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Hibiscus Resort & Spa

3.5 star property
Experience relaxation in paradise with serene gardens and tranquil pools as your backdrop.

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Photo gallery for Hibiscus Resort & Spa

2 outdoor pools, pool loungers
Apartment, 1 Bedroom | Private kitchenette | Fridge, microwave, stovetop, coffee/tea maker
2 Bedroom Ensuite Apartment | Iron/ironing board, free WiFi, bed sheets
Family Apartment | Living area | Flat-screen TV, DVD player
3 Bedroom Apartment | Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Spa
  • Lounge area
  • Non-smoking
  • Laundry facilities

Main amenities (12)

  • 42 smoke-free apartments
  • Near the beach
  • Full-service spa
  • 2 outdoor pools
  • Airport shuttle
  • Terrace
  • Garden
  • Library
  • Self-serve laundry
  • Barbecue grills
  • Luggage storage
  • Limited hour front desk

Feel at home (6)

  • Kitchenette
  • Living room
  • Television
  • Garden
  • Terrace
  • Laundry facilities

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for 1 Bedroom Accessible Apartment

1 Bedroom Accessible Apartment | Iron/ironing board, free WiFi, bed sheets

1 Bedroom Accessible Apartment

Highlights

Furnished balcony or patio
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Clothes dryer
Separate bedroom
Day bed
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Bedroom Duel Key Apartment

2 Bedroom Duel Key Apartment | Living area | Flat-screen TV, DVD player

2 Bedroom Duel Key Apartment

Highlights

Furnished balcony or patio
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Clothes dryer
2 bedrooms
Day bed
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Iron/ironing board, free WiFi, bed sheets

Apartment, 1 Bedroom

Highlights

Furnished balcony or patio
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Clothes dryer
Separate bedroom
Day bed
  • 65 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Apartment

Family Apartment | Living area | Flat-screen TV, DVD player

Family Apartment

Highlights

Furnished balcony or patio
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Clothes dryer
2 bedrooms
Day bed
  • 2 bedrooms
  • 1 bathroom
  • Resort view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Studio Spa Apartment

Studio Spa Apartment | Iron/ironing board, free WiFi, bed sheets

Studio Spa Apartment

Highlights

Furnished balcony or patio
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Clothes dryer
Ceiling fan
Day bed
  • 45 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2 Bedroom Ensuite Apartment

2 Bedroom Ensuite Apartment | Iron/ironing board, free WiFi, bed sheets

2 Bedroom Ensuite Apartment

Highlights

Furnished balcony or patio
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Clothes dryer
2 bedrooms
Day bed
  • 110 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for 3 Bedroom Apartment

3 Bedroom Apartment | Iron/ironing board, free WiFi, bed sheets

3 Bedroom Apartment

Highlights

Furnished balcony or patio
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Clothes dryer
3 bedrooms
Day bed
  • 160 sq m
  • 3 bedrooms
  • 1 bathroom
  • Resort view
  • Sleeps 7
  • 1 King Bed and 4 Single Beds OR 2 King Beds and 2 Single Beds

View all photos for Studio Apartment

Studio Apartment | Iron/ironing board, free WiFi, bed sheets

Studio Apartment

Highlights

Furnished balcony or patio
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Clothes dryer
Ceiling fan
Day bed
  • 45 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

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Pool
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8.0 out of 10, Very good, (835)
The price is ฿3,300
฿3,300 total
includes taxes & fees
27 Jan - 28 Jan
Mantra PortSea
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About the area

Map
22 Owen Street, Port Douglas, QLD, 4877

What's nearby

  • Macrossan Street - 2 min walk
  • Four Mile Beach - 6 min walk
  • Port Village Shopping Centre - 7 min walk
  • Crystalbrook Superyacht Marina - 8 min walk
  • Sugar Wharf - 9 min walk

Getting around

  • Cairns, QLD (CNS-Cairns Intl.) - 64 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Wicked Ice Creams - ‬3 min walk
  • ‪N17 Burger Co - ‬6 min walk
  • ‪Rattle N Hum - ‬4 min walk
  • ‪Grant Street Kitchen - ‬5 min walk
  • ‪Zinc Port Douglas - ‬4 min walk

About this property

Hibiscus Resort & Spa

Enjoy your visit to Port Douglas with a stay at Hibiscus Resort & Spa. Guests can visit the spa to be pampered with hot stone massages, body wraps or facials. There are 2 outdoor pools, a terrace and in-room conveniences such as dryers and fridges.

Languages

English, German, Slovak

At a glance

DONE

Property size

    • 42 apartments
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is 10 AM
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • The property charges 2.5 per cent for credit card payments
    • The front desk is open daily from 8:30 AM - 4:00 PM
    • Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
PETS

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle (available 24 hours)*
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Beach

  • Near the beach

Pool/Spa

  • 2 outdoor pools
  • Sunloungers
  • Hot tub
  • Full-service spa
  • Spa open daily
  • Massages
  • Spa services
  • Hot stone massages
  • Body wraps
  • Aromatherapy
  • Prenatal massages
  • Facials
  • Body treatments

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times

Kitchenette

  • Fridge
  • Stovetop
  • Microwave
  • Cookware/dishes/utensils
  • Electric kettle
  • Coffee/tea maker

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: AUD 65.0 per day

Bathrooms

  • Shampoo
  • Hairdryer
  • Towels provided
  • Free toiletries

Living spaces

  • Living room
  • Library

Entertainment

  • Flat-screen TV with digital service
  • DVD player

Outdoor areas

  • Furnished balcony/patio
  • Terrace
  • Barbecue
  • Garden
  • Outdoor furniture

Laundry

  • Dryer
  • Laundry service
  • Laundry facilities

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lifts
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Limited housekeeping
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Front desk (limited hours)

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)

General

  • 42 rooms
  • 3 floors
  • 2 buildings
  • Built in 1996
  • Access via exterior cooridors

Special features

Spa

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Hibiscus Day Spa. Services include hot stone massages, facials, body wraps and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of AUD 52 per person (one-way)
  • Credit card charges are subject to an extra charge of 2.5 per cent

Children & extra beds

  • Cots/infant beds are available for AUD 15.0 per day
  • Rollaway beds are available for AUD 65.0 per day
  • Airport shuttle service for children up to age 11 costs AUD 26 (one-way)

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have lifts.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated that there is a smoke detector on the property.
This property accepts major credit cards and debit cards. Cash is not accepted.
This property is professionally cleaned.

Also known as

Hibiscus Gardens Spa
Hibiscus Gardens Spa Port Douglas
Hibiscus Gardens Spa Resort
Hibiscus Gardens Spa Resort Port Douglas
Hibiscus Spa Resort
Hibiscus Gardens Hotel Port Douglas
Hibiscus Resort Port Douglas
Hibiscus Resort
Hibiscus Port Douglas
Hibiscus Resort Spa
Hibiscus & Spa Port Douglas
Hibiscus Resort & Spa Aparthotel
Hibiscus Resort & Spa Port Douglas
Hibiscus Resort & Spa Aparthotel Port Douglas

Frequently asked questions

Is there a pool at Hibiscus Resort & Spa?
Yes, there are 2 outdoor pools.
Are pets allowed at Hibiscus Resort & Spa?
Sorry, pets aren't allowed.
Is parking offered on site at Hibiscus Resort & Spa?
Yes, there's free self parking.
Is an airport shuttle service offered by Hibiscus Resort & Spa?
Yes, an airport shuttle is available. The charge is AUD 52 per person one-way.
What are the check-in and check-out times at Hibiscus Resort & Spa?
Check-in start time: 2 PM; check-in end time: anytime. Check-out time is 10 AM. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Hibiscus Resort & Spa and nearby?
Hibiscus Resort & Spa has 2 outdoor pools and a spa, as well as a garden.
Does Hibiscus Resort & Spa have a kitchen or kitchenette?
Yes, there is a kitchenette, which also includes a stovetop, a fridge and a microwave.
Does Hibiscus Resort & Spa have any outdoor private spaces?
Yes, each apartment features a furnished balcony or patio.
What's the area around Hibiscus Resort & Spa like?
Hibiscus Resort & Spa is a short 2-minute walk from Macrossan Street and 6 minutes' walk from Four Mile Beach.

Hibiscus Resort & Spa Reviews

Reviews

8.6

Excellent

8.4/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Very good

Lovely location
A beautiful location and accommodation. Loved the pools. Our unit needed a little maintenance on doors and windows but all other needs were met well.
Roger, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great position,staff on reception extremely helpful and efficient, great bbq areas and 2 pools we are regulars to Port Douglas as we are locals in Cairns and will definitely stay again at Hibiscus.
Sandra, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

The bed was extremely hard like sleeping on concrete.
Stephen, 2-night trip
Verified Wotif guest review

8/10 Very good

No lift at the property so we had to change to a lower level room and still carry our suitcases up a flight of stairs. Being in our 70's this was not easy.
Nelda, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Adrian, 7-night trip
Verified Expedia guest review

10/10 Exceptional

In a great central location. Within walking distance to shops, supermarket and eating cafes and restaurants. Staff were very friendly. The gardens and pools were well kept and very inviting. We used the BBQs which were clean and looked relatively new. Parking was easy. Our unit was ideal for the two of us. Kitchen a little small but adequate and well equipped. Bathroom looked recently refurbished, modern, fresh and clean. Bed was very comfortable and lounge area was also very comfortable and well equipped. No hesitation in returning to Hibiscus Gardens. :)
Jennifer, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Kim, 3-night trip
Verified Hotels.com guest review

8/10 Very good

John, 7-night trip
Verified Expedia guest review

6/10 Good

Darren, 1-night trip
Verified Expedia guest review

8/10 Very good

The protection from the Easterlies around the pool was a great bonus
Duncan, 3-night romance trip
Verified Wotif guest review

6/10 Good

Great location and very friendly staff
Stephen, 5-night trip
Verified Wotif guest review

10/10 Exceptional

The property was in a great location. We walked everywhere.
Mary, 4-night romance trip
Verified Expedia guest review

6/10 Good

Grounds are beautiful . Wonderful pools and atmosphere. Close to beach and walking distance to shops and restaurants. Great location. Some reception staff don't demonstrate good customer service while others helpful . Felt at times was being nickled and dimed. Charged for toilet paper and doing laundry. Think given cost of staying this should be included as other apartments don't charge for this where we have stayed. Didn't think apartment was that clean on arrival and no room cleaning with apology they don't have staff . Should at least place sanitizer in apartment and mop or swifter so we could clean ourselves.
April, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great Balinese vibe
Christopher, 3-night trip
Verified Wotif guest review

10/10 Exceptional

Loved the 2 pools, quiet but close to everything location and Balinese feel.
Verified Wotif guest review

10/10 Exceptional

We loved our stay at Hibiscus. It is such a beautiful resort with a very Balinese feel to it. Jenny was absolutely lovely and welcoming, you can tell she is passionate about what she does. Hibiscus was so close to everything in Port Douglas literally walking distance to everything, the beach, the marina, the shops and the restaurants which made it so convenient as we were travelling with a 1 and a half year old baby. The pools and gardens here were amazing and well looked after, nice to relax in after long days out and about. Only negative is we found 2 cockroaches in the apartment and the lounge could use a clean but other than that all was good!
Meaghan Jane, 3-night family trip
Verified Expedia guest review

8/10 Very good

It was convenient to everything. Close proximity to beach, restaurants and shops. Nice relaxed environment. Pool was relaxing and grounds were well maintained.
Helen, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Catered perfectly for our family with 3 teenagers. Location was great. 2 very nice pool. Friendly staff.
Patrick, 5-night family trip
Verified Wotif guest review

8/10 Very good

The fridge had an unpleasant smell which was attended to by housekeeping staff. The view from the balcony was very disappointing as it overlooked the property next doors airconditioning units & a garden of dead plants. Everyone else had lovely views.
Lorraine, 7-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Angela, 6-night trip
Verified Expedia guest review

10/10 Exceptional

The perfect place to relax for a week
Hibiscus was a beautiful place to relax and unwind. Location is perfect with easy walking distance to everything in town as well as the beach and the marina. We especially loved the semi-private terrace extension from the living room where we spent many hours enjoying breakfasts and dinners. And both pools at this resort are beautiful…clean and inviting at any hour. Oh, and the bed in our room was super comfortable! We slept amazingly. Thanks for a great week.
Stefan, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

A beautiful property, just a (very) short walk from the center of town. Comfortable, relaxing and full of all the amenities you could need for a self sustained holiday. Just fantastic!
6-night romance trip
Verified Expedia guest review

8/10 Very good

I enjoyed the atmosphere the gardens made you feel like you were in paradise.
5-night romance trip
Verified Expedia guest review

8/10 Very good

I liked the free onsite parking and the fabulous reception staff. The pool was amazing. Our room left a lot to be desired. The bedding was outdated and the beds themselves very uncomfortable. The starter pack of soap etc is great but having to go to reception and pay for more is not. Paying for pool towel hire isn't cool either and not typical of most hotels. There is no glass in the windows. Just screens and shutters so no outdoor noise is blocked out and you're either in the dark without natural light or you're hot because you can't close a window so the air con does nothing. Never been in a hotel like that. Not a lot of thought went into guest experience there. The tvs are tiny and really should just be wall mounted. There is no safety switch for the stovetop hobs in the rooms so I was constantly monitoring my 3 year old to ensure he didn't switch the stove on which isn't very relaxing for parents. There was no clean towel service and there's no extended reception hours so if you leave early and get back late and need something - tough luck. There's also no phones to call reception, you have to walk down there basically.
Monique, 7-night family trip
Verified Wotif guest review

8/10 Very good

The resort was clean, very close to Macrossan Street and had a lovely pool. Staff were also friendly. The only problem is that when you are in bed you can hear the people in the units above walking around.
Shirley, 5-night family trip
Verified Expedia guest review