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Hotel el Moro

2.5 star property
Hotel with outdoor pool, near Puerto Morelos Town Square

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel el Moro

Outdoor pool
Exterior
Interior detail
Business centre
Interior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Laundry facilities
    Laundry facilities
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Free WiFi
    Free WiFi
Main amenities
  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Area shuttle
  • Theme park shuttle
  • Cruise ship terminal shuttle
  • Shopping centre shuttle
  • Train station pick-up service
  • Ferry terminal shuttle
  • Terrace
Feel at home
  • Children stay free
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is ฿2,371
฿2,935 total
includes taxes & fees
3 Dec - 4 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Studio Suite

Junior Studio Suite | Down duvets, minibar, in-room safe, free WiFi

Junior Studio Suite

Highlights

Balcony or patio
Air conditioning
Mini-fridge
Flat-screen TV
Sofa bed - single
Ceiling fan
Down duvet
Private bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Basic Single Room

Basic Single Room | Down duvets, minibar, in-room safe, free WiFi

Basic Single Room

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Sofa bed - single
Ceiling fan
Down duvet
Private bathroom
Minibar
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Luxury Double Room, 1 Bedroom

Luxury Double Room, 1 Bedroom | Down duvets, minibar, in-room safe, free WiFi

Luxury Double Room, 1 Bedroom

Highlights

Balcony or patio
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Sofa bed - single
Ceiling fan
Down duvet
  • Partial ocean view
  • Sleeps 5
  • 2 King Beds OR 1 Double Sofa Bed

View all photos for Standard Room

Standard Room | Down duvets, minibar, in-room safe, free WiFi

Standard Room

Highlights

Balcony or patio
Air conditioning
Kitchenette
Mini-fridge
Flat-screen TV
Ceiling fan
Down duvet
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Down duvets, minibar, in-room safe, free WiFi

Deluxe Double Room

Highlights

Balcony or patio
Air conditioning
Mini-fridge
Flat-screen TV
Sofa bed - single
Ceiling fan
Down duvet
Private bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

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8.0 out of 10, Very good, (648)
The price is ฿2,946
฿3,631 total
includes taxes & fees
22 Nov - 23 Nov
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About the area

Map
Av. Javier Rojo Gomez, SM 2, M. 5, L. 17, Puerto Morelos, QROO, 77580

What's nearby

  • Puerto Morelos Town Square - 2 min walk - 0.2 km
  • Ojo de Agua Beach - 2 min walk - 0.2 km
  • Puerto Morelos Artists’ Cooperative - 2 min walk - 0.2 km
  • Puerto Morelos Beach - 5 min drive - 3.1 km
  • Crococun Zoo - 7 min drive - 6.0 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 25 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 23.6 miles/38 km
  • Area shuttle (surcharge)
  • Train station pickup (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)

Restaurants

  • ‪Punta Corcho - ‬3 min walk
  • ‪Merkadito del Mar - ‬3 min walk
  • ‪La Sirena Restaurant, Lounge and Sports Bar - ‬2 min walk
  • ‪Panna e Cioccolato - ‬1 min walk
  • ‪Peninsula - ‬2 min walk

About this property

Hotel el Moro

Hotel el Moro features a rooftop terrace and puts you only steps from Puerto Morelos Town Square. Guests can enjoy the outdoor pool, and hiking/biking trails, scuba-diving and snorkelling are nearby. A terrace and a garden are other highlights.

Languages

English, Spanish

At a glance

Hotel size

  • 10 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Contactless check-in and check-out are available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 11:00 PM
  • Guests will receive an email 48 hours before arrival with check-in instructions; front desk staffed during limited hours

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (10 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free off-site parking nearby

Transfers

  • Train station pickup
  • Cruise terminal shuttle*
  • Ferry terminal shuttle*

Off-site

  • Area shuttle*
  • Shopping centre shuttle*
  • Theme park shuttle*

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–11:00 AM

Travelling with children

  • Children stay for free (see details)

What to do

  • Beach nearby
  • Hiking/biking trails nearby
  • Scuba-diving nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Dry cleaning/laundry services
  • Romance packages

Facilities

  • 3 buildings/towers
  • Rooftop terrace
  • Garden
  • An outdoor pool

Accessibility

  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • 45-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar

Sleep well

  • Down duvet
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 6 for adults and USD 5 for children
  • Local area shuttle, shopping centre shuttle and theme park shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

Posada el Moro
Posada el Moro Hotel
Posada el Moro Hotel Puerto Morelos
Posada el Moro Puerto Morelos
Posada El Moro Riviera Maya, Mexico - Puerto Morelos
Hotel el Moro Puerto Morelos
Hotel el Moro
el Moro Puerto Morelos
Hotel el Moro Hotel
Hotel el Moro Puerto Morelos
Hotel el Moro Hotel Puerto Morelos

Frequently asked questions

Does Hotel el Moro offer free cancellation for a full refund?
Yes, Hotel el Moro does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel el Moro?
Yes, there's an outdoor pool.
Are pets allowed at Hotel el Moro?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel el Moro?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel el Moro?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Hotel el Moro and nearby?
Have fun with nearby activities such as hiking and scuba-diving. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.
Does Hotel el Moro have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Hotel el Moro like?
Hotel el Moro is a short 2-minute walk from Puerto Morelos Town Square and 2 minutes' walk from Ojo de Agua Beach.

Hotel el Moro Reviews

Reviews

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Very good

It was great to stay in the hotel. High recommend. The only problem is it was hard to find a parking
Francois, 2-night trip
Verified Hotels.com guest review

6/10 Good

The staff was very kind but limited English, not a complaint, just a comment. The room was clean and comfortable. You can't flush the toilet after using toilet paper, not uncommon in Mexico but visitors need to know. Our air conditioner was a little funky, it is difficult to get ice, there is no in room coffee but you will get a delicious breakfast and coffee starting at 7:30 AM. The pool picture is deceiving, it isn't really great. The view from the roof top is though! Great location! We felt safe and will stay again for a couple of days. Not enough amenities for a week for us.
Patrick, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Sweet, comfortable, convenient, modest hotel close to the main square. This location makes it a little noisy since there are a lot of bars and restaurants nearby. It’s a great value for the money if you are not looking for luxury. Staff are friendly and helpful. Eggs, toast and fruit for breakfast. We felt very safe.
Helen, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Great for a short stay. Close to the beach. Nice breakfast. Helpful staff. Basic amenities. Stairway tough to maneuver with luggage. Noisy during the day.
Michael, 1-night romance trip
Verified Expedia guest review

2/10 Poor

Tian Marie, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Estefany, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Great little hotel. Super close to center and very helpful staff!
Dustin, 2-night trip
Verified Expedia guest review

10/10 Exceptional

great
Pamela, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Muchas gracias atencion de primera estuvimos muy agusto
Martha, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Shaylene, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Mark, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Kara L, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Charming hotel you knew you were in Mexico. Not for people expecting modern and new. I would not hesitate to stay again. Staff beyond friendly and helpful
Stephanie Ann, 3-night trip with friends
Verified Orbitz guest review

10/10 Exceptional

Goo stay
Ernesto, 2-night trip
Verified Orbitz guest review

10/10 Exceptional

Ivan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Janice, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel..old mexico ..charm location is perfect ..near the beach and may places to eat!!
Barry, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

a
Thomas, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

I have this hotel excellent ratings. I would like to mention to readers it is not the Ritz or Hilton by far, due to the age of the property, however, the courteous staff, location and onsite pool cannot be beat on this strip of Javier Rojo Gomez. It is very true to the old days of Puerto, when there was a dirt road leading into the portside from the highway, that was my first visit to Puerto in the 80's. We booked a return trip before we checked out. The staff is very helpful.
Verified Expedia guest review

8/10 Very good

Vicki, 1-night trip
Verified Expedia guest review

8/10 Very good

Property was greatonly issue wass noise from drill machine out back accross the road
Verified Expedia guest review

8/10 Very good

Joseph, 6-night trip
Verified Expedia guest review

8/10 Very good

Convenient, clean and friendly
The location is very close to the beach and the town center which made it a bit noisy on a Saturday night during spring break but the bands at the clubs/restaurants stopped around 11:00 pm.
Judy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

jessie, 1-night trip
Verified Expedia guest review

8/10 Very good

Seen better times…
A classical style estate complex with large, comfortable rooms at a very good location. Once the music from two neighboring restaurants were over, 10:30, not bad, we got a pleasant night. A good breakfast, then the day started with the comfort of being close to the center of town. There were several noncritical inconveniences which could have been avoided if the place were better maintained. A stuck window, broken AC, forever-closed safe box etc., the hotel cries for maintenance.
Barna, 1-night trip
Verified Hotels.com guest review