6160 Mills Civic Parkway, West Des Moines, IA, 50266
What's nearby
West Glen Town Center - 9 min walk - 0.8 km
Jordan Creek Town Center - 9 min walk - 0.8 km
Val Air Ballroom - 9 min drive - 11.6 km
Drake University - 12 min drive - 15.6 km
Iowa Events Center - 14 min drive - 18.2 km
Getting around
Des Moines International Airport (DSM) - 15 min drive
Restaurants
Subway - 5 min walk
Starbucks - 17 min walk
Raising Cane's Chicken Fingers - 6 min walk
Casey's General Store - 6 min walk
The Cheesecake Factory - 3 min drive
About this property
Hampton Inn & Suites West Des Moines/SW Mall Area
Hampton Inn & Suites West Des Moines/SW Mall Area offers a great location, putting you within a short 10-minute walk of Jordan Creek Town Center. Guests can take a dip in the indoor pool, and the Hot tub makes for a relaxing end to the day. A 24-hour fitness centre and a snack bar/deli are other highlights. The helpful staff and overall property condition get good marks from fellow travellers.
Languages
English, Spanish
At a glance
Hotel size
102 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in/out available
Minimum check-in age – 21
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking and van parking on site
Other information
Designated smoking areas
Property amenities
Food and drink
Free continental breakfast each morning 6:00 AM–10:00 AM
Coffee/tea in a common area
Barbecue grills
Snack bar/deli
Travelling with children
Children's games
What to do
Golfing
Beach nearby
Bike rentals nearby
Hiking/biking trails nearby
Working away
24-hour business centre
Meeting room
Conference space (581 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Facilities
Built in 2015
Safe-deposit box at front desk
Picnic area
24-hour fitness centre
An indoor pool
Hot tub
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible lounge
Wheelchairs available on site
Closed-captioned TV
Phone accessibility kit
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Alarm clock
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Electrical adapters/chargers
Food and drink
Mini fridge
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Refundable deposits
Deposit: USD 25.00 per accommodation, per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 10:00 PM
Guests under 14 years old are not allowed in the swimming pool, fitness facility or hot tub, while guests under 14 years old are only allowed in the swimming pool, fitness facility and hot tub with adult supervision
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Parties and events are allowed on site.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Hampton Inn West Moines/SW Mall Area Hotel
Hampton Inn Moines/SW Mall Area Hotel
Hampton Inn West Moines/SW Mall Area
Hampton Inn West Moines/SW Mall Area Hotel West Des Moines
Hampton Inn West Moines/SW Mall Area Hotel
Hampton Inn West Moines/SW Mall Area
Hampton Inn & Suites West Des Moines/SW Mall Area Hotel
Hampton Inn Suites West Des Moines/SW Mall Area
Hampton Inn West Moines/SW Mall Area West Des Moines
Hotel Hampton Inn & Suites West Des Moines/SW Mall Area
Frequently asked questions
Does Hampton Inn & Suites West Des Moines/SW Mall Area offer free cancellation for a full refund?
Yes, Hampton Inn & Suites West Des Moines/SW Mall Area does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hampton Inn & Suites West Des Moines/SW Mall Area?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Hampton Inn & Suites West Des Moines/SW Mall Area?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hampton Inn & Suites West Des Moines/SW Mall Area?
Yes, there's free self parking.
What are the check-in and check-out times at Hampton Inn & Suites West Des Moines/SW Mall Area?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
What is there to do at Hampton Inn & Suites West Des Moines/SW Mall Area and nearby?
Have fun with nearby activities such as cycling and hiking. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. Hampton Inn & Suites West Des Moines/SW Mall Area also has a 24-hour fitness centre and a picnic area.
What's the area around Hampton Inn & Suites West Des Moines/SW Mall Area like?
Hampton Inn & Suites West Des Moines/SW Mall Area is a short 9-minute walk from Jordan Creek Town Center and 9 minutes' walk from West Glen Town Center.
Hampton Inn & Suites West Des Moines/SW Mall Area Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
14 Dec 2024
Definitely Recommend!
Our room was huge and included more amenities than what is usual at hotels. A microwave is few and far between. We did have to wait at the front desk for 15 minutes (no line) for someone to arrive and check us in (there was a sign that they would be back soon). TV is huge with lots of channels/options. Very spacious and updated, calming decorating
Leah
Leah, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
9 Dec 2024
Arlene
Arlene, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 Dec 2024
James
James, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Nov 2024
Good, clean place to stay
Gene
Gene, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Oct 2024
Brandon
Brandon, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Oct 2024
Lyle
Lyle, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
26 Sep 2024
Unattended desk and rude check-in agent
The check-in person was rude, unhelpful and the worst I have experienced. My wife talked to another guest who was having troubles with his room key and needed assistance from the front desk that also complained about this individual.
I travel through Des Moines a few times a year and have used this Hotel in the past. Never again.
Verified traveller
1-night trip
Verified Hotels.com guest review
2/10 Poor
22 Sep 2024
Cassy
Cassy, 1-night trip
Verified Hotels.com guest review
8/10 Very good
18 Sep 2024
Dena
Dena, 1-night trip
Verified Expedia guest review
8/10 Very good
13 Sep 2024
Room was spacious, shower and bed were good. Weird noise coming from the air duct, and front desk staff were not too friendly. Breakfast was lacking, and coffee service was not maintained... pity, as it could be an awesome hotel.
David
David, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Sep 2024
Tenesha
Tenesha, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
9 Sep 2024
Thermostat didnt have option to run the fan on constant. No air movement in the room
Anthony
Anthony, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Sep 2024
Nice part of town. Lots of shopping and restaurants nearby. Our room was very big and very nice.
Kim
Kim, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 Sep 2024
Great property and we were glad to extend our stay. Your staff …excellent! Breakfast nice
Have already recommended to friends.
JEAN
JEAN, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 Sep 2024
Helpful check in host. Good breakfast. Fast checkout.
Kristie
Kristie, 1-night romance trip
Verified Expedia guest review
2/10 Poor
31 Aug 2024
Tracy
Tracy, 1-night trip
Verified Expedia guest review
10/10 Exceptional
28 Aug 2024
Jennifer
Jennifer, 1-night trip
Verified Expedia guest review
10/10 Exceptional
27 Aug 2024
Paul
Paul, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Aug 2024
Nice hotel
Clean room, the pool/hot tub are is nice! In a great area near Jordan Creek mall!
Heather
Heather, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 Aug 2024
Great Hotel - Request higher floor to avoid noise
The hotel check-in staff were wonderful and very welcoming. We enjoyed the pool area and the free breakfast. We had issues with noices above us until after midnight due to an unregistered pet in someone's room. This was unfortunate. I addressed the issue with the desk, and they said they'd look into it. They told me to call back if the problem continued. I called twice after the noice persisted, and no one answered the front desk phone. This was dissappointing.