First and last time booking in to a place like this. The bad feelings about this place start as soon as you arrive and try to park in the hotel, only to be told in Spanish, from what we could make out that there was no parking, we had to park outside and go check in. Check-in tell us there are no spaces, and if any come available it was €24 PER NIGHT to park there. So you are left scrambling trying to find somewhere to park.
There were just so many people and it's like the place is just not set up for it. Badly designed hotel with too many bottle necks in the dining areas and access areas in and out of the pool areas means you are fighting your way around and through throngs of people. Not enough staff in the bar areas means there are constant long queues, when there is ample space in the bars to accommodate 2, 3 or 4 more staff to make things run smoother.
Around the pools is just a warzone with hundreds of people almost sitting on top of each other, the sun loungers are packed in tight rows and the clientele there don't seem to have any concept of personal space and inconvenience to others. We managed to find a quieter area away from the pool which we went to every day, but there was a scramble to get one of the few parasols in the place to shade our kid from the sun.
If you don't time it right, and it took us a few days to work it out, the restaurants are chaos. So many people just running around with plates and drinks crashing in to each other, plates piled high.