Escape to The One Boutique Hotel, where luxury meets relaxation. Unwind with a massage at Spa Castle, grab a drink by the poolside bar or coffee shop/cafe and enjoy Tex-Mex cuisine from one of the three on-site restaurants.
Reviews
7.07.0 out of 10
Good
Popular amenities
Spa
Pool
Gym
Bar
Non-smoking
24/7 front desk
Main amenities (12)
Daily housekeeping
3 restaurants and bar/lounge
Full-service spa
4 indoor pools and 2 outdoor pools
Lazy river
Fitness centre
Sauna
Steam room
Children's pool
Hot tub
Pool bar
Room service
Feel at home (6)
Children's pool
Private bathroom
Premium TV channels
Daily housekeeping
Coffee/tea maker
Lift
Room options
View all photos for Deluxe Room
Deluxe Room
Highlights
Air conditioning
Heating
LED TV
Hypo-allergenic bedding
Separate bedroom
Memory foam bed
Down duvet
Premium bedding
42 sq m
Sleeps 2
1 King Bed
View all photos for Loft Suite
Loft Suite
Highlights
Separate sitting area
Air conditioning
Heating
LED TV
Hypo-allergenic bedding
Ceiling fan
Sofa bed
Memory foam bed
44 sq m
Sleeps 4
1 Queen Bed OR 1 Double Sofa Bed
View all photos for Executive Suite
Executive Suite
Highlights
Separate sitting area
Air conditioning
Heating
LED TV
Hypo-allergenic bedding
Sofa bed - unspecified
Egyptian cotton bed sheets
Memory foam bed
74 sq m
Sleeps 4
1 King Bed OR 1 Double Sofa Bed
View all photos for Deluxe Room, 1 King Bed, Accessible
University of Texas at Dallas - 13 min drive - 19.9 km
Getting around
Dallas-Fort Worth International Airport (DFW) - 16 min drive
Love Field Airport (DAL) - 27 min drive
West Irving Station - 17 min drive
Dallas Medical-Market Center Station - 18 min drive
Centreport Station - 20 min drive
Trinity Mills Rail Station - 26 min walk
Restaurants
Tous Les Jours - 7 min walk
Whataburger - 6 min walk
Bowl Mami - 3 min walk
Panda Express - 6 min walk
Raising Cane's Chicken Fingers - 3 min walk
About this property
The One Boutique Hotel
When you stay at The One Boutique Hotel, you'll be within a 15-minute drive of Galleria Dallas and Gaylord Texan Convention Center. Guests can visit the spa to be pampered with deep-tissue massages, hydrotherapy or reflexology, and Pool Shack Restaurant, one of 3 restaurants, serves Tex-Mex cuisine. Other highlights include 2 outdoor pools, a lazy river and a poolside bar.
Languages
English, Korean, Spanish
More about this property
VISIBILITY
At a glance
Hotel size
26 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
LOB_HOTELS
Property amenities
Food and drink
3 restaurants
Bar/lounge
Poolside bar
Coffee shop
Room service (limited hours)
Travelling with children
Children's pool
Lazy river
Services
24-hour front desk
Facilities
1 building/tower
Built in 2012
Safe-deposit box at front desk
Fitness centre
2 outdoor pools
4 indoor pools
Full-service spa
Lazy river
Hot tub
Sauna
Steam room
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Handrails in stairwells
Well-lit path to entrance
ROOM
Room amenities
Be entertained
42-inch LED TV
Premium satellite channels
Home comfort
Air conditioning and heating
Minibar
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Down duvet
Premium bedding
Memory-foam mattress
Freshen up
Private bathroom
Deep-soaking bath
Shower/bath combination
Rainfall shower heads
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
STAR_OUTLINE
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Castle. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.
The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.
Dining
Pool Shack Restaurant – This restaurant specialises in Tex-Mex cuisine.
Asian Restaurant – This restaurant specialises in Korean cuisine and serves brunch, lunch and dinner. Open daily.
Sushi Restaurant – This sushi bar specialises in sushi. Open daily.
MONETIZATION_ON
Fees & policies
Pool, spa, & gym (if applicable)
Facility access costs USD 25.00 per person, per day. Facilities include fitness facilities, a sauna, a spa, a hot tub and a swimming pool.
Pool access available from 8 AM to 11 PM
Children under 18 years old are not allowed in the spa without adult supervision
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a smoke detector on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, Discover
Also known as
One Boutique Carrollton
The One Boutique Hotel Hotel
One Boutique Hotel Carrollton
The One Boutique Hotel Carrollton
The One Boutique Hotel Hotel Carrollton
HELP_OUTLINE
Frequently asked questions
Is there a pool at The One Boutique Hotel?
Yes, there are 4 indoor pools, 2 outdoor pools and a children's pool. Guests have pool access from 8 AM to 11 PM.
Are pets allowed at The One Boutique Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at The One Boutique Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at The One Boutique Hotel?
Check-in start time: 3 PM; check-in end time: 2 AM. Check-out time is noon.
What is there to do at The One Boutique Hotel and nearby?
The One Boutique Hotel has 2 outdoor pools and a spa, as well as a steam room.
Are there restaurants at or near The One Boutique Hotel?
Yes, there are 3 on-site restaurants, featuring Tex-Mex cuisine.
Does The One Boutique Hotel have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
The One Boutique Hotel Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
6.8/10
Staff & service
7.6/10
Amenities
7.4/10
Property conditions & facilities
Reviews
10/10 Exceptional
8 Jun 2020
Brittany
Brittany, 2-night trip
2/10 Poor
7 May 2020
Verified traveller
1-night trip
8/10 Very good
11 Mar 2020
Verified traveller
1-night trip
6/10 Good
10 Mar 2020
Half of property was under construction. Room had mildew smell.
Verified traveller
1-night trip
4/10 Fair
9 Mar 2020
The initial night was subpar however the next night consisted of the fire alarm going off throughout the night.
Julian
Julian, 2-night trip
10/10 Exceptional
6 Mar 2020
Everything was very clean and easily accessible. Shower was a little difficult to figure out at first.
Verified traveller
1-night trip
2/10 Poor
3 Mar 2020
Horrible and unprofessional
Customer service horrible!!!!!!!!!!!
Ritshanae
Ritshanae, 1-night trip
2/10 Poor
2 Mar 2020
The front staff was unprofessional, recommend customer service training. Acted as though they really didn't want to work there.
Verified traveller
1-night trip
8/10 Very good
26 Feb 2020
Verified traveller
1-night trip
10/10 Exceptional
17 Feb 2020
It was great. The only problem we had is that a girl up front stop flirting with my husband making him feel uncomfortable. She even called our room and came up to it acting like we ordered stuff and we didn't. Definitely will be staying again but we'll be talking to the manager next time.
Deanna
Deanna, 1-night trip
2/10 Poor
13 Feb 2020
shower did not work, sink did not work, heater rattled all night
rust and mold in bathroom, no sleep timer on remote, food choices were poor, front desk communication was painful.
Verified traveller
1-night trip
8/10 Very good
2 Feb 2020
Nice hotel but pretty speedy every little extra thing cost , breakfast is not good spa is amazing but you do pay extra for everything be prepared
RaeTheresource
RaeTheresource, 1-night trip
8/10 Very good
24 Dec 2019
Kristi Kay
Kristi Kay, 1-night trip
10/10 Exceptional
10 Dec 2019
Verified traveller
2-night trip
10/10 Exceptional
27 Nov 2019
Wonderful stay. The spa treatments were excellent.
Sabrina
Sabrina, 1-night trip
8/10 Very good
1 Nov 2019
Expedia
Expedia, 1-night trip
2/10 Poor
24 Oct 2019
I made reservation for 10/19/2019 in my wedding night and was not gonna be able to check in the at the specific time , so incalled I 7:00pm to try and alert the receptionist but did not answer. I called again at 8:00pm. Than again at 9:00pm. When we arrived to check in which was at 1:40am;after my wedding. I tried to explain to the receptionist Keith that i tried to call to infrom that i woild be late he said it wasnt his problem. I showed him the calls on my phone in call log and said he didn't recieve a call and refused to help me in any way because than he would get in trouble. After he told me to leave or that he would call police when i I wasn't being loud or violent in any way.
Verified traveller
1-night trip
10/10 Exceptional
23 Oct 2019
Verified traveller
1-night trip
4/10 Fair
22 Oct 2019
Please Improve the Customer Service
The wifi was not working for the majority of my stay. I alerted the front desk three times before I was told a general manager was stepping in to address the issue. It still wasn't working when I checked out. I was traveling for business, so this was a big inconvenience. Also, the front desk staff could not handle my request to consolidate my back-to-back bookings, so that I could stay in the same room both nights. Despite filling out the necessary paperwork and being told at check-in that everything was sorted, I was still called on day two and was asked to vacate my room. The hotel is nice, but as others have stated, it's annoying that there is no refrigerator or microwave in the rooms. I always enjoy my time at Spa Castle, and this time I got a body scrub. However, the staff member shoved a gratuity sheet right in my face while I was still sitting on the table immediately after she finished. This was awkward and not relaxing at all.
Melissa
Melissa, 1-night trip
8/10 Very good
21 Oct 2019
The rooms was clean and the bed were so comfortable also loved the tub !
Esmeralda
Esmeralda, 1-night trip
8/10 Very good
19 Oct 2019
Maria C
Maria C, 1-night trip
2/10 Poor
17 Oct 2019
Melissa
Melissa, 1-night trip
10/10 Exceptional
13 Oct 2019
Stephen
Stephen, 1-night trip
2/10 Poor
11 Oct 2019
This place This place is terrible service and at the time the manager attitude is horrible they look at me like animal And then loom is very sticky coffee pot is not working AC temperature not working smells funny to