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About this property
ASHLEE Plaza Patong Hotel & Spa
ASHLEE Plaza Patong Hotel & Spa features a rooftop terrace and puts you within a 15-minute walk of Patong Beach. You can indulge in massages, body scrubs or aromatherapy, and Bistro (All Day Dining) serves breakfast. Other highlights include 3 outdoor pools, a poolside bar and a fitness centre.
Languages
English, Thai
At a glance
Hotel size
8 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
Restaurant
Bar/lounge
Poolside bar
Room service (limited hours)
Snack bar/deli
Travelling with children
Children stay for free (see details)
Children's pool
Children's menu
What to do
Beach nearby
Golf lessons nearby
Working away
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Porter/bellhop
Facilities
Built in 2011
Safe-deposit box at front desk
Rooftop terrace
Garden
Fitness centre
3 outdoor pools
Spa services
Massage/treatment rooms
Banquet hall
Accessibility
Wheelchair-accessible
Lift
Room amenities
Be entertained
32-inch LCD TV
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Iron/ironing board (on request)
Sleep well
Blackout curtains
Soundproofed rooms
What to enjoy
Balcony
Individually furnished
Freshen up
Private bathroom
Shower only
Bidet
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Fridge
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms and couples treatment room(s). Services include body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.
Dining
Bistro (All Day Dining) – This bistro only serves breakfast. A children's menu is available.
Bar Lounge – This bar serves lunch and dinner. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
New Year's Eve (31 December) gala dinner per adult: THB 1200
New Year's Eve (31 December) gala dinner per child: THB 600 (from 4 to 11 years old)
Gala dinner on 24 January per adult: THB 500
Gala dinner on 24 January per child: THB 300 (from 4 to 11 years old)
Gala dinner on 25 January per adult: THB 500
Gala dinner on 25 January per child: THB 300 (from 4 to 11)
Optional extras
Buffet breakfast is offered for an extra charge of approximately THB 450 for adults and THB 225 for children
Children & extra beds
Rollaway beds are available for THB 800.0 per night
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Citin Plaza
Citin Plaza Hotel
Citin Plaza Patong
Citin Plaza Patong Hotel
Citin Plaza Patong Hotel & Spa By Compass Hospitality Phuket
ASHLEE Plaza Patong Hotel
ASHLEE Hotel
ASHLEE Plaza Patong
The ASHLEE Plaza Patong Hotel & Spa Phuket
Frequently asked questions
Is there a pool at ASHLEE Plaza Patong Hotel & Spa?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at ASHLEE Plaza Patong Hotel & Spa?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at ASHLEE Plaza Patong Hotel & Spa?
Yes, there's free self parking.
What are the check-in and check-out times at ASHLEE Plaza Patong Hotel & Spa?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at ASHLEE Plaza Patong Hotel & Spa and nearby?
ASHLEE Plaza Patong Hotel & Spa has 3 outdoor pools and a fitness centre, as well as spa services and a garden.
Are there restaurants at or near ASHLEE Plaza Patong Hotel & Spa?
Yes, there's an on-site restaurant, Bistro (All Day Dining).
Does ASHLEE Plaza Patong Hotel & Spa have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around ASHLEE Plaza Patong Hotel & Spa like?
ASHLEE Plaza Patong Hotel & Spa is a short 11-minute walk from Patong Beach and 19 minutes' walk from Jungceylon Shopping Center.
ASHLEE Plaza Patong Hotel & Spa Reviews
Reviews
6.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
7.0/10
Staff & service
6.2/10
Amenities
6.6/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
10/10 Exceptional
26 Jul 2023
Very handy to Malin Market (1 min walk) Quiet location, clean rooms.
Marc
Marc, 10-night trip
Verified Expedia guest review
6/10 Good
17 Feb 2023
The property overall Was OK. Wi-Fi connection was not the best.
Manuel Guajardo
Manuel Guajardo, 12-night trip
Verified Expedia guest review
10/10 Exceptional
29 Oct 2020
Claudia
Claudia, 6-night trip
Verified Hotels.com guest review
2/10 Poor
20 Mar 2020
It’s terrible because they can’t speak English and coominication is very hard. I have to wait for the manager to explain myself because I have problem. There is no microwave and plates to use. I don’t think that hotel is terrible nothing in there! Don’t want to come back there.
Judy
Judy, 8-night family trip
Verified Hotels.com guest review
6/10 Good
19 Mar 2020
Ok.
It a nice hotel but the area sucks. Their food is awful. No service at the pool. The amount of motor bikes reving their engines at all hours of the night. I got mo sleep.. the staff was awesome very friendly but they need to speak more english.
shelley
shelley, 4-night trip
Verified Hotels.com guest review
8/10 Very good
12 Mar 2020
Verified traveller
16-night trip
Verified Expedia guest review
10/10 Exceptional
11 Mar 2020
budget friendly hotel
Good hotel close to OTop Market. Night markets close. Roof to pool doesn’t offer much shade but it’s a nice pool. Self serve laundry is cheap, 80Baht and detergent and softener provide. Decent breakfast .
Beach is about a 18 minute walk.
William
William, 15-night trip
Verified Hotels.com guest review
4/10 Fair
29 Feb 2020
The attitude of the staff are poor! They are not helpful at all! I broke a glass and asked them to replace for me at night. They didn’t respond even if I asked for three more times. In the next morning, a new glass came together with a 40b bill. Nobody say anything to you but a bill on the table.
One more thing which is very ridiculous is that they fold the towels on the floor right beside the elevator. That’s the towels that all the guests use everyday. Is it a joke?
I will not stay here again and I will not recommend this hotel to anybody!
Verified traveller
6-night family trip
Verified Expedia guest review
6/10 Good
15 Feb 2020
Miles
Miles, 10-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Feb 2020
The hotel staff was very kind and helpful.
Would love if pool was open later, but this is all, everything else was very good.
Susanna Maria
Susanna Maria, 4-night family trip
Verified Hotels.com guest review
6/10 Good
6 Feb 2020
I found the air conditioning fans in the alleyway outside my balcony door extremely loud causing a lack of sleep ! also the white Silicon sealant in the shower was covered with black mould
Bob
Bob, 13-night family trip
Verified Expedia guest review
2/10 Poor
27 Jan 2020
Bad service pictures on the website misleading and unimpressed not clean
m
m, 15-night trip
Verified Ebookers guest review
8/10 Very good
17 Jan 2020
Property was clean and close to everything. The market was very close by and the staff was helpful.
Allison
Allison, 4-night trip
Verified Expedia guest review
2/10 Poor
11 Jan 2020
Do stay
Pretty bad hotel staff was rude and the pool is nothing like in the picture
Berkant
Berkant, 4-night family trip
Verified Hotels.com guest review
2/10 Poor
2 Jan 2020
Firstly, we had roaches in our first room. We told the staff, to which they moved us to the room next door. It also had roaches.. they where in the bathroom all of the ceilings and almost every corner of the room. I have tons of photos and videos of this.
We complained once again and they finally moved us to the main building. This brings me to my second point. When you book this hotel, they do not tell you that there is more then one building. The main building has all the main amenities. This isn’t a big deal to be honest. But it is one one of the buildings is full of roaches..
Verified traveller
5-night trip with friends
Verified Expedia guest review
10/10 Exceptional
11 Dec 2019
Restaurant has halal certificate from Government of Thailand. Easy access to market to buy some souvenirs.
Hariz
Hariz, 2-night family trip
Verified Expedia guest review
8/10 Very good
4 Dec 2019
Location was great.
Just a few things need to be improved
Not all lights in our room were working we reported it & nothing got fixed.
Powerpoints weren’t working
Clean hotel however they were delayed in making up our rooms daily.
Our sliding door to the balcony wouldn’t open the whole way.
Staff spoke very little English hard to communicate
Pool was never attended at any time of the day.
Not a place I’d stay at again
dunia
dunia, 9-night trip with friends
Verified Hotels.com guest review
4/10 Fair
26 Nov 2019
Them messed up on first night hence did not get sleep or have a room. Neither did i have wifi for the duration otherwise staff were pleasant
Vikas
Verified traveller
8-night trip with friends
Verified Expedia guest review
4/10 Fair
21 Nov 2019
Kelisha
Kelisha, 3-night trip
Verified Hotels.com guest review
8/10 Very good
24 Oct 2019
Verified traveller
3-night trip
Verified Expedia guest review
8/10 Very good
8 Oct 2019
Property was good staff excellent only problem no shelter on roof pool fot shade.
Verified traveller
8-night trip
Verified Expedia guest review
8/10 Very good
3 Oct 2019
It was truely value for money. Me and my partner stayed there for 4 nights, it was really wonderful to stay with Ashlee, cannot expect any more interms of hotel.
We wish if the hotel also had tour desk to assist with the guest. We approached couple in front of the hotel, they were not great, found out later we were charged higher than the usual rates.
Verified traveller
4-night romance trip
Verified Expedia guest review
6/10 Good
1 Sep 2019
The Phuket experience
The location is good , the internet does not work in the rooms and the service is not the best .
The hotel is old the pool area is not very clean