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The One Boutique Hotel

3.5 star property
Carrollton hotel with 3 restaurants and 2 outdoor pools

Choose dates to view prices

Photo gallery for The One Boutique Hotel

Relax by the pool surrounded by lounge chairs and a gazebo.
Welcome to the hotel reception area, where guests can check in and access information at the counter and computer stations.
Hotel Banquet offers a grand entrance with a prominent sign and a beautifully landscaped area.
Explore a vibrant shopping destination with escalators connecting multiple levels, retail stores, and seating areas.
Relax in a spacious room with a comfortable bed, flat-screen TV, and a desk for work.
Escape to The One Boutique Hotel, where luxury meets relaxation. Unwind with a massage at Spa Castle, grab a drink by the poolside bar or coffee shop/cafe and enjoy Tex-Mex cuisine from one of the three on-site restaurants.

Reviews

7.0 out of 10
Good

Popular amenities

  • Spa
  • Pool
  • Gym
  • Bar
  • Non-smoking
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • 4 indoor pools and 2 outdoor pools
  • Lazy river
  • Fitness centre
  • Sauna
  • Steam room
  • Children's pool
  • Hot tub
  • Pool bar
  • Room service

Feel at home (6)

  • Children's pool
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker
  • Lift

Room options

View all photos for Deluxe Room

Enjoy a spacious room with a large bed, sofa, and dedicated workspace.

Deluxe Room

Highlights

Air conditioning
Heating
LED TV
Hypo-allergenic bedding
Separate bedroom
Memory foam bed
Down duvet
Premium bedding
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Loft Suite

Relax in a spacious room with a large bed, bedside table, and flat-screen TV.

Loft Suite

Highlights

Separate sitting area
Air conditioning
Heating
LED TV
Hypo-allergenic bedding
Ceiling fan
Sofa bed
Memory foam bed
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed OR 1 Double Sofa Bed

View all photos for Executive Suite

Relax in a spacious room with a large bed, a window offering a view of the outdoors, and convenient bedside tables with lamps.

Executive Suite

Highlights

Separate sitting area
Air conditioning
Heating
LED TV
Hypo-allergenic bedding
Sofa bed - unspecified
Egyptian cotton bed sheets
Memory foam bed
  • 74 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

Bathroom features a walk-in shower, separate bathtub, and grab bar for safety.

Deluxe Room, 1 King Bed, Accessible

Highlights

Air conditioning
Heating
LED TV
Hypo-allergenic bedding
Memory foam bed
Egyptian cotton bed sheets
Down duvet
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Relax in a spacious room with a large bed, bedside tables, and a large window.

Standard Room

Highlights

Air conditioning
Heating
LED TV
Hypo-allergenic bedding
Separate bedroom
Memory foam bed
Down duvet
Premium bedding
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
1020 Raiford Road Carrollton, Carrollton, TX, 75007

What's nearby

  • Grapevine Mills Mall - 11 min drive - 16.6 km
  • Galleria Dallas - 12 min drive - 18.1 km
  • Irving Convention Center - 12 min drive - 19.5 km
  • The Shops at Legacy - 13 min drive - 19.5 km
  • University of Texas at Dallas - 13 min drive - 19.9 km

Getting around

  • Dallas-Fort Worth International Airport (DFW) - 16 min drive
  • Love Field Airport (DAL) - 27 min drive
  • West Irving Station - 17 min drive
  • Dallas Medical-Market Center Station - 18 min drive
  • Centreport Station - 20 min drive
  • Trinity Mills Rail Station - 26 min walk

Restaurants

  • ‪Tous Les Jours - ‬7 min walk
  • ‪Whataburger - ‬6 min walk
  • ‪Bowl Mami - ‬3 min walk
  • ‪Panda Express - ‬6 min walk
  • ‪Raising Cane's Chicken Fingers - ‬3 min walk

About this property

The One Boutique Hotel

When you stay at The One Boutique Hotel, you'll be within a 15-minute drive of Galleria Dallas and Gaylord Texan Convention Center. Guests can visit the spa to be pampered with deep-tissue massages, hydrotherapy or reflexology, and Pool Shack Restaurant, one of 3 restaurants, serves Tex-Mex cuisine. Other highlights include 2 outdoor pools, a lazy river and a poolside bar.

Languages

English, Korean, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 26 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 2 AM
    • Late check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Children

    • No cots (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking and van parking on site

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Children's pool
  • Lazy river

Services

  • 24-hour front desk

Facilities

  • 1 building/tower
  • Built in 2012
  • Safe-deposit box at front desk
  • Fitness centre
  • 2 outdoor pools
  • 4 indoor pools
  • Full-service spa
  • Lazy river
  • Hot tub
  • Sauna
  • Steam room

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Handrails in stairwells
  • Well-lit path to entrance
ROOM

Room amenities

Be entertained

  • 42-inch LED TV
  • Premium satellite channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Premium bedding
  • Memory-foam mattress

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Castle. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Dining

Pool Shack Restaurant – This restaurant specialises in Tex-Mex cuisine.
Asian Restaurant – This restaurant specialises in Korean cuisine and serves brunch, lunch and dinner. Open daily.
Sushi Restaurant – This sushi bar specialises in sushi. Open daily.
MONETIZATION_ON

Fees & policies

Pool, spa, & gym (if applicable)

  • Facility access costs USD 25.00 per person, per day. Facilities include fitness facilities, a sauna, a spa, a hot tub and a swimming pool.
  • Pool access available from 8 AM to 11 PM
  • Children under 18 years old are not allowed in the spa without adult supervision

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a smoke detector on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, Discover

Also known as

One Boutique Carrollton
The One Boutique Hotel Hotel
One Boutique Hotel Carrollton
The One Boutique Hotel Carrollton
The One Boutique Hotel Hotel Carrollton
HELP_OUTLINE

Frequently asked questions

Is there a pool at The One Boutique Hotel?

Yes, there are 4 indoor pools, 2 outdoor pools and a children's pool. Guests have pool access from 8 AM to 11 PM.

Are pets allowed at The One Boutique Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at The One Boutique Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at The One Boutique Hotel?

Check-in start time: 3 PM; check-in end time: 2 AM. Check-out time is noon.

What is there to do at The One Boutique Hotel and nearby?

The One Boutique Hotel has 2 outdoor pools and a spa, as well as a steam room.

Are there restaurants at or near The One Boutique Hotel?

Yes, there are 3 on-site restaurants, featuring Tex-Mex cuisine.

Does The One Boutique Hotel have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

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The One Boutique Hotel Reviews

Reviews

7.0

Good

7.8/10

Cleanliness

6.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Exceptional

Brittany, 2-night trip

2/10 Poor

1-night trip

8/10 Very good

1-night trip

6/10 Good

Half of property was under construction. Room had mildew smell.
1-night trip

4/10 Fair

The initial night was subpar however the next night consisted of the fire alarm going off throughout the night.
Julian, 2-night trip

10/10 Exceptional

Everything was very clean and easily accessible. Shower was a little difficult to figure out at first.
1-night trip

2/10 Poor

Horrible and unprofessional

Customer service horrible!!!!!!!!!!!
Ritshanae, 1-night trip

2/10 Poor

The front staff was unprofessional, recommend customer service training. Acted as though they really didn't want to work there.
1-night trip

8/10 Very good

1-night trip

10/10 Exceptional

It was great. The only problem we had is that a girl up front stop flirting with my husband making him feel uncomfortable. She even called our room and came up to it acting like we ordered stuff and we didn't. Definitely will be staying again but we'll be talking to the manager next time.
Deanna, 1-night trip

2/10 Poor

shower did not work, sink did not work, heater rattled all night rust and mold in bathroom, no sleep timer on remote, food choices were poor, front desk communication was painful.
1-night trip

8/10 Very good

Nice hotel but pretty speedy every little extra thing cost , breakfast is not good spa is amazing but you do pay extra for everything be prepared
RaeTheresource, 1-night trip

8/10 Very good

Kristi Kay, 1-night trip

10/10 Exceptional

2-night trip

10/10 Exceptional

Wonderful stay. The spa treatments were excellent.
Sabrina, 1-night trip

8/10 Very good

Expedia, 1-night trip

2/10 Poor

I made reservation for 10/19/2019 in my wedding night and was not gonna be able to check in the at the specific time , so incalled I 7:00pm to try and alert the receptionist but did not answer. I called again at 8:00pm. Than again at 9:00pm. When we arrived to check in which was at 1:40am;after my wedding. I tried to explain to the receptionist Keith that i tried to call to infrom that i woild be late he said it wasnt his problem. I showed him the calls on my phone in call log and said he didn't recieve a call and refused to help me in any way because than he would get in trouble. After he told me to leave or that he would call police when i I wasn't being loud or violent in any way.
1-night trip

10/10 Exceptional

1-night trip

4/10 Fair

Please Improve the Customer Service

The wifi was not working for the majority of my stay. I alerted the front desk three times before I was told a general manager was stepping in to address the issue. It still wasn't working when I checked out. I was traveling for business, so this was a big inconvenience. Also, the front desk staff could not handle my request to consolidate my back-to-back bookings, so that I could stay in the same room both nights. Despite filling out the necessary paperwork and being told at check-in that everything was sorted, I was still called on day two and was asked to vacate my room. The hotel is nice, but as others have stated, it's annoying that there is no refrigerator or microwave in the rooms. I always enjoy my time at Spa Castle, and this time I got a body scrub. However, the staff member shoved a gratuity sheet right in my face while I was still sitting on the table immediately after she finished. This was awkward and not relaxing at all.
Melissa, 1-night trip

8/10 Very good

The rooms was clean and the bed were so comfortable also loved the tub !
Esmeralda, 1-night trip

8/10 Very good

Maria C, 1-night trip

2/10 Poor

Melissa, 1-night trip

10/10 Exceptional

Stephen, 1-night trip

2/10 Poor

This place This place is terrible service and at the time the manager attitude is horrible they look at me like animal And then loom is very sticky coffee pot is not working AC temperature not working smells funny to
Yong, 3-night trip

8/10 Very good

2-night trip