At Santai Hotel, you'll have access to on-site scuba-diving, snorkelling and sailing. The outdoor pool provides fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, facials and manicures and pedicures. CocoNut Restaurant serves Indonesian cuisine and the bar/lounge is a great place to grab a cold drink. Other features include a children's pool, a terrace and a garden.
Languages
English, Indonesian
At a glance
Hotel size
10 units
Arranged over 1 level
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Free babysitting
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Transfers
Airport shuttle on request (available 24 hours a day)*
Off-site
Area shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Travelling with children
Children's pool
Free babysitting
What to do
On the beach
Ecotours
Sailing
Boat tours
Scuba diving
Snorkelling
Fishing
Hiking/biking trails nearby
Safari nearby
Rafting nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Bike hire
Pool loungers
Pool umbrellas
Facilities
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Library
An outdoor pool
Full-service spa
Accessibility
No lift (single-level property)
Room amenities
Home comfort
Air conditioning
Ceiling fan
Minibar
Sleep well
Sofa bed
Free cot/infant bed
Day bed
Rollaway/extra bed (surcharge)
What to enjoy
In-room massage
Balcony
Individually furnished and decorated
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Mini fridge
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
Guests can indulge in a pampering treatment at the resort's full-service spa, Santai Spa. Services include facials, body treatments and manicures and pedicures.
Dining
CocoNut Restaurant – This restaurant specialises in Indonesian cuisine.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately IDR 250000 per person
Airport shuttle service is offered for an extra charge of IDR 650000 per vehicle (one-way)
Local area shuttle service is offered for an extra charge
Renovations and closures
In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for IDR 369600 per night
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
This property accepts credit cards. Cash is not accepted.
Also known as
Hotel Santai
Santai Hotel Resort
Santai Hotel
Santai Hotel Karangasem
Santai Karangasem
Santai Hotel Bali Amed
Santai Hotel Karangasem
Santai Hotel Resort Karangasem
Frequently asked questions
Does Santai Hotel offer free cancellation for a full refund?
Yes, Santai Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Santai Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Santai Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Santai Hotel?
Sorry, there's no on-site parking at Santai Hotel.
Is an airport shuttle service offered by Santai Hotel?
Yes, an airport shuttle is available. The charge is IDR 650000 per vehicle one-way.
What are the check-in and check-out times at Santai Hotel?
Check-in start time: 2:00 PM; check-in end time: 10:00 PM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Santai Hotel and nearby?
Have fun with on-site activities such as sailing, fishing and snorkelling. Additional recreation on-site includes ecotours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Santai Hotel also has spa services and a garden.
Are there restaurants at or near Santai Hotel?
Yes, CocoNut Restaurant offers Indonesian cuisine.
Does Santai Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Santai Hotel like?
Santai Hotel is a short 12-minute walk from Amed Beach and 13 minutes' walk from Jemeluk Beach.
Santai Hotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.0/10
Amenities
8.4/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Very good
25 Jun 2024
The hotel is located in front of the beach. However corals are sharp and hard to swim. The gardens are beautiful.
keiko
keiko, 4-night trip
Verified Expedia guest review
8/10 Very good
28 Mar 2024
Really helpful amd friendly staff. Slightly out of the main town so peaceful by the beach and pool. Morning coffee/tea.service to room a nice touch.
Kelly
Kelly, 5-night romance trip
Verified Expedia guest review
4/10 Fair
8 Dec 2023
Kenton
Kenton, 3-night trip
Verified Expedia guest review
8/10 Very good
28 Dec 2022
King
Verified Expedia guest review
8/10 Very good
28 Jun 2020
The location of the property is great! We had the ocean view bungalow which was nice to see the ocean and hear the waves. The only downside is the pool is right in front of the bungalow so we heard the guests that were hanging out by the pool.
Jeanie
Jeanie, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
19 Jan 2020
Verified traveller
4-night trip
Verified Expedia guest review
10/10 Exceptional
16 Jan 2020
Verified traveller
3-night trip
Verified Expedia guest review
10/10 Exceptional
16 Dec 2019
Verified traveller
5-night trip
Verified Expedia guest review
10/10 Exceptional
29 Sep 2019
Ocean front oasis in Amed
We loved oir stay in an ocean view bungalow at Santai. The bumgalow waa comfortable and clean,, with nice touches including comfy furniture on the front porch, morning coffee delivered to your room, and a lovely carved wooden headboard and mirror. The food was excellent and tbe staff was friemdly and helpful.
Stacy
Stacy, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Jun 2019
Verified traveller
2-night trip
Verified Expedia guest review
10/10 Exceptional
10 Apr 2019
Whitney
Whitney, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
28 Feb 2019
Nice place with exellent service
Santai was really nice place. Pool was nice and all the service was superb.
Tommi
Tommi, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
19 Nov 2018
Beautiful hotel, authentic bamboo structure with wonderful view of the ocean, staff were very nice too.
The only downside was the noise, there's a very noisy live music bar close by that kept us awake until midnight, there was construction going on that was still happening when we were there even though the note in the room said it was supposed to be done by that time, and you can very vividly hear the nearby road in the room.
Verified traveller
2-night family trip
Verified Hotels.com guest review
8/10 Very good
7 Nov 2018
Nice place, comfort as expected, friendly staff, direct access to the beach, food was good.
Gege
Gege, 4-night trip
Verified Expedia guest review
10/10 Exceptional
22 Oct 2018
A lovely little hotel!
This is a lovely little hotel. Nice bungalows in a beautiful garden and a great pool. The people are
helpful and the restaurant is serving excellent food. The breakfasts are very special. They are served at your table .. no need to run around trying to find your eggs at a buffet. This is more civilized. The hotel
is right on the beach and you can snorkel right there. I saw all kind of beautiful fish no more than 100 meters from the hotel. But .. the beaches here are not of the golden sand type. But rather grey pebbles.
I stayed for three days and saw no reason to leave the hotel except for jumping into the sea to look at pretty fish. The hotel has everything you need. A great place to relax!
Dan
Dan, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Jun 2018
Heaven on earth. It had everything you can think of. For a layback hotels. All the details have been well thought. The little houses are very clean and comfortable. The staff very alert and nice. The food was excellent. Very relax place. You can snorkel right in front of the hotel. The desk can organize any tour or massage. Our only regret is that ee did not stay long enough.
Verified traveller
1-night trip
Verified Expedia guest review
2/10 Poor
16 Apr 2018
Worse place in Bali and false advertising
Very noisy rooms and low standard it the 4-5 star hotel that it’s advertised in all the major websites
We have booked for four people and only 2 towels provided.
Linen with hair and stains
Room lock Brocken no one borthered to change it
Ants in the bed (green ants they bite)
Extra bed was a mattress on the floor
No one tried to address any issue promptly and/or professionally
We left after the first night
Very unsafe for kids
The hotel it’s old and very decadent
The sea its amazing and worth a visit but stay in different hotel
Robert
Robert, 2-night trip
Verified Wotif guest review
6/10 Good
26 Jan 2018
Airport Shuttle is NOT Roundtrip
Staying at Santai Hotel was very enjoyable and they were very helpful with booking activities. There were a few occasions were I felt the staff or the drivers took liberties to get extra money out of us. On one tour, the driver/ tour guide told us we needed to hire another tour guide to see rice fields. The description stated the guide would already be included, but had to pay extra when we got there. We also found out (the hard way) that the airport shuttle is not roundtrip as advertised and had to pay quite a bit more on check out. They would not talk about the confusion and insisted we pay. The trip was great, except for the ending suprise.
Chelsea
Chelsea, 3-night romance trip
Verified Hotels.com guest review
8/10 Very good
29 May 2017
Nice hotel. Great Staff
The hotel is located in a quiet area. The rooms were great. Food was excellent and the prices were reasonable.
Mike
Verified Expedia guest review
10/10 Exceptional
11 Mar 2017
Nice hotel close to the beach.
We found all hotel staff very friendly and attentive. Our room was initially pretty dark and they went in and changed the lights making it much brighter.
Pool was nice and the food and drinks at the restaraunt were very good, the best we experienced in our trip to Bali.
meaghan
Verified Expedia guest review
10/10 Exceptional
24 Jan 2017
hotel with character on beach
Relaxing hotel in quiet village of Bunutan. Easy access to other restaurants and a few small cafes opening up. Music in some bars. Lots of options for scuba diving.
Jennifer
Verified Lastminute guest review
10/10 Exceptional
19 Sep 2016
Pure relaxation
We had the most wonderful stay at Santai for just one night. We were welcomed with cold drinks and towels by very friendly and helpful staff who spoke brilliant english. Our room was lovely a four poster bed with our own balcony, very private and rustic. The hotel is right on the beach and we enjoyed fantastic snorkelling in the area. The little touches the hotel added were lovely, like having fresh tea and coffee left out on our balcony in the morning before we went down to breakfast, and overall the food was fantastic too we had breakfast, lunch and dinner here. Would really recommend this boutique hotel to anyone in the Amed area.
Verified traveller
Verified Expedia guest review
8/10 Very good
14 Sep 2016
Sleepy little bungalows by the beach relax you!
Great, tiny little hotel. We stayed in an ocean view bungalow. Opened right onto the pool. The location was amazing, and the room was old Bali.
It was an incredible value and relaxing in the extreme.
Phillip
Verified Expedia guest review
8/10 Very good
21 Jun 2016
Kate
Verified Hotels.com guest review
10/10 Exceptional
2 Jun 2016
Staff were amazing
My boyfriend and I had such a great stay here. The location is amazing. You can walk right out onto the beach. The room was so cute. I loved the porch and eating breakfast up there. In the morning you wake up to coffee and tea waiting outside for you. It was so nice. The bed was conformable as well and the room was kept very clean. They arranged snorkelling for us which was awesome and so east to arrange with them. I can't say enough nice things about the staff. We unfortunately got into a pretty bad motorbike accident when we were there and the staff helped us out so much! Pena, a gentlemen that worked at the reception desk, really stood out. He went way above and beyond to help us out. I can't thank him enough for his incredible generosity. I don't know what I would have done without his help and the help of the other staff! We would stay here again in a second. I highly recommend!!