New Mexico Military Institute - 4 min walk - 0.4 km
Eastern New Mexico Medical Center - 12 min walk - 1.1 km
Roswell Museum - 3 min drive - 2.1 km
Alien Zone - 4 min drive - 2.9 km
International UFO Museum - 4 min drive - 3.0 km
Getting around
Roswell, NM (ROW-Industrial Air Center) - 16 min drive
Restaurants
McDonald's - 3 min drive
Whataburger - 8 min walk
Starbucks - 18 min walk
Texas Roadhouse - 3 min drive
Blake's Lotaburger - 2 min drive
About this property
Best Western El Rancho Palacio
Enjoy your visit to Roswell with a stay at Best Western El Rancho Palacio. Guests can take a dip in the seasonal outdoor pool, and free perks include WiFi, self-parking and continental breakfast daily between 6:00 AM and 9:00 AM. The helpful staff and breakfast get great marks from fellow travellers.
Languages
English, Hindi, Spanish
At a glance
Hotel size
45 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Express check-out available
Minimum check-in age – 21
Check-out time is 11 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 6:00 AM–9:00 AM
Coffee/tea in a common area
Services
24-hour front desk
Free newspapers in reception
Multilingual staff
Pool loungers
Facilities
1 building/tower
Safe-deposit box at front desk
Seasonal outdoor pool
Accessibility
No lift (single-level property)
Room amenities
Be entertained
32-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning (climate-controlled) and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Premium bedding
Cot/infant bed (surcharge)
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Deep-soaking bath
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Fridge
Microwave
More
Daily housekeeping
Connecting/adjoining rooms available
Access via exterior corridors
Fees & policies
Refundable deposits
A damage deposit of USD 100 will be collected before check-in
Children & extra beds
Cots/infant beds are available for an extra charge
Rollaway beds are available for USD 10.0 per day
Pets
Service animals exempt from fees
Pet deposit: USD 100 per stay
Pets are allowed for an extra charge of USD 15 per pet, per night
Pool, spa, & gym (if applicable)
Pool access available from 3 PM to 10 PM
The seasonal pool is open from May to September
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Best Western El Rancho Palacio
Best Western El Rancho Palacio Motel
Best Western El Rancho Palacio Motel Roswell
Best Western El Rancho Palacio Roswell
Best Western Hotel Roswell
Best Western Roswell
Roswell Best Western
Best Western El Rancho Palacio Hotel Roswell
Best Western El Rancho Palacio Hotel
Best El Rancho Palacio Roswell
Best Western El Rancho Palacio Hotel
Best Western El Rancho Palacio Roswell
Best Western El Rancho Palacio Hotel Roswell
Frequently asked questions
Is there a pool at Best Western El Rancho Palacio?
Yes, there's a seasonal outdoor pool. Guests have pool access from 3 PM to 10 PM.
Are pets allowed at Best Western El Rancho Palacio?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 15 per pet, per night, and there's also a deposit of USD 100 per stay. Service animals are exempt from fees.
Is parking offered on site at Best Western El Rancho Palacio?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western El Rancho Palacio?
Check-in start time: 3 PM; check-in end time: 11 PM. Check-out time is 11 AM. Express check-out and contactless social distancing and check-out are available.
What is there to do at Best Western El Rancho Palacio and nearby?
Best Western El Rancho Palacio has a seasonal outdoor pool.
Does Best Western El Rancho Palacio have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Best Western El Rancho Palacio like?
Best Western El Rancho Palacio is in the heart of Roswell, a short 4-minute walk from New Mexico Military Institute.
Best Western El Rancho Palacio Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
6/10 Good
17 Nov 2024
Not a great place
Very old but clean. Probably would choose a different place next time.
Alan
Alan, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
8 Nov 2024
Amy, Sean , Family and staff work very hard to maintain the property at high standards.
They are very friendly and make you feel very welcome !
Thank You for always making our stays very pleasant !
Edward
Edward, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
6 Nov 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 Oct 2024
Harris vacation trip
It was nice and cozy. Room was clean.
Robin
Robin, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
6 Oct 2024
Rita
Rita, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Oct 2024
Stephen
Stephen, 1-night trip
Verified Hotels.com guest review
8/10 Very good
3 Oct 2024
Not great
The room was old and very small. Did not look like the pictures
Colleen
Colleen, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Oct 2024
Rebecca
Rebecca, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
24 Sep 2024
Quiet, nice breakfast
Gregory
Gregory, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Sep 2024
Eric
Eric, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
23 Sep 2024
Rosa
Rosa, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Sep 2024
Kenneth
Kenneth, 1-night trip
Verified Hotels.com guest review
4/10 Fair
17 Sep 2024
Not great
Check-in was slow and painful, even though I had received a link and provided all my info on-line. We arrived at about 12:30 and were told that even if the room was ready, there would be a $20 early check-in fee. Since we didn't have pets along I requested a non-pet-friendly room. We came back about three It took 10 minutes to check-in and we were in a room that smelled strongly of pet urine. Just not a good experience, overall.
John
John, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
12 Sep 2024
Chad
Chad, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
2 Sep 2024
Excellent property, staff, even breakfast!
Cherie
Cherie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Sep 2024
Room was not cleaned 1st night
Belia
Belia, 2-night family trip
Verified Hotels.com guest review
6/10 Good
20 Aug 2024
Room was a little small
Was there for a baseball tournament
Jesse
Jesse, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 Aug 2024
Aaron
Aaron, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Aug 2024
Will stay here again
After a long day, checking into an very clean, cool room was great
Mark
Mark, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
12 Aug 2024
Staff were very friendly. Older property that was updated nicely. Nice breakfast options.
Alex
Alex, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
11 Aug 2024
Robert
Robert, 1-night trip
Verified Hotels.com guest review
6/10 Good
6 Aug 2024
The room was clean. It was a great place to stay while passing through town.
Amy
Amy, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
30 Jul 2024
Clean and quiet
Danny
Danny, 1-night trip
Verified Hotels.com guest review
2/10 Poor
29 Jul 2024
Elizabeth
Elizabeth, 1-night trip
Verified Expedia guest review
2/10 Poor
28 Jul 2024
Lobby and rooms were updated and nice. Room appeared very clean. Would have been really happy with stay but the roaches in the tub, bathroom floor and under sink was unacceptable. Desk staff was not concerned at all about it when we let them know.