2/10 Poor
Jan 26, 2025
These crooked AF people
First off when I walked in the door the owner was calling the front desk to tell them how much to charge me, they disregarded my reservation, ignored my price guarantee, told me I still owed them after they took every dime out of my account, refused to refund my money when I realized. What they was doing, was told I was beat I wasn't getting a refund and that I had to take the room, I was robbed, forced to stay there I want my money back, all of it, I didn't want that dump of a room after what they took from me. Was told I would get a partial refund after I checked out and that was hours ago .I want all of my money back, all of it, I will not stay there or use this service again ever.
Jonathan
Jonathan, 1-night trip
Verified Hotels.com guest review