In the heart of Bardstown, SureStay Hotel by Best Western Bardstown General Nelson offers a cozy retreat. Relax by the fireplace in the lobby or unwind in the garden, and enjoy convenient amenities like laundry facilities and free self-serve breakfast. The helpful staff has left a lasting impression on previous guests.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Connecting rooms available
24/7 front desk
Laundry facilities
Free parking
Main amenities (12)
Daily housekeeping
Seasonal outdoor pool
Business centre
Meeting rooms
24-hour front desk
Air conditioning
Garden
Computer station
Reception fireplace
Vending machine
Self-serve laundry
Concierge services
Feel at home (6)
Microwave
Connecting/adjoining rooms available
Private bathroom
Premium TV channels
Garden
Daily housekeeping
The current price is ฿2,830
฿2,830
฿3,120 total
includes taxes & fees
12 Aug - 13 Aug
Room options
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
9.09.0 out of 10
Wonderful
17 reviews
(17 reviews)
Highlights
Garden
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Sleeps 2
1 King Bed
View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub
Standard Room, 2 Queen Beds, Accessible, Bathtub
10.010.0 out of 10
Exceptional
3 reviews
(3 reviews)
Highlights
Garden
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Sleeps 4
2 Queen Beds
View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Garden
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Sleeps 2
1 Queen Bed
View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
My Old Kentucky Home State Park - 1 min drive - 1.4 km
My Old Kentucky Home State Park Golf Course - 4 min drive - 4.1 km
Heaven Hill Bourbon Heritage Center - 5 min drive - 5.1 km
Bourbon Heritage Center - 5 min drive - 5.1 km
Getting around
Louisville International Airport (SDF) - 47 min drive
Louisville, KY (LOU-Bowman Field) - 50 min drive
Restaurants
McDonald's - 2 min drive
Dairy Queen - 3 min drive
Sonic Drive-In - 2 min drive
Burger King - 3 min drive
Huddle House - 3 min drive
About this property
SureStay Hotel by Best Western Bardstown General Nelson
Enjoy your visit to Bardstown with a stay at SureStay Hotel by Best Western Bardstown General Nelson. Guests can take a dip in the seasonal outdoor pool, and free perks include WiFi, self-parking and self-service breakfast daily between 6:30 AM and 9:00 AM. Fellow travellers say great things about the helpful staff and breakfast.
Languages
English
At a glance
DONE
Hotel size
48 rooms
DONE
Arriving/Leaving
Check-in time starts at 4 PM
Minimum check-in age – 18
Check-out time is 11 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cots (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Free self-service breakfast 6:30 AM–9:00 AM on weekdays and 7:00 AM–9:30 AM on weekends
Working away
Business centre
Meeting rooms
Computer station
Services
24-hour front desk
Concierge services
Laundry facilities
Luggage storage
Pool loungers
Facilities
Garden
Fireplace in reception
Television in common areas
Seasonal outdoor pool
Accessibility
Braille/raised signage
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible business centre
Handrails in stairwells
Upper floors accessible by stairs only
Well-lit path to entrance
Room amenities
Be entertained
Flat-screen television
Premium satellite channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Bed sheets provided
What to enjoy
Garden
Freshen up
Private bathroom
Shower/bath combination
Hydromassage shower head
Free toiletries
Hairdryer
Towels
Stay connected
Laptop-friendly workspace
Free WiFi
Free international and long-distance calls
Food and drink
Fridge
Microwave
More
Daily housekeeping
Connecting/adjoining rooms available
Access via exterior corridors
Restaurant dining guide
Fees & policies
Refundable deposits
Deposit: USD 200 per accommodation, per stay
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 10:00 PM
The seasonal pool is open from June to September
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
SureStay Hotel by Best Western Bardstown General Nelson Hotel
General Nelson Inn Bardstown
General Nelson Bardstown
General Nelson
Frequently asked questions
Is there a pool at SureStay Hotel by Best Western Bardstown General Nelson?
Yes, there's a seasonal outdoor pool. Guests have pool access from 9:00 AM to 10:00 PM.
Are pets allowed at SureStay Hotel by Best Western Bardstown General Nelson?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at SureStay Hotel by Best Western Bardstown General Nelson?
Yes, there's free self parking.
What are the check-in and check-out times at SureStay Hotel by Best Western Bardstown General Nelson?
You can check in starting at 4 PM. Check-out time is 11 AM.
What is there to do at SureStay Hotel by Best Western Bardstown General Nelson and nearby?
SureStay Hotel by Best Western Bardstown General Nelson has a seasonal outdoor pool and a garden.
Does SureStay Hotel by Best Western Bardstown General Nelson have any outdoor private spaces?
Yes, every room features a garden.
What's the area around SureStay Hotel by Best Western Bardstown General Nelson like?
SureStay Hotel by Best Western Bardstown General Nelson is a short 5-minute walk from Bardstown Art Gallery and 15 minutes' walk from Bardstown Civil War Museum.
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SureStay Hotel by Best Western Bardstown General Nelson Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Bed
Location
Towns
Downtown
Restaurant
Shower
Food
What guests liked
Breakfast was consistently excellent with a great variety of offerings and friendly staff. (28 reviews)
The pool was spectacular, wonderful, and clean, with pool towels available. (4 reviews)
Staff recommended and guests enjoyed nearby restaurants within walking distance. (3 reviews)
From real guest reviews summarized by AI.
Reviews
8/10 Good
2 Aug 2025
This was a nice older motel. Nice pool. Good breakfast. Nice experience. Would stay here again.
David
David, 1-night trip
8/10 Good
14 Jul 2025
Pool area was awesome and the breakfast lady was fantastic, room was clean but I do think they need to spray for bugs in and around the rooms, other than that I would stay here again
bethany m
bethany m, 2-night trip
10/10 Excellent
11 Apr 2025
Clean room and friendly staff
Jen
Jen, 2-night trip
8/10 Good
3 Aug 2025
The stairs and the bed to sofy and we had no body soap.
Bobby
Bobby, 1-night trip
10/10 Excellent
6 Oct 2024
Comfortable bed, nice bathroom, quiet, great breakfast
Andy
Andy, 2-night trip
10/10 Excellent
2 Dec 2024
Nice hotel
Theresa
Theresa, 2-night trip
10/10 Excellent
17 Jun 2024
Very clean, nice location and breakfast was good.
Cindy
Cindy, 1-night trip
10/10 Excellent
19 May 2024
Clean rooms, great location!!
Susan
Susan, 2-night trip
10/10 Excellent
22 Oct 2024
Convenient place to stay. Property was neat and clean and staff was helpful.
Michelle
Michelle, 1-night trip
8/10 Good
10 Aug 2024
Great location
Seth Calvin
Seth Calvin, 3-night trip
8/10 Good
21 Apr 2025
Comfortable
The rooms were nice and clean. It was comfortable. The bathrooms were a little small but clean and there eas a bidet as well which i usually don't see in hotels. The parking is a little cramped but managed. The hotel is close to downtown so you can go explore close and it was nice. The staff were very nice and accommodating.
sandy
sandy, 2-night trip
10/10 Excellent
28 Jan 2023
Very nice, clean place to stay
Tim
Tim, 3-night trip
8/10 Good
24 Mar 2024
Great place
Brenda
Brenda, 2-night trip
10/10 Excellent
28 Dec 2024
Definitely stay here!
Wonderful facility and staff! The maintenance to the pro was outstanding. The staff was friendly, helpful and kind!
Linda
Linda, 3-night trip
10/10 Excellent
4 Apr 2023
Clean room, nice staff, breakfast was also great.
Eszter
Eszter, 1-night trip
8/10 Good
1 May 2024
Excellent breakfast both food and location. Outdoor sitting areas are nice feature.
William
William, 2-night trip
10/10 Excellent
16 Jul 2022
Very nice place to stay.
Stayed here for business trip, room was clean, this area of town is quiet and wi-fi was good.
Jeff
Jeff, 1-night trip
10/10 Excellent
17 Aug 2024
Close to down town and the price was right.
Paul
Paul, 1-night trip
8/10 Good
13 Jun 2023
We had a good stay
Bill
Bill, 1-night trip
10/10 Excellent
27 Sep 2024
Rooms have been updated and are nice. Breakfast was good. Staff were friendly and helpful.
Cindi
Cindi, 3-night trip
8/10 Good
30 Oct 2023
A nice hotel for a visit to Bardstown
A nice hotel for a visit to Bardstown. It is a short drive to most of downtown action and restaurants.
Don
Don, 1-night trip
10/10 Excellent
21 Feb 2023
Good location, clean & friendly.
Ronnie
Ronnie, 1-night trip
10/10 Excellent
9 Oct 2022
It was nice n close to restaurants n nice location
Jared
Jared, 1-night trip
10/10 Excellent
4 Dec 2022
Great budget stay in middle of bardstown . Clean room , friendly staff. Would stay again.