2/10
Poor management. Not what you would expect from a top tier international hotel with a good reputation. If you were American or have American expectations, stay away. Staff okay under the circumstances.
To name one problem, the queue for breakfast extended from the cafe to the elevators. If there were a duty manager around, this would not be allowed to happen. This was all because there was only one girl who had to make sure that those in the queue were not scroungers.
If this is an establishment that allows scroungers to loiter in the lobby, I am not sure I would want to come here again.
Bernard
ทริปโรแมนติก 2 คืน