Located in the heart of Centro - Supmza 001, Hotel Isleño offers a warm retreat with a sunny terrace, an arcade/game room to keep you entertained and a business center for your convenience. Connect to free WiFi in public areas and enjoy perks like tour/ticket assistance from the 24-hour front desk. Past guests praised the hotel's overall condition.
Reviews
8.08.0 out of 10
Very good
Popular amenities
Non-smoking
24/7 front desk
Air conditioning
Free WiFi
Child-friendly activities
Main amenities (10)
Daily housekeeping
On the beach
Business centre
Terrace
24-hour front desk
Air conditioning
Arcade/games room
Front desk safe
Luggage storage
Tour/ticket assistance
Feel at home (6)
Private bathroom
Television
Terrace
Daily housekeeping
Minibar
Arcade/games room
The current price is ฿2,784
฿2,784
฿3,481 total
includes taxes & fees
12 Mar - 13 Mar
Room options
View all photos for Standard Double Room
Standard Double Room
Highlights
Air conditioning
TV
Private bathroom
Heated bathroom floor
Minibar
Daily housekeeping
Desk
In-room safe
30 sq m
City view
Sleeps 3
2 Double Beds
View all photos for Premium Double Room, 2 Queen Beds, Balcony, City View
Premium Double Room, 2 Queen Beds, Balcony, City View
Francisco I. Madero no 8, Isla Mujeres, QROO, 77400
What's nearby
Miguel Hidalgo - 1 min walk - 0.1 km
Isla Mujeres Ferry Terminal - 4 min walk - 0.4 km
Isla Mujeres Cemetery - 5 min walk - 0.5 km
North Beach - 7 min walk - 0.7 km
Dolphin Discovery - 9 min drive - 7.5 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 114 min drive
Restaurants
Los Mariscos de Humo - 1 min walk
Aroma Isla - 1 min walk
Cafe Mogagua - 1 min walk
Los Tacos de Humo - 1 min walk
El Patio - 2 min walk
About this property
Hotel Isleño
When you stay at Hotel Isleño, you'll be in a great location, within a short 10-minute walk of Isla Mujeres Ferry Terminal and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Also, this hotel is within a short 10-minute walk of North Beach. Fellow travellers like the overall property condition.
Languages
English, Spanish
At a glance
Hotel size
15 rooms
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 11 AM
Minimum check-in age – 18
Check-out time is 1 PM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
What to do
On the beach
Working away
Business centre
Services
24-hour front desk
Tour/ticket assistance
Luggage storage
Facilities
Safe-deposit box at front desk
Terrace
Mosquito nets
Arcade/games room
Accessibility
Upper floors accessible by stairs only
Room amenities
Be entertained
Television
Home comfort
Air conditioning
Minibar
What to enjoy
Heated floor (bathroom)
Freshen up
Private bathroom
Shower only
Soap and shampoo
Towels
Toilet paper
Stay connected
Desk
More
Daily housekeeping
In-room safe
Fees & policies
Policies
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
Hotel Isleño
Hotel Isleño Isla Mujeres
Isleño Isla Mujeres
Hotel Isleño Hotel
Hotel Isleño Isla Mujeres
Hotel Isleño Hotel Isla Mujeres
Frequently asked questions
Does Hotel Isleño offer free cancellation for a full refund?
Yes, Hotel Isleño does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Isleño?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Isleño?
Sorry, there's no on-site parking at Hotel Isleño.
What are the check-in and check-out times at Hotel Isleño?
Check-in start time: 3 PM; check-in end time: 11 AM. Check-out time is 1 PM.
Is there an on-site casino at Hotel Isleño?
No, this hotel doesn't have a casino, but PlayCity Casino (8.4 mi) and Royal Yak Casino and Sports Book (9.2 mi) are both nearby.
What is there to do at Hotel Isleño and nearby?
Hotel Isleño has an arcade.
What's the area around Hotel Isleño like?
Hotel Isleño is in Centro - Supmza 001, a short 4-minute walk from Isla Mujeres Ferry Terminal and 6 minutes' walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.
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Hotel Isleño Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
7.2/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
3 Feb 2025
Excellent budget hotel. Small number of rooms. Friendly staff. Clean, comfortable rooms. Short walk to north beach and restaurants.
John
John, 8-night trip
10/10 Exceptional
15 Feb 2025
Great stay
Great stay (overnight). Good air conditioning (quiet).
Staff were great, friendly and always smiling.
Small balcony off room, 2 double beds, refrigerator, small bathroom with a large shower (shower head could use a tightening or replacement - water spraying over)
Quiet location, close to board walk.
Brent
Brent, 1-night trip
10/10 Exceptional
8 Apr 2024
Perfect location and friendly staff!
Chele
Chele, 5-night trip
6/10 Good
24 Feb 2024
The hotel was central to everything and it was very easy
to get around by just walking.
Chido
Chido, 1-night trip
8/10 Very good
27 Feb 2024
Great property for the price. Could use some updated bedding.
Renee
Renee, 3-night trip
10/10 Exceptional
18 Feb 2024
Was great for a few days.
Matthew
Matthew, 2-night trip
10/10 Exceptional
3 Feb 2023
Great hotel....location perfect..near places to eat ,beach ,market...and just at the end of the busy area ..quiet at night....front desk and house keeping where great..room very big ..great TV..bathroom..very clean..i would stay here again..great hotel!!!!
Barry
Barry, 2-night trip
8/10 Very good
31 Mar 2024
Good find
A wonderful little hotel in an excellent location near market, golf cart rental, numerous restaurants and a few blocks from the beach. The front rooms were noisy at night, but with ac, no problem. I definitely would stay there again.
Frances
Frances, 6-night trip
10/10 Exceptional
16 Mar 2023
Great Place
A quiet, well maintained hotel. They are doing a great job with conservation on the tiny island. The internet worked well and the staff was very pleasant and attentive.
Gwen
Gwen, 8-night trip
6/10 Good
7 Mar 2023
When the Isleno was first built it was wonderful. State of the art electrical system, modern style. All good. Now it needs a major cleaning. Things have become dingy. The towels should have been moved to the cleaning rag department a long time ago. The place could be sparkling and beautiful. It is not.
David
David, 1-night trip
8/10 Very good
23 Feb 2023
so so
We had tonget the front deskntpnsweep the floors as it was covered with hair. The mattress covers made sleeping awful all they did was make you sweat. Woke up several times soaked. Very disgusting
Mathew
Mathew, 1-night trip
2/10 Poor
22 Jun 2023
Hidden fees, shady operation, beware
BEWARE, hidden charges. Hotel manager tried to charge me extra for "local environmental fee" and when I disputed it stating I paid on hotels.com he said it was a separate charge. Extortion is what it is, when I agreed to pay it because I was tried and hot, attempted to use credit card and he said it would be DOUBLE the fee. Scam, should be removed from site. I would never stay here. Did I mention the scruffy dog that came out in the lobby to bark at us? What a joke of an operation. Stay far away!
Daniel J.
Daniel J., 1-night trip
This review was submitted before 2018 and has not been verified.
8/10 Very good
6 May 2015
Great little hotel
I love the location. It was very clean and quiet. The A/C and shower worked great. The wifi worked fine and the beds were surprisingly comfortable. The young ladies that work there were very sweet and kept the place very clean. The men that worked there were very grouchy and lazy. I would stay here again. I would not recommend it for families as it does not have a pool or any accomodations for kids. The only issues I had was that I was under the impression by Expedia that my hotel had already been billed to my credit card, so when the guy at the desk wanted to collect again, I was a little miffed. He told me that this happens all the time with Expedia. My other hotels I stayed in during this trip in Mexico were all paid for prior to my arrival through Expedia. Not sure why the inconsistancy with Expedia. All in all, it was a good experience.
Margo Rita
2/10 Poor
29 Feb 2024
Kaj
Kaj, 3-night trip
10/10 Exceptional
21 Feb 2024
Omer
Omer, 2-night trip
8/10 Very good
16 Apr 2023
FABIOLA
FABIOLA, 1-night trip
8/10 Very good
10 Apr 2023
Robert
Robert, 3-night trip
2/10 Poor
6 Apr 2023
Paola
Paola, 1-night trip
8/10 Very good
28 Mar 2023
Verified traveller
3-night trip
6/10 Good
12 Mar 2023
Para una estadias rapida esta bien, no nos gusto que no tuvieramos nevera ni plancha.
Dianilda
Dianilda, 2-night trip
2/10 Poor
23 Feb 2023
Sandra
Sandra, 1-night trip
8/10 Very good
20 Feb 2023
Bien ubicado
Bonito hotel
Dayris
Dayris, 1-night trip
6/10 Good
2 Feb 2023
Las habitaciones se ven bien, aunque la taza tenía un trozo de papel, yo digo que se le pasó limpiarla antes. Dan unas llaves para el cuarto y para la luz, la llave de la luz se rompe muy fácilmente entonces se tiene que tener cuidado, el control de la televisión no funcionaba y cuando los califiqué en google
Ulises
Ulises, 1-night trip
6/10 Good
2 May 2022
I like the hotel it had a lot of amenities such as a tv and fridge I just couldn't sleep at night sometimes because there was a bar across the street and because of the noise also the room I had was mid hotel so you can hear the reception at all hours talking. I did enjoy the room though as its close to everything and centrally located.