2/10 Poor
30 Oct 2024
Communication was horrible and did not live up to the bilingual standard. Plus they moved my family to another room last minute while my 7 month old was in a bath. Didn't even attempt to Whatsapp me. Nor did they respond fairly quickly when messaged through this app. They don't offer cleaning services as listed only the cleaning lady will do it as a favor but will charge you. Highly inconvenient over all. Was a beautiful place but lack of communication was so awful we decided to go stay somewhere else. And I have a high tolerance for a B.S. Very strict with check out. Don't even know if they offered the breakfast part because the communication was so bad. Traveled through Europe over the past month. Worst place I've stayed so far. Its better you learn Italian before you come stay here. Otherwise good luck
Aaron
Aaron, 3-night family trip
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