start line. Was clean and bed comfy…
Justine, 1-night trip
Verified Expedia guest review

8/10 Very good

An ideal London stopover, no frills.
Our short stay was fine. I would suggest 3 of things. 1) a few more hangers. We were 3 and only had 2 hangers 2) state in your writeup that there is a hair dryer. 3) organise something so one can contact the hotel. The number provided 02032896304 and 02078377686 are never answered. While some complained about the noise we never heard anything. The furniture and carpeting are dated but clean and functional. The room was quite small for 3 but as we were only there to sleep it didn't bother us. The location is a 100% advantage so well worth the price.
christian, 2-night family trip
Verified Hotels.com guest review