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El Muelle Hotel Boutique

3.0 star property
Hotel in Natales

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your current months are December, 2024 and January, 2025.
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January 2025

Photo gallery for El Muelle Hotel Boutique

Staircase
Exterior
Property entrance
Double Room | Premium bedding, in-room safe, soundproofing, free cots/infant beds
Reception

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Free parking
    Free parking
  • Free breakfast
    Free breakfast
  • Non-smoking
    Non-smoking
  • Free WiFi
    Free WiFi
Main amenities
  • Daily housekeeping
  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance
Feel at home
  • Children stay free
  • Free cots/infant beds
  • Private bathroom
  • Daily housekeeping
  • Premium bedding
  • Free self-parking

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Double Room

Double Room | Premium bedding, in-room safe, soundproofing, free cots/infant beds

Double Room

Highlights

Soundproofed
Free cots/infant beds
Premium bedding
Private bathroom
Hairdryer
Daily housekeeping
In-room safe
  • 25 sq m
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Premium bedding, in-room safe, soundproofing, free cots/infant beds

Twin Room

Highlights

Soundproofed
Free cots/infant beds
Premium bedding
Private bathroom
Hairdryer
Daily housekeeping
In-room safe
  • 25 sq m
  • Ocean view
  • Sleeps 2
  • 2 Single Beds

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9.8 out of 10, Exceptional, (24)
The price is ฿8,256
฿8,256 total
includes taxes & fees
23 Nov - 24 Nov
Vinnhaus
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About the area

Map
Manuel Bulnes 37, Natales, Patagonia, 6160000

What's nearby

  • Costanera - 2 min walk - 0.2 km
  • Puerto Natales Casino - 7 min walk - 0.6 km
  • Plaza de Armas - 8 min walk - 0.7 km
  • Cueva del Milodon - 13 min walk - 1.1 km
  • Mirador Cerro Dorotea - 19 min walk - 1.6 km

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 9 min drive
  • Punta Arenas (PUQ-Carlos Ibanez Del Campo Intl.) - 112.9 miles/181.7 km

Restaurants

  • ‪La Disquería Natales - ‬6 min walk
  • ‪El Bote - ‬5 min walk
  • ‪Pampa Restobar - ‬5 min walk
  • ‪Masay Pizza & Sandwich - ‬6 min walk
  • ‪Cafe Kau - ‬8 min walk

About this property

El Muelle Hotel Boutique

El Muelle Hotel Boutique is a great choice for a stay in Natales. Free perks include WiFi, self-parking and buffet breakfast available daily.

Languages

English, Spanish

At a glance

Hotel size

  • 9 rooms

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: 5:30 AM
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property
  • No alcohol allowed on site
  • No stag or hen parties

Property amenities

Food and drink

  • Free buffet breakfast each morning

Travelling with children

  • Children stay for free (see details)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • Built in 2015

Room amenities

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.

Also known as

El Muelle Hotel Boutique Puerto Natales
El Muelle Hotel Boutique
El Muelle Boutique Puerto Natales
El Muelle Boutique
El Muelle Hotel Boutique Puerto Natales, Aisen Region, Chile
El Muelle Hotel Boutique Natales
El Muelle Boutique Natales
El Muelle Hotel Boutique Hotel
El Muelle Hotel Boutique Natales
El Muelle Hotel Boutique Hotel Natales

Frequently asked questions

Does El Muelle Hotel Boutique offer free cancellation for a full refund?
Yes, El Muelle Hotel Boutique does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at El Muelle Hotel Boutique?
Sorry, pets aren't allowed.
Is parking offered on site at El Muelle Hotel Boutique?
Yes, there's free self parking.
What are the check-in and check-out times at El Muelle Hotel Boutique?
Check-in start time: 3 PM; check-in end time: 5:30 AM. Check-out time is noon. Express check-in and check-out are available.
Is there an on-site casino at El Muelle Hotel Boutique?
No, this hotel doesn't have a casino, but Puerto Natales Casino (7-min walk) is nearby.
What's the area around El Muelle Hotel Boutique like?
El Muelle Hotel Boutique is a short 2-minute walk from Costanera and 7 minutes' walk from Puerto Natales Casino.

El Muelle Hotel Boutique Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Very good

Simple pleasant hotel.
Simple pleasant hotel. A warm atmosphere.
Rina, 1-night trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff was great and accommodating. They spoke excellent English and knew the area well.
2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Great, clean property that have beautiful ocean views and friendly staff.
IC, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

This is a beautiful property and the people who run it are really nice.
1-night trip
Verified Expedia guest review

6/10 Good

Average stay-almost no WiFi first day, breakfast is decent and probably the best aspect of this hotel. It is away from the city center but walking distance to everything. Last day, staff came in without knocking
2-night trip
Verified Expedia guest review

10/10 Exceptional

Incredible hotel and world-class staff
I can’t imagine a better place to stay if you visit Southern Patagonia in Chile. El Muelle is a boutique hotel near the water front in Puerto Natales. The rooms are large, modern and well appointed. The common areas and staircase are bright and inviting. But the highlight of our experience were our interactions with the hotel manager, Jairo. We were already impressed with the delicious eggs he cooked us for breakfast. But then we approached him with a major problem we were facing as one of our passports had gone missing during our stay at a very remote location at a Refugio in Patagonia where there wasn’t any phone connectivity. While we tried to make contact in various ways with the Refugio, Jairo moved heaven and earth for us that morning. Finally, he was able to get in contact with the general manager of the company that ran the Refugio, and share with him directly the details of our situation. Even though the Refugio didn’t find the passport at first, they kept at it and several hours later Jairo informed us they had found it at a partner company’s office. However, had it not been for Jairo’s efforts, we can’t imagine our situation would have been treated with the attention it needed to get resolved.
1-night trip
Verified Hotels.com guest review

8/10 Very good

The staff were very friendly and helpful and the wifi was excellent. Unfortunately, there is no control over the shower water temperature and on our last day, the water was cold. Not great for a fairly new hotel.
3-night family trip
Verified Wotif guest review

10/10 Exceptional

Friendly staff and modern hotel
The hotel was overall excellent and is close to the waterfront and also to many restaurants. The rooms were comfortable, clean and modern with a great shower. As the weather was a bit cold the heating was on and the rooms and reception area was warm. The staff were very friendly and helpful and helped with booking a taxi to the bus station as we had to leave early in the morning. They also were very accommodating and set up the breakfast a bit earlier as we had an early morning tour on one of the mornings.
3-night trip
Verified Hotels.com guest review

8/10 Very good

Great location, easy to walk everywhere. Staff is extremely nice and helpful too. Janice was super helpful. Breakfast is poor even though they do try. It’s the same everyday where they give you a plate of cheese and ham and you have bread biscuits cereals to choose from. For the price they are charging and it was off peak; it’s not worth it. It’s pretty basic and is a bed and breakfast and not a boutique hotel. The service is great nonetheless.
2-night trip
Verified Expedia guest review

10/10 Exceptional

Great hospitality, good location , enjoyed the stay. The view from the window was beautiful!
2-night trip
Verified Expedia guest review

10/10 Exceptional

Perfect place to stay before/after trekking!
Wonderful place to stay before and after our Torres del Paine trek! The hotel kindly stored our luggage between our stays. Excellent and spotlessly clean bathroom and a lovely modern bedroom which was light and airy. It was wonderful coming back to such lovely accommodation after all the trekking. They also recommended a good value and fast laundrette very nearby for after the trek, which was much needed! Would highly recommend!
Joanna, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

It is a basic small hotel. They don’t offer cable TV. Being so small, the breakfast buffet options are very limited. A few blocks from the city center. It is OK to walk, but I guess it’s not so funny with bad weather! Nice WiFi and nice personnel.
3-night romance trip
Verified Expedia guest review

10/10 Exceptional

They treat their guest as family. They even reserved a bus ticket for us, the hotel staff is just amazing. Best hotel on Natales. Food was great too.
3-night romance trip
Verified Expedia guest review

6/10 Good

varun, 3-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Very close to everything and a beautiful, simple place.
1-night trip
Verified Expedia guest review

10/10 Exceptional

Very roomy and clean, comfortable bedding. Staff very helpful, even arranged private 3 day tours to the Torre de Paine National Park for us. Highly recommended.
YW, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

This is a wonderful small, boutique hotel. The location is perfect. The rooms are spacious. We had a room with the view of the water which was lovely. The bed and pillows were comfy. The shower was really outstanding. The breakfast was good. Annie, the manager was above and beyond helpful to us. She knows the ins and outs of how things work around town from rental cars (if you are driving into the park) to the best restaurants in town to tours/ activities you might want to do. She can guide you on anything you need. We had to modify our planned activities a little due to weather and she turned into an advisor for us on that. The hotel is definitely a wonderful place but as we all know, it always comes down to the people and El Muelle is lucky to have Annie managing the hotel. Also, they helped pre-arrange a car service from/to the bus station to help make our travel plans a little easier if you also need that service.
Tracy, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Awesomely helpful staff and great location however noise does carry a bit throughout building and wifi was really only usable in the lobby and sometimes the hallway outside the bedroom.
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Loved this little gem in the heart of puerto natales! The staff was amazing, especially anette was so welcoming and had so many tips and recommendations for us. Could not thanks her enough. The bed was super comfy and the rain shower was a plus after so many days on the road. Loved it!
3-night trip
Verified Expedia guest review

8/10 Very good

Solid little boutique hotel!
Nice little boutique hotel in Puerta Natales. Spent several nights here before and after doing the W Trek in Torres Del Paine. Really lovely and helpful staff who made me feel very welcome and were most helpful in the run up to the W. Breakfast buffet is good. Cereal, yogurts, meats, bread, cakes, fruit and nuts. Scrambled eggs on request also. Good tea selection and coffee in a thermos. Room was clean and well laid out. A room on the first floor gives you a view of the mountains and lake but there are also other buildings in view. Bathroom was clean with good toiletries and a solid shower. Really enjoyed my stay!
Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

10/10 Exceptional

Quiet, Little and Comfortable Hotel
A short walk from the middle of town. This little quiet hotel is amazing. Right by the water with great views. The staff are amazing, friendly and extremely helply from helping you book taxis, tours and provided great recommendation for amazing restaurant s around the area if you are a foodie. There are no TVs in the room, however it was kinda great as it really help you relax and get a good night sleep before or after the W Track. Would definitely stay here again if we return to Pueto Natalies
Verified Hotels.com guest review

10/10 Exceptional

Great hotel. Excellent staff and service. Looked after our luggage whilst we were in the park. Very comfortable beds!
1-night trip
Verified Expedia guest review

10/10 Exceptional

Lovely & clean hotel
The hotel's lovely decorated, clean and with comfortable bed.
Woraphan, 1-night romance trip
Verified Hotels.com guest review