Wakamatsuya offers a fantastic location, putting you only steps from Zao Hot Springs Ski Resort. Freebies such as WiFi and self-parking are added perks, and guests looking to stay active can experience the nearby snowboarding.
Languages
English, Japanese
At a glance
Hotel size
27 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is 10 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (3 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Transfers
Train station pickup*
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Travelling with children
Children stay for free (see details)
What to do
Ski passes
Hot springs
Ski runs nearby
Snowboarding nearby
Services
Front desk (limited hours)
Tour/ticket assistance
Free newspapers in reception
Luggage storage
Facilities
Safe-deposit box at front desk
Garden
Accessibility
Lift
Wheelchair-accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs available on site
Lever door handles
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
32-inch flat-screen TV
Digital TV channels
Home comfort
Climate-controlled air conditioning and heating
Slippers
Children's slippers
Window screens
What to enjoy
In-room massage
Freshen up
Private bathroom
Deep-soaking bath
Shower/bath combination
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Free WiFi
Phone
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open 24 hours a day. There are 2 indoor hot springs and 2 outdoor hot springs open between midnight and midnight. The temperature in the hot springs is set to 104°F.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
Pool, spa, & gym (if applicable)
Hot springs access available from midnight to midnight
Reservations are required for private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation
Guests must contact this property in advance to reserve access to the public bath facility
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
Also known as
Wakamatsuya Inn Yamagata
Wakamatsuya Yamagata
Wakamatsuya Ryokan
Wakamatsuya Yamagata
Wakamatsuya Ryokan Yamagata
Frequently asked questions
Does Wakamatsuya offer free cancellation for a full refund?
Yes, Wakamatsuya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Wakamatsuya?
Sorry, pets aren't allowed.
Is parking offered on site at Wakamatsuya?
Yes, there's free self parking.
What are the check-in and check-out times at Wakamatsuya?
Check-in start time: 3:00 PM; check-in end time: 6:00 PM. Check-out time is 10 AM. Contactless social distancing and check-out are available.
What is there to do at Wakamatsuya and nearby?
Have fun with nearby winter activities such as snowboarding and skiing. Additional recreation on-site includes hot springs. Wakamatsuya also has a garden.
Are there restaurants at or near Wakamatsuya?
Yes, there's an on-site restaurant.
Does Wakamatsuya have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Wakamatsuya like?
Wakamatsuya is a short 1-minute walk from Zao Hot Springs Ski Resort and 4 minutes' walk from Zao Chuo Ropeway.
Wakamatsuya Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
8.8/10
Amenities
9.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
17 Feb 2020
Great onsen
Great onsen, good location. Staffs are very friendly with good services. Food options are good enough for 3 nights. On demand shuttle to ski lifts.
Ka Lee
Ka Lee, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 Dec 2019
Spacious rooms, great kaiseki and
YICHINH
YICHINH, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 May 2019
Pui Yue
Pui Yue, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
27 Jan 2019
Great location for skiing, with good onsen and food. Very helpful staff, with some English spoken. There is a shuttle to the bus station, so call if you need a pickup.