2/10 Poor
24 Dec 2019
Didn’t like the rude staff upon arrival. And the fact the hotel had any recognition of my booking which led to me and my partner being left out in Paris on our first night having to search for a place to stay even though the booking was confirmed and paid for 4 months prior to arrival. The guy that works there was very aggressive and rude and they tried to put us in a place across the street that the owner of the hotel owns I believe that was some abandoned room more like a prison if I’m being honest. People that worked at the hotel when I called Expedia to get them to speak to the hotel to double confirm the booking the staff were rude and put the phone down to Expedia saying they only spoke French.
Verified traveller
3-night trip
Verified Expedia guest review