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Chez Carole Beach Resort & Spa

3.0 star property
Beachfront resort in Phu Quoc with outdoor pool, restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Chez Carole Beach Resort & Spa

Private beach, white sand, sun-loungers, beach umbrellas
Exterior
Outdoor pool, pool umbrellas, pool loungers
Private beach, white sand, sun-loungers, beach umbrellas
Suite Bungalow, Sea View | Minibar, in-room safe, soundproofing, cots/infant beds

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Airport transfer
  • Pool
  • Spa
  • Air conditioning
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Free use of bicycles
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
  • Children's pool
  • Beach bar
  • Room service
  • Coffee shop/cafe

Feel at home (6)

  • Children stay free
  • Cots/infant beds (surcharge)
  • Children's pool
  • Playground on-site
  • Private bathroom
  • Premium TV channels

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, soundproofing, cots/infant beds

Superior Double Room

Highlights

Soundproofed
Air conditioning
Mini-fridge
LCD TV
Renovated in 2023
Deep-soaking bath
Private bathroom
Designer toiletries
  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, Garden View

Deluxe Room, Garden View | Minibar, in-room safe, soundproofing, cots/infant beds

Deluxe Room, Garden View

Highlights

Soundproofed
Air conditioning
Mini-fridge
LCD TV
Renovated in 2023
Separate bedroom
Deep-soaking bath
Private bathroom
  • 50 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Bungalow, 1 Queen Bed, Non Smoking, Garden View

Deluxe Bungalow, 1 Queen Bed, Non Smoking, Garden View | Minibar, in-room safe, soundproofing, cots/infant beds

Deluxe Bungalow, 1 Queen Bed, Non Smoking, Garden View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
LCD TV
Renovated in 2023
  • 45 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite Bungalow, Sea View

Suite Bungalow, Sea View | Minibar, in-room safe, soundproofing, cots/infant beds

Suite Bungalow, Sea View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Mini-fridge
LCD TV
Renovated in 2023
Blackout curtains
  • 50 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Minibar, in-room safe, soundproofing, cots/infant beds

Superior Double or Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
LCD TV
Renovated in 2023
Deep-soaking bath
  • 50 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Bungalow River View

Minibar, in-room safe, soundproofing, cots/infant beds

Deluxe Bungalow River View

Highlights

Balcony
Soundproofed
Air conditioning
Mini-fridge
LCD TV
Renovated in 2023
Separate bedroom
Deep-soaking bath
  • 45 sq m
  • River view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Bungalow, 1 Queen Bed, Non Smoking, Lake View

Minibar, in-room safe, soundproofing, cots/infant beds

Deluxe Bungalow, 1 Queen Bed, Non Smoking, Lake View

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Mini-fridge
LCD TV
Renovated in 2023
Separate bedroom
  • 49 sq m
  • Lake view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Villa

Family Villa | Minibar, in-room safe, soundproofing, cots/infant beds

Family Villa

Highlights

Furnished patio
Garden
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
  • 140 sq m
  • Beach view
  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Beds

Similar properties

Deluxe Bungalow, Sea View | Free minibar, in-room safe, desk, blackout curtains

Coral Bay Resort

Pool
Airport transfer
Free parking
Free WiFi
9.4 out of 10, Exceptional, (167)
Coral Bay Resort
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About the area

Map
Ward 1, Hamlet 4, Cua Can Village, Phu Quoc, Kien Giang, 920000

What's nearby

  • Shophouse Grand World - 10 min drive - 7.5 km
  • Vinpearl Golf Phu Quoc - 13 min drive - 9.4 km
  • Corona Casino - 14 min drive - 8.7 km
  • Vinpearl Safari - 19 min drive - 11.8 km
  • Ong Lang Beach - 21 min drive - 10.3 km

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 31 min drive
  • Sihanoukville (KOS) - 26.7 miles/43 km
  • Airport pickup service

Restaurants

  • ‪Giraffe Restaurant - ‬19 min drive
  • ‪Lotteria - ‬11 min drive
  • ‪Islander Restaurant - ‬12 min drive
  • ‪Green Bay Phu Quoc Resort & Spa - ‬11 min walk
  • ‪Aura Beach Club - ‬12 min drive

About this property

Chez Carole Beach Resort & Spa

Putting you within a 15-minute drive of VinWonders Phu Quoc, Chez Carole Beach Resort & Spa offers a private beach where you can enjoy beach umbrellas, volleyball and beachside drinks. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in Thai massages. Offering a beachfront location, Chez Carole serves international cuisine and is open for breakfast, lunch and dinner. Other highlights include a bar/lounge, a children's pool and a snack bar/deli.

Languages

Chinese (Mandarin), English, Vietnamese

At a glance

Hotel size

  • 50 units
  • Arranged over 1 level

Arriving/Leaving

  • Check-in start time: 2 PM; check-in end time: midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • The front desk is open daily from 6:00 AM - 11:00 PM
  • Guests will receive an email 48 hours before arrival with check-in instructions; front desk staffed during limited hours
  • You will be asked to provide the property with a copy of your government-issued photo ID after booking

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free secured, uncovered on-site extended parking

Transfers

  • Airport pickup on request (available 24 hours a day)*

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Beach bar
  • Coffee shop
  • Barbecue grills
  • Private dining
  • Private picnics
  • Room service (late night)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Playground

What to do

  • On a private beach
  • Beach volleyball
  • Scooter/moped hire
  • Kayaking
  • Canoeing
  • Fishing
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Safari nearby
  • Motor boating nearby
  • Scuba-diving nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Free bike hire
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Bike storage
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Built in 2010
  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool
  • Bike parking
  • Spa services
  • Traditional architecture

Accessibility

  • Well-lit path to entrance
  • Hardwood flooring in room

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Dressing gowns and slippers

Sleep well

  • Soundproofed rooms
  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Bath or shower
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Champagne service
  • Mini fridge
  • Free bottled water
  • Paper towels

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include Thai massages and massages.

Dining

Chez Carole – This beachfront restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open 24 hours.

Fees & policies

Refundable deposits

  • Cash deposit: VND 1000000 per accommodation, per stay

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 400000 per vehicle. Maximum occupancy 4
  • Early check-in can be arranged for an extra charge of VND 300000 (subject to availability)
  • Late checkout can be arranged for an extra charge of VND 300000 (subject to availability)

Children & extra beds

  • Cots/infant beds are available for VND 100000 per night
  • Rollaway beds are available for VND 300000 per night

Policies

This property does not have lifts.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Chez Carole Phu Quoc
Chez Carole Resort
Chez Carole Resort Phu Quoc
Chez Carole
Chez Carole Beach & Spa
Chez Carole Beach Resort & Spa Resort
Chez Carole Beach Resort & Spa Phu Quoc
Chez Carole Beach Resort & Spa Resort Phu Quoc
Chez Carole Resort
Chez Carole Resort Spa
Chez Carole & Spa Phu Quoc
Chez Carole Beach Resort & Spa Resort
Chez Carole Beach Resort & Spa Phu Quoc
Chez Carole Beach Resort & Spa Resort Phu Quoc

Frequently asked questions

Does Chez Carole Beach Resort & Spa offer free cancellation for a full refund?
Yes, Chez Carole Beach Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Chez Carole Beach Resort & Spa?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Chez Carole Beach Resort & Spa?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Chez Carole Beach Resort & Spa?
Yes, there's free self and extended parking.
Is an airport shuttle service offered by Chez Carole Beach Resort & Spa?
Yes, a shuttle from the airport to the hotel is available. The charge is VND 400000 per vehicle.
What are the check-in and check-out times at Chez Carole Beach Resort & Spa?
Check-in start time: 2 PM; check-in end time: midnight. There's a charge of VND 300000 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of VND 300000 (subject to availability).
Is there an on-site casino at Chez Carole Beach Resort & Spa?
No, this resort doesn't have a casino, but Corona Casino (14-min drive) is nearby.
What is there to do at Chez Carole Beach Resort & Spa and nearby?
Have fun with on-site activities such as kayaking, rowing and fishing. Additional recreation on-site includes volleyball. Enjoy a swim in the outdoor pool or use the resort's other amenities, which include a private beach and spa services. Chez Carole Beach Resort & Spa also has a picnic area and a garden.
Are there restaurants at or near Chez Carole Beach Resort & Spa?
Yes, Chez Carole offers beachfront dining, international cuisine and ocean views.
Does Chez Carole Beach Resort & Spa have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Chez Carole Beach Resort & Spa like?
Chez Carole Beach Resort & Spa is located on the waterfront. Popular attractions include VinWonders Phu Quoc, which is 11 minutes away by car.

Chez Carole Beach Resort & Spa Reviews

Reviews

8.0

Very good

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Amazing paradise!
This place is amazing!!! The service is incredible - right from the start smiles were on everybody's face and they never left for our entire stay. The pool and beach are superb... Chilling by the pool and watching the sunset while sipping on beers and cocktails is what dreams are made of. A quick walk down the road gets you to a minimart or a little longer stroll down the beach gets you into town to buy food and see the locals. The beach in front of the resort is perfectly clean and there is volleyball, kayaking and paddle boarding to be done. The rooms are beautifully spacious and clean, and even with a mozzie net - which is definitely needed. The best sleep I have had in ages... Due to the bed and the peacefulness of the place. The gardens are beautiful, with lots to look at and even a pool table hidden in another bar area. I would definitely stay here again - possibly bringing many more friends. Thankyou to all the staff who made us feel welcome!!! Oh and definitely go on the tour we were recommended that takes you to the south of the island where you go snorkeling and on the massive cable car - thanks for the recommendation!!!
Jacob, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jasmine, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Very quiet place perhaps also because we were just 2 bungalows out 50 bedrooms (but they didn’t offer a late check out😳)
Verified Expedia guest review

8/10 Very good

Nice beach getaway.
This is a good beach getaway. A bit isolated but fine if you are looking to just relax on the beach or by the pool. There is nothing else nearby within walking distance so unless you take a taxi you're stuck on the property. The restaurant serves very good Vietnamese food and has an extensive western menu as well. The restaurant staff were friendly and accomodating, especially one waiter named Duc, his English is very good.
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

We ver much enjoyed our stay at ChezCarole. The beach, pool, food, rooms and staff were amazing. Arrangements were made for us to tour the island on one day at a reasonable cost. We also travelled into Duong Dong for the evening market. Wonderful evening. If you want a quiet relaxing space with all the goodness mentioned, the chez Carole is the place.
6-night romance trip
Verified Expedia guest review

8/10 Very good

Traditionally styled resort away from the crowds
Nicely laid out resort designed to fit sympathetically with the landscape (unlike some of the horrendous modern tower blocks popping up down the coast), with a really charming beach front, helpful staff with good English and smart rooms with traditional Vietnamese style. Starting to need a few up-dates as it's now 15 years old, for example part of our shower cubicle sliding door was missing, but this wasn't really a problem. It's still definitely upper-mid range/edging into the luxury category and good value. The place is calm and we slept well in our nice shady garden view room with a small private patio, and food and drink in the restaurant was good and wasn't too badly priced. Be aware that it is quite isolated with no other tourist orientated bars or restaurants nearby, so as we weren't brave enough to chance the local food on offer within walking distance we relied mostly on the in house restaurant. The nearest upscale restaurant is 15 mins in a taxi or 25-30 mins (costing 200,000 dong/$8) gets you to Duong Dong town centre/night market - which is worth the trip at least once. Onsite massage wasn't the greatest either, I chose the Thai style one known to be hard, but I've had them before and have never left limping because the masseur pressed too hard on a tendon rather than muscle! Overall though we had a lovely time and found it a great place to relax and get away from it all.
the resort's private beach area with hammocks and wooden swings as well as sun loungers
where the river meets the sea in front of the bar/restaurant area... there are three little bridges across to the main beach area
view from just along the beach where a couple of local fisherman have their nets
5-night trip
Verified Hotels.com guest review

8/10 Very good

Beautiful surroundings, services could be improved
Beautiful beach. No service on beach and few chairs. Little / no vegetarian options. Rooms were nice but beds were quite hard. Explanation on surroundings, potential tours could be improved from the reception staff.
4-night trip
Verified Hotels.com guest review

2/10 Poor

Stuart, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jaspal, 4-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Unlike the image posted. Sea view but like garden view. There are many mosquitoes and there are many snails on the outside so it is impossible to use outside baths.
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

A staggering escape
I stayed in Chez Carole with my wife. To say we enjoyed the vacation is to say nothing. It was excellent - the staff is very friendly and helpful, the design of the rooms and bungalows is great - you entirely feel you are away of the city rush, crowds, noise, etc; just you and nature! The beach is so close and it is very cozy. The terrace of the restaurant has a mesmerizing sea view, the food is super tasty, portions are big, and the prices are very affordable! You also have a swimming pool, spa, small gym; you could also rent a motorbike directly from the reception, so you can travel to the Duong Dong town or to the north of the island, since it's all pretty close. If you are looking for a quiet and peaceful holiday away from noise and crowds - Chez Carole is a perfect option. It's great for families with kids as well. I will definitely come back there.
Vadym, 4-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome staff and beautiful resort location
Customer service is something to be treasured where ever one stays, especially abroad. Chez Carole when it comes to that is like finding the lost city of Atlantis. The staff was absolutely amazing at this resort. My father decided to spend his 75th birthday here, and the staff went over and beyond out of their way to make sure our stay and celebration was fantastic, including a birthday cake. There were only a few very minor issues with plumbing due to the rainy season. However once brought to the attention of the staff, the issues were immediately taken care of. The ocean view room I stayed in was very comfortable with AC, and overhead bed netting if you wished to open the room up at night. The bathroom and shower were very clean as well. Overall, our stay at Chez Carole was an amazing experience and the staff had 95% to do with that feeling. I'd highly recommend this resort to anyone.
Stephen, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

Nice view from the reception but less atraction.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

We booked beach Villa and found every thing perfect. One of the nicest and cleanest beaches on the Island. Lots of free water toys no jet skies only wind and paddle powered
3-night trip
Verified Expedia guest review

8/10 Very good

We had a fabulous time at Chez Carole. The staff was amazing and the resort is gorgeous! Beautiful beach and very quiet, relaxed atmosphere. The only small drawback for us was the food options, breakfast bar is great but small menu options for lunch/dinner. But we rented scooters on site and its not far to town for other dinner options. Overall it was wonderful!!
4-night romance trip
Verified Expedia guest review

8/10 Very good

Good for a family
Great location. Good staff. Management is responsive to customer needs. Great pool and beach. Good for a family. Would be good to see them use less plastic straws and more bamboo straws.
6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Cathy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sergej, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Vorsicht Finger weg von diesem Hotel
Eine Woche vor Anreise wurde uns mitgeteilt das wegen Renovierung das Restaurant nicht geöffnet hat.Als wir Abends ankamen hörten und sahen wir nichts.Fer nächste morgen zeigte dann die wirkliche Situation. Laut und unerträglich überall Schmutz und das ganze Hotel renovierungsbedürftig.Wir haben sofort bei Hotel com reklamiert aber das wurde nicht umgesetzt.Schreckliche zwei Tage.In der Strandbar könnten wir frühstücken Abends hat das Personal Billard gespielt und war nicht an Gästen interessiert. Wir würden keine Nacht mehr dort verbringen und auch nicht mehr über Hotel com buchen. Man hat nur die Möglichkeit mit einem virtuellen Chat Partner zu schreiben. Leider kann ich hier keine Bilder hinzufügen ich werde die Bilder auf der Seite des Hotels bei Google hinzufügen
Kay-Uwe, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Takaaki, 2-night trip
Verified Expedia guest review

8/10 Very good

Eine vergleichsweise naturbelassenes Gelände in der weniger touristischen Ecke der Insel. Von hier kommt man gut überall hin sofern man sich auf die Verkehrsmittel Roller und Taxi einlässt. Sehr ruhiger Strand und nettes Personal, auf Anfrage wird einem alles gebucht und/oder Infos zu Aktivitäten und Co. gegeben. An sich ist die Unterkunft und die Ausstattung etwas in die Jahre gekommen, aber dafür ist man auch Näher dran als in den großen Resorts die kaum was mit Vietnam zu tun haben.
Verified Expedia guest review

2/10 Poor

Karina Louise, 8-night trip
Verified Hotels.com guest review

6/10 Good

Kunde ha varit bättre
Fina rum men missvisande att det är havsutsikt när det är utsikt över floden när vi dessutom betalde mer för det rummet än de med utsikt över floden. Ganska dålig service. Helt ok mat. Fin strand och fin pool, men strandbaren verkar vara nedlagd, skötseln av floden och vissa delar av området ganska dålig. Ligger fint på stranden men hotellt ligger långt från andra restauranger och shopping så man blir beroende av moped alternativt taxi.
Anna, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Un beau séjour.
Un super établissement avec du personnel très sympathique. Un très bon séjour dans ce bel établissement. Je recommande.
Cyril, 6-night family trip
Verified Hotels.com guest review