Older property. Some sections renovated well, others not so much. The staff met were exceptionally professional and polite. Meals were mediocre but breakfast and dinner were included with the room fee. Facilities (bath areas) were not opened during times advertised on some days, they were open when tour groups were at the hotel (my stay was not part of a tour). Not a bad experience but not a great value for the price paid.
huge, old-school, noisy, package-tour oriented hotel. felt like a throw back to a bye-gone age. Average food served in shifts. (However, nice Balinese restaurant trainees made us feel welcome).