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Hotel Akwa Palace

4.0 star property
Family-friendly hotel in Douala with 3 restaurants and 2 bars/lounges

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Akwa Palace

2 bars/lounges, cocktail bar
Junior Suite (Suite Junior) | Premium bedding, pillow-top beds, minibar, in-room safe
Outdoor pool, open 6:00 AM to 6:00 PM, pool umbrellas, pool loungers
Junior Suite (Suite Junior) | View from room
Senior Suite (Suite) | Premium bedding, pillow-top beds, minibar, in-room safe

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Connecting rooms available
    Connecting rooms available
  • Airport transfer
    Airport transfer
  • Spa
    Spa
  • Gym
    Gym
Main amenities
  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • Free airport shuttle
  • 24-hour health club
  • Steam room
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
For families
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
The price is ฿3,287
฿4,368 total
includes taxes & fees
26 Nov - 27 Nov

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Twin Room

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Renovated in 2022
Blackout curtains
  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Double Room

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Renovated in 2022
  • 33.1 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite (Suite Junior)

Junior Suite (Suite Junior) | Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite (Suite Junior)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 43.0 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Senior Suite (Suite)

Senior Suite (Suite) | Premium bedding, pillow-top beds, minibar, in-room safe

Senior Suite (Suite)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 52.9 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

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The price is ฿3,185
฿4,246 total
includes taxes & fees
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About the area

Map
920 Boulevard De La Liberte, Douala, 4007

What's nearby

  • Eko Market - 1 min walk - 0.1 km
  • Cathedral of Saints Peter and Paul - 8 min walk - 0.8 km
  • Espace Doual'art - 18 min walk - 1.5 km
  • Port of Douala - 5 min drive - 3.3 km
  • Douala Grand Mall - 6 min drive - 6.2 km

Getting around

  • Douala (DLA-Douala Intl.) - 30 min drive
  • Free airport shuttle

Restaurants

  • ‪La Reine - ‬4 min walk
  • ‪La Kora Restaurant - ‬12 min walk
  • ‪Mc Burger - ‬13 min walk
  • ‪La Fourchette - ‬7 min walk
  • ‪Café De France - ‬3 min walk

About this property

Hotel Akwa Palace

Located near a train station, Hotel Akwa Palace is a great choice for a stay in Douala. Guests can indulge in massages, and Le Tournebroche, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights include 2 bars/lounges, an outdoor pool and a free airport shuttle.

Languages

English, French

At a glance

Hotel size

  • 184 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (aged 4 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Supervised childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, uncovered on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Free airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • Hosted evening meals daily for a surcharge (reservations required)
  • 3 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Private picnics
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Mini golf
  • Supervised childcare (surcharge)
  • Children's menu
  • Lifeguard on-site

What to do

  • Tennis
  • Mini golf
  • Evening entertainment
  • Shopping

Working away

  • 8 meeting rooms
  • Computer station
  • Co-working spaces
  • Conference space (1830 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Television in common areas
  • 24-hour health club
  • An outdoor pool
  • Designer shops on-site
  • Spa services
  • Steam room
  • At least 80% of food locally sourced
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible bath
  • Well-lit path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Tile flooring in room

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • In-room massage
  • Balcony

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient toilets only

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages. The spa is equipped with Turkish bath/hammam.

Dining

Le Tournebroche – Overlooking the pool, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Le TSA – This poolside cocktail bar specialises in Fusion cuisine and serves lunch, dinner and light fare. A children's menu is available. Open daily.
Le Bistro – This bistro specialises in international cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 6.50 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 21 for adults and USD 12.5 for children
  • Hosted evening meal costs USD 28

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Guests must contact this property in advance to reserve cots/infant beds

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 6:00 PM

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Long-term renters welcome.
Guests can rest easy knowing that there's a security system on-site.
This property accepts credit cards, mobile payments and cash.

Also known as

Akwa Hotel
Akwa Palace
Akwa Palace Douala
Akwa Palace Hotel
Hotel Akwa Palace
Hotel Akwa Palace Douala
Hotel Akwa Palace Hotel
Hotel Akwa Palace Douala
Hotel Akwa Palace Hotel Douala

Frequently asked questions

Does Hotel Akwa Palace offer free cancellation for a full refund?
Yes, Hotel Akwa Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Akwa Palace?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6:00 AM to 6:00 PM.
Are pets allowed at Hotel Akwa Palace?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Akwa Palace?
Yes, there's free self parking.
Is an airport shuttle service offered by Hotel Akwa Palace?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Hotel Akwa Palace?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at Hotel Akwa Palace and nearby?
Practise your swing on the tennis courts. Additional recreation nearby includes casino gaming. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 2 bars and a 24-hour health club. Hotel Akwa Palace also has spa services and a picnic area, as well as a garden.
Are there restaurants at or near Hotel Akwa Palace?
Yes, there are 3 on-site restaurants, featuring international cuisine, pool views and poolside dining.
Does Hotel Akwa Palace have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Akwa Palace like?
Hotel Akwa Palace is in the heart of Douala, a short 1-minute walk from Eko Market and 8 minutes' walk from Cathedral of Saints Peter and Paul.

Hotel Akwa Palace Reviews

Reviews

8.0

Very good

8.0/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Victor, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Great place to live. Very safe!
Martin, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Staff are very kind and ready to help
mireille, 3-night family trip
Verified Expedia guest review

8/10 Very good

Overall it was great
HYGINUS, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great place to live when coming home from abroad !
Martin, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Sandro, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome place to live while in Cameroon!
Martin, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great staff. Beautiful pool, airport shuttle. A bit hectic around the facility.
Henri, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

Chika, 4-night trip
Verified Expedia guest review

8/10 Very good

I stayed at Akwa Palace for 7 nights. Beautiful hotel, for me the best in Douala right now. Friendly and very helpful staff. Good service and the room was clean with a lot of amenities. I will definitely come back. Shout out to Donald from the cleaning service.
Constant, 2-night trip
Verified Expedia guest review

10/10 Exceptional

The location and Staff are awesome! I would recommend to anyone wanting peace and comfort.
Martin, 10-night trip
Verified Expedia guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

6/10 Good

In my earlier I review I meant to add; the Hotel didn't have a record of my Expedia booking. They sorted it out, but it could have been tricky. I had printed out the receipt of my Expedia payment, and it was lucky I'd done so. Really helped unravel the problem.
timothy, 3-night trip
Verified Expedia guest review

6/10 Good

The word that sums up the Akwa Palace is "tired". The staff are super friendly and couldn't be more helpful, but of you're looking for a luxury experience this isn't it. Having said that, I haven't tried the other 4 star hotels in Douala. And Douala itself could hardly be described as a 4 star experience. I've traveled widely in sub-Sharan Africa and I can tell you that if you're expecting the same sort of experience as say, the Serena in Dar es Salaam, or the Norfolk in Nairobi, you won't find it here. And don't allocate too much time in looking around Doula, there really isn't a great deal to see.
timothy, 1-night trip
Verified Expedia guest review

10/10 Exceptional

It’s well keep the stuff a very good
Ivo, 3-night family trip
Verified Expedia guest review

8/10 Very good

Worth it to pay the higher quality room
Extremely friendly staff but especially the old building needs renovation. Inside the rooms it is maintained ok but you can feel the humidity everywhere as soon as you leave it.
Rebecca, 3-night business trip
Verified Hotels.com guest review

2/10 Poor

Bad night service... Poorly trained desk clerks
Stupid clerk would not call manager to check my reservation.. delayed for 1hoir even tho I me timed I was tired and réservation was paid for!! Tried to charge me a second time.. this is the second time this crap is pulled on me
Valentin, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

The hotel is dated in parts, but is kept clean and the hotel service has been good overall. Security and covid measures are excellent in every way. The air conditioner failed in my room early in my 4 week stay, the technician, (Messi), was outstanding and when it could not be repaired he arranged for a room swap which took only 10 minutes or so. The pool area is nice and the bar service is good, again the staff are super. The reception, catering and housekeeping staff have been faultless and all are bi lingual. Breakfast is pretty good overall but expensive, as are meals and drinks in the restaurants and bars. The only downsides I have encountered are:- 1. The internet connection which is very poor at weekends and poor during the week. 2. The restaurant menu is very limited, especialy for a long stay. 3. The food quality varies very much, what was great a few days earlier was cold and less tasty the next time. I would stay here again but would arrange my own internet connection with a mifi device.
Trevor, 28-night business trip
Verified Hotels.com guest review

4/10 Fair

Ron, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Douala stay
Very clean, everything worked and the staff was helpful. Very nice pool area.
Colleen, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Its very pretty space go and try it its the best off douala
3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Rene, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

All employees were very respectful and friendly. Very polite and smiling
Guykenfack, 2-night family trip
Verified Expedia guest review

2/10 Poor

1-night trip
Verified Expedia guest review

4/10 Fair

Palace, this a palace?
Akwa Palace, you’ve said Palace... definitively not. It’s just a very uncomfortable, noisy, smelly, expensive hotel. I got a room in the historical old Akwa Palace with view on the street. The room and furniture are surely 50 years old, the window is not fully closing (imagine at night, trucks and taxis honking all the time), dirty curtains and noisy but working A/C. Refurbishment are ongoing at some floors, which brings additional noises. Smelly carpet in the corridors, noisy (uneducated guests) in the corridor at night. Breakfast is ok, clearly the staff do its best. 2/4 only elevators are working and to be used by staff and guests, leads to long waiting time. The WiFi is working well and the pool seems nice. Conclusion: avoid this place, there’s much better for less money in Douala.
Hubert, 4-night business trip
Verified Hotels.com guest review