2/10 Poor
7 Dec 2019
We arrived to be told that they had no record of our booking. Even though they had twice sent an email confirmation. At the very last minute we had to find somewhere else which cost considerably more and was 2 miles out of york. Totally ruined our weekend. Their excuse was they dont use expedia any more. The hotel looked pretty shabby anyway. Parking was a joke and the owners were not very apologetic at what had happened
Verified traveller
1-night trip