6/10
First and foremost- tgeee should have been instructions on how to switch on the air conditioning.We called the number but the lady was not able to give clear instructions on how to control it. She did arrange to have a fan dropped off but it was inadequate as it was hot and humid weather. We had a very uncomfortable stay due to this and also we found the bed very hard which added to the overall discomfort. Apart from that everything was fine.
Elaine
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