The stairs are VERY steep (though there is an elevator) and there are no drawers for underwear or socks or anything, BUT I needed a doctor and the woman at reception (owner?) lent me a bike free of charge, and arranged for me to see at least a doctor's assistant immediately, so I was deeply grateful for that. Also, the TV and bed were great, the breakfast was very good, so I have no complaints at all. I would recommend this hotel without reservation.